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- Tasks: Join our team to keep the hotel sparkling clean and welcoming for guests!
- Company: Hastings Hotels is dedicated to providing excellent experiences for all our guests.
- Benefits: Enjoy free meals, employee discounts, 29 days holiday, and career growth opportunities.
- Why this job: Be part of a friendly team, develop your skills, and enjoy a dynamic hospitality role.
- Qualifications: GCSEs in English and Maths required; previous cleaning experience is a plus but not essential.
- Other info: Work 35 hours a week with flexible shifts, including weekends.
The predicted salary is between 21294 - 29712 £ per year.
To ensure that all areas of the Housekeeping function are cleaned and maintained for the greatest enjoyment of the guests and maximum resource efficiency for the hotel.
To clean and service bedrooms, bathrooms, corridors, and public areas of the hotel. Typical tasks include vacuuming, mopping, cleaning toilets, stripping and making beds.
To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.
To always maintain the security of bedrooms and stock, immediately reporting any breaches and dealing with lost property in accordance with company procedures.
To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
Greeting guests and responding to their queries
To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.
To comply with all health, safety and hygiene policies and procedures.
Any other duties as required by management.
We would love you to have some similar previous experience, but this is not essential as our Housekeeping Team will provide you with full training., * Right to Work in the United Kingdom
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Good Command of English Language
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Must have good communication skills and a clean and tidy appearance.
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Must be educated to GCSE standard or the equivalent with grades A-C in English and Maths.
Desired Criteria
- Previous cleaning experience
Skills you’ll need
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Exceptional Customer Service Skills
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Cleaning Skills
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General Housekeeping Skills
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Public Area Cleaning Skills
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Bedroom Cleaning Skills
We value our people. It’s our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.
We are seeking a reliable and enthusiastic person to become part of our housekeeping team at the exclusive
Under the inspiring leadership of our Head Housekeeper, Lisa Surgenor, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. Find out more about why our people love working for Hastings Hotels
The successful candidate can expect to work 35 hours per week (excluding breaks), five shifts out seven including weekends.
Hours vary, but typical shift patterns include 7am to 3pm, 8am to 4pm – with later hours at the weekend.
The salary for this full time position is £21,294 per annum.
We offer a range of benefits including free staff meals, employee discounts, 29 days holiday plus your birthday and opportunities for career progression and development. For further details about our employee benefits click .
The company reserves the right to apply enhanced short-listing criteria.
To find out more about Hastings Hotels and what our company offers please visit
Housekeeping Attendant employer: Hastings Hotels
Contact Detail:
Hastings Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Attendant
✨Tip Number 1
Familiarize yourself with the specific cleaning protocols and standards used in hotels. Understanding the expectations for cleanliness and guest satisfaction will help you stand out during the interview process.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled guest interactions in the past. Being able to demonstrate your ability to respond to guest queries and concerns will be a big plus.
✨Tip Number 3
Research Hastings Hotels and their values. Knowing about the company culture and what they prioritize can help you align your answers during the interview, showing that you're a good fit for their team.
✨Tip Number 4
Prepare to discuss your teamwork experience. Since the role emphasizes working harmoniously with colleagues, having examples ready of how you've contributed to a positive work environment will be beneficial.
We think you need these skills to ace Housekeeping Attendant
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Housekeeping Attendant. Highlight your ability to maintain cleanliness and provide excellent customer service in your application.
Tailor Your CV: Customize your CV to reflect relevant skills and experiences related to housekeeping, even if they are from different roles. Emphasize any previous cleaning experience or customer service roles.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the hospitality industry. Mention your communication skills and your commitment to maintaining high standards of cleanliness.
Highlight Teamwork Skills: Since the job emphasizes working effectively with colleagues, make sure to mention any past experiences where you successfully collaborated with others to achieve common goals.
How to prepare for a job interview at Hastings Hotels
✨Show Your Cleaning Skills
Be prepared to discuss your cleaning techniques and any previous experience you have in housekeeping. Even if you don't have direct experience, think about how your skills can translate into this role.
✨Demonstrate Customer Service Excellence
Since exceptional customer service is key, be ready to share examples of how you've provided great service in the past. Highlight your ability to handle guest queries and concerns politely and efficiently.
✨Understand Health and Safety Protocols
Familiarize yourself with basic health, safety, and hygiene policies relevant to housekeeping. Showing that you understand these protocols will demonstrate your commitment to maintaining a safe environment for guests and staff.
✨Emphasize Teamwork and Communication
This role requires working closely with colleagues, so be sure to express your ability to work as part of a team. Share experiences where you collaborated effectively with others to achieve common goals.
