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- Tasks: Deliver top-notch spa treatments and ensure guest satisfaction.
- Company: Join the exclusive Culloden Estate & Spa, known for its exceptional hospitality.
- Benefits: Enjoy free meals, employee discounts, cash tips, and 29 days holiday plus your birthday.
- Why this job: Develop your skills in a supportive team environment with great career progression opportunities.
- Qualifications: Must have NVQ level 3 in beauty therapy and GCSE grades A-C in English and Maths.
- Other info: Work 35 hours a week with flexible shifts; perfect for balancing work and study.
The predicted salary is between 21294 - 29712 £ per year.
To be responsible for carrying out all Spa treatments for the greatest enjoyment of the guests and maximum profit contribution to the hotel.
To deliver treatments to required standards, maintaining the dignity of guests at all times.
To ensure the treatment room is properly prepared for each treatment.
To provide the highest standards of service to guests, ensuring all guests needs and expectations are met.
To ensure all equipment and materials are used in correct manner and any problems are reported immediately.
To maintain the presentation of the treatment and preparation rooms in accordance with Hastings standards.
To ensure all equipment and materials are used in correct manner and any problems are reported immediately.
To work effectively with colleagues to ensure harmonious working environment where all employees are treated with respect and dignity.
To maintain the security of stock areas at all times, immediately reporting any breaches.
To comply with all health, safety and hygiene policies and procedures.
To ensure that guest concerns, complaints and difficulties are dealt with courteously and efficiently, reporting them to the Supervisor / Manager on duty.
To ensure all guest enquires are handled efficiently and effectively.
Any other duties as required by management.
Skills Needed
Relationship, Hospitality, Servicing, Our guests remember small details. The open fires in the front hall. The supremely comfy beds. The fabulous breakfast… and the interactions they had with our staff.It is more important that you have the correct behaviours and attitude than every last qualification… we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey.As a result, we are proud to have some of the best staff retention levels in the hospitality industry.
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Previous experience gained in a similar position, * Must have NVQ level 3 in beauty therapy
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Good communication and basic numeracy skills
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Must have excellent attention to detail
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Work well under pressure and be a team player
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Smart well groomed appearance
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Right to Work in the United Kingdom
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Must be educated to GCSE standard or the equivalent with grades A-C in English and Maths
Closing Date Thursday 6th March, 2025
We are seeking a reliable and enthusiastic person to become part of our Spa and Health Club Team at the exclusive Culloden Estate & Spa
Under the leadership of our Spa Manager, Judith Hogg, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. We want to help you to develop your skills and offer an extensive range of learning and development opportunities.
The successful candidate can expect to work 35 hours per week (excluding breaks), five shifts out seven including weekends. Typical shift patterns are 8am to 4pm and 9am to 5pm.
The salary for this full-time position starts from £21,294 per annum.
We offer a range of benefits including free staff meals, employee discounts, cash tips, 29 days holiday plus your birthday and opportunities for career progression and development. For further details about our employee benefits click here .
To find out more about Hastings Hotels and what our company offers please visit https : / / www.hastingshotels.com / careers.html, © 2025 Talent.com
Spa Therapist employer: Hastings Hotels
Contact Detail:
Hastings Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Familiarize yourself with the specific treatments offered at Culloden Estate & Spa. Understanding their unique offerings will help you tailor your approach during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Hastings Hotels. They can provide valuable insights into the company culture and expectations, which can help you align your responses during the interview process.
✨Tip Number 3
Prepare to discuss your previous experience in detail, especially how it relates to providing excellent customer service and maintaining high standards in a spa environment. Be ready to share specific examples that highlight your skills.
✨Tip Number 4
Showcase your passion for the beauty therapy industry by staying updated on the latest trends and techniques. This knowledge can set you apart from other candidates and demonstrate your commitment to professional growth.
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and expectations of a Spa Therapist. Highlight your relevant experience and how it aligns with the job description.
Tailor Your CV: Customize your CV to emphasize your NVQ level 3 in beauty therapy, communication skills, and attention to detail. Include any previous experience in similar roles that showcases your ability to work under pressure and as part of a team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the hospitality industry. Mention specific examples of how you've provided excellent service in the past and how you can contribute to the team's success.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application demonstrates your attention to detail, which is crucial for this role.
How to prepare for a job interview at Hastings Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to ensure guest satisfaction in previous roles.
✨Demonstrate Attention to Detail
Since attention to detail is crucial in this role, prepare to discuss how you maintain high standards in your work. You might want to mention any experiences where your meticulousness made a difference in guest experiences.
✨Prepare for Teamwork Questions
Be ready to talk about your experience working in a team environment. Highlight instances where you collaborated effectively with colleagues to create a positive atmosphere for guests.
✨Understand Health and Safety Protocols
Familiarize yourself with health, safety, and hygiene policies relevant to spa treatments. Be prepared to discuss how you ensure compliance with these standards in your work.
