At a Glance
- Tasks: Deliver top-notch spa treatments and ensure guest satisfaction.
- Company: Join Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, discounts, 29 days holiday plus your birthday, and career growth opportunities.
- Other info: Flexible shifts, including weekends, with a starting salary of £24,460 per annum.
- Why this job: Be part of a friendly team, develop your skills, and thrive in a vibrant hospitality environment.
- Qualifications: NVQ Level 3 in Beauty/Spa/Massage Therapy and excellent communication skills required.
The predicted salary is between 20400 - 24460 £ per year.
Spa Therapist
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.
We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together, we can do amazing things.
We are seeking a reliable and enthusiastic person to become part of our Spa & Health Club Team at the exclusive Culloden Estate & Spa
Under the leadership of our Spa Manager, Niamh Rice, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality.
This is a part-time position offering four days per week (28-hours excluding breaks), working Friday through to Monday.
We offer a range of benefits including free staff meals, employee discounts, and opportunities for career progression and development. For further details about our employee benefits click here.
The company reserves the right to apply enhanced short-listing criteria.
To find out more about Hastings Hotels and what our company offers please visit https://www.hastingshotels.com/careers.html
Hastings Hotels is an equal opportunities employer
About this role
To be responsible for carrying out Spa treatments for the greatest enjoyment of guests and maximum profit contribution to the hotel.
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To deliver treatments to required standards, maintaining the dignity of guests at all times.
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To provide the highest standard of service to guests, ensuring the expectations of a 5-star Hotel are met.
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To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.
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To maintain the presentation of the treatment and preparation rooms in accordance with Hastings standards.
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To work effectively with colleagues to ensure harmonious working environment where all employees are treated with respect and dignity.
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To maintain the security of stock areas at all times, immediately reporting any breaches.
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To comply with all health, safety and hygiene policies and procedures.
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To ensure that guest concerns, complaints and difficulties are dealt with courteously and efficiently, reporting them to the Supervisor/Manager on duty.
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Any other duties as required by management.
What you will need
Required criteria
- Right to Work in the United Kingdom
- Excellent attention to detail
- Good communication and numeracy skills
- A professional appearance
- Ability to deliver an exceptional standard of customer service
- A relevant qualification such as NVQ Level 3 in Beauty Therapy
Desired criteria
- Previous experience gained in a similar position
- Educated to GCSE standard or the equivalent with grades A-C in English and Maths
Skills needed for this job opportunity
Establishing Rapport With Clients
Hospitality
Exceptional Customer Service Skills
Spa Therapist in Holywood employer: Hastings Hotels
Hastings Hotels is an exceptional employer, offering a vibrant work culture at the prestigious Everglades Hotel in Derry. With comprehensive training, generous employee benefits including discounts, free meals, and 29 days of holiday plus your birthday, we prioritise the growth and well-being of our team members. Join us to be part of a supportive environment that truly values its people and fosters meaningful career development in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist in Holywood
✨Tip Number 1
Familiarise yourself with Hastings Hotels and their values. Understanding their commitment to quality and guest experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Hastings Hotels. They can provide insights into the company culture and what they look for in a Spa Therapist, giving you an edge in your application.
✨Tip Number 3
Prepare to discuss your previous experiences in health and beauty settings. Highlight specific treatments you've performed and how you ensured guest satisfaction, as this is crucial for the role.
✨Tip Number 4
Showcase your enthusiasm for continuous learning and development. Mention any additional training or certifications you’re pursuing, as Hastings Hotels values personal growth and skill enhancement.
We think you need these skills to ace Spa Therapist in Holywood
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in health and beauty or spa settings. Emphasise any qualifications, such as NVQ Level 3 in Beauty/Spa/Massage Therapy, and showcase your communication skills and attention to detail.
Craft a Compelling Cover Letter:Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Hastings Hotels specifically, and how your values align with their commitment to quality service and employee development.
Showcase Relevant Skills:In your application, highlight specific skills that are essential for the Spa Therapist role, such as delivering treatments to high standards, maintaining guest dignity, and ensuring a harmonious working environment with colleagues.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Hastings Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share experiences that highlight your love for providing excellent service and how you enjoy making guests feel special.
✨Demonstrate Your Skills
Be prepared to discuss your qualifications, especially your NVQ Level 3 or equivalent in Beauty/Spa/Massage Therapy. You might also want to bring along a portfolio of your work or any relevant certifications to showcase your expertise.
✨Understand the Company Culture
Research Hastings Hotels and their values before the interview. Familiarise yourself with their commitment to quality and guest experience, and be ready to discuss how your personal values align with theirs.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as dealing with a difficult guest or ensuring hygiene standards are met. Think of examples from your past experiences that demonstrate your problem-solving skills and ability to maintain high standards.
