At a Glance
- Tasks: Lead a team to enhance home claims processing and ensure top-notch service.
- Company: Hastings Direct, a dynamic player in the insurance industry.
- Benefits: Flexible hybrid work, competitive bonuses, and comprehensive benefits package.
- Other info: Join a supportive team with opportunities for growth and development.
- Why this job: Make a real difference by driving performance and coaching your team.
- Qualifications: Strong leadership skills and experience in a call centre environment.
The predicted salary is between 33075 - 40425 £ per year.
Hastings Direct is seeking a Home Claims Team Leader in the Leicester area to drive performance across our home claims handling function.
You will lead a team of Home Claims handlers and work with outsourced partners to ensure high quality, efficient claims processing.
The role requires strong leadership in a call centre environment, a focus on coaching, performance reviews, and adherence to SLAs.
We offer a flexible hybrid work model, a competitive bonus scheme, and a comprehensive benefits
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Home Claims Team Lead — Quality & Growth in Leicester employer: Hastings Insurance Services Limited
Hastings Direct is an exceptional employer that prioritises employee development and innovation in the rapidly evolving fields of AI and digital skills. With a collaborative work culture that encourages creativity and continuous learning, employees benefit from tailored career frameworks and opportunities to engage in impactful projects. Located in a dynamic environment, team members are empowered to make meaningful contributions while enjoying a supportive atmosphere that values their growth and well-being.
Contact Details:
Hastings Insurance Services Limited Recruitment Team
