At a Glance
- Tasks: Transform complex data into actionable insights to enhance performance and customer outcomes.
- Company: Join a forward-thinking insurance company focused on innovation and inclusivity.
- Benefits: Enjoy competitive salary, flexible working, and a comprehensive wellbeing package.
- Other info: Collaborative culture with opportunities for professional growth and social events.
- Why this job: Make a real impact by driving data-driven decisions in a dynamic environment.
- Qualifications: Experience in data analysis, SQL, and a passion for AI and automation.
The predicted salary is between 40000 - 50000 £ per year.
As a Commercial Performance Analyst within Home Claims, you will partner with Commercial Managers to drive data‑driven decision making. You will translate complex data into actionable insights that improve cost, operational performance and customer outcomes, and help advance the use of data, automation and AI across the organization.
Responsibilities
- Lead the development of performance insights across Home Claims, ensuring clear visibility of key drivers of cost, leakage, supplier performance and customer outcomes.
- Use SQL and Snowflake to source, structure and analyze large, complex datasets, ensuring data accuracy, accessibility and optimization.
- Identify and quantify value‑creation opportunities through deep dives and advanced analytics, supporting Commercial Managers in prioritizing and delivering initiatives, and track performance.
- Apply advanced analytical techniques, including AI and predictive modeling, to improve forecasting, triage, reserving and cost control.
- Partner across Commercial, Operations, Supplier and Analytics teams to align data, insight and delivery, and use management information to challenge, optimize and improve commercial outcomes.
- Drive continuous improvement in data quality, data structures and reporting automation to enhance efficiencies and reduce manual effort.
- Present insights clearly and effectively using data visualization tools such as PowerBI.
Qualifications
- Demonstrable experience in data analysis within a commercial, operational or claims environment, ideally within Home Claims or insurance.
- Strong technical capability in SQL, data platforms such as Snowflake, and experience with data visualization tools.
- Advanced analytical skills, including experience with AI and predictive modeling.
- Commercial mindset, able to link analysis to tangible business outcomes such as cost reduction, efficiency and customer experience improvement.
- Strong stakeholder engagement and ability to influence across a matrix organization.
- Curiosity and genuine interest in applying AI, automation and new analytical techniques to improve performance.
Benefits
- Competitive salary and the ability to discuss flexible hybrid working arrangements.
- Competitive bonus scheme – all colleagues eligible for annual 4Cs performance bonus.
- Financial wellbeing package including life assurance cover, income protection and matched pension contributions up to 10%.
- Access to discount, cashback, free independent mortgage advice, financial wellbeing support and mental wellbeing programme with 24/7 assistance.
- 25 days annual leave plus bank holidays, with option to buy or sell a week.
- Healthcare cash‑back plans, dental plans, discounted health assessments, cycle‑to‑work scheme, tech schemes and free onsite facilities.
- Social events throughout the year.
Regrettably, sponsorship for this role is not available. Hastings Group is an equal opportunities employer and we welcome applications from all suitably skilled persons regardless of gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. We undertake thorough referencing, including credit and criminal record checks. We are committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require reasonable adjustments during the recruitment process, please let us know.
Commercial Performance Analyst - Home Claims in Leicester employer: Hastings Insurance Services Limited
Hastings Group is an exceptional employer, offering a dynamic work culture that prioritises data-driven decision making and innovation in the insurance sector. With competitive salaries, flexible hybrid working arrangements, and a comprehensive benefits package including financial wellbeing support and generous annual leave, employees are empowered to thrive both personally and professionally. The company fosters continuous growth through advanced analytical techniques and collaboration across teams, making it an ideal place for those looking to make a meaningful impact in their careers.
Contact Details:
Hastings Insurance Services Limited Recruitment Team
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We think this is how you could land Commercial Performance Analyst - Home Claims in Leicester
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We think you need these skills to ace Commercial Performance Analyst - Home Claims in Leicester
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