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- Tasks: Keep our hotel sparkling clean and welcoming for guests every day.
- Company: Join Hastings Hotels, known for exceptional guest experiences and staff retention.
- Benefits: Enjoy free meals, employee discounts, and career growth opportunities.
- Why this job: Be part of a supportive team that values your development and offers training.
- Qualifications: Previous cleaning experience is a plus, but we prioritize attitude and communication skills.
- Other info: Flexible shifts available; pay ranges from £8.00 to £11.50 per hour.
To ensure that all housekeeping areas within the hotel are cleaned and presented to the Hastings Standard for the greatest enjoyment of our guests.
To clean and service bedrooms, bathrooms, corridors, and public areas of the hotel. Typical tasks include vacuuming, mopping, cleaning toilets, stripping and making beds.
To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.
To always maintain the security of bedrooms and stock, immediately reporting any breaches and dealing with lost property in accordance with company procedures.
To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
Greeting guests and responding to their queries
To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor / Manager on duty.
To comply with all health, safety and hygiene policies and procedures.
Any other duties as required by management., Our guests remember small details. The open fires in the front hall. The supremely comfy beds. The fabulous breakfast… and the interactions they had with our staff.It is more important that you have the correct behaviours and attitude than every last qualification… we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey.As a result, we are proud to have some of the best staff retention levels in the hospitality industry.
We would love you to have some similar previous experience, but this is not essential as our Housekeeping Team will provide you with full training., * Previous cleaning experience
Required Criteria
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Right to Work in the United Kingdom
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Good Command of English Language
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Must have good communication skills and a clean and tidy appearance.
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Must be educated to GCSE standard or the equivalent with grades A-C in English and Maths.
Closing Date Monday 3rd March, 2025
Hours vary, but typical shift patterns include 6am to 2pm, 7am to 3pm, 8am to 4pm – with later hours at the weekend.
The rate of pay ranges from £8.00ph-£11.50ph depending on age.
We offer a range of benefits including free staff meals, employee discounts and opportunities for career progression and development. Further details about our employee benefits here .
To find out more about Hastings Hotels and what our company offers please visit https : / / www.hastingshotels.com / careers.html, © 2025 Talent.com
Housekeeping Attendant employer: Hastings Hotels
Contact Detail:
Hastings Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Attendant
✨Tip Number 1
Familiarize yourself with the Hastings Standard for housekeeping. Understanding their specific cleaning protocols and standards will help you demonstrate your commitment to maintaining high-quality service during the interview.
✨Tip Number 2
Showcase your communication skills by practicing how you would greet guests and respond to their queries. Being friendly and approachable is key in hospitality, so think of examples where you've successfully interacted with customers.
✨Tip Number 3
Research the hotel’s offerings and be prepared to discuss them. This shows that you are proactive and genuinely interested in enhancing the guest experience, which aligns with the role's expectations.
✨Tip Number 4
Emphasize your ability to work well in a team. Think of instances where you've collaborated effectively with colleagues, as this is crucial for creating a harmonious working environment in housekeeping.
We think you need these skills to ace Housekeeping Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Housekeeping Attendant position. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience: Even if you don't have extensive cleaning experience, mention any previous roles where you demonstrated attention to detail, teamwork, or customer service. This can include volunteer work or other jobs that required similar skills.
Showcase Your Communication Skills: Since good communication is essential for this role, make sure to emphasize your ability to interact with guests and colleagues effectively. Provide examples of how you've handled guest inquiries or worked in a team.
Express Your Attitude and Behaviors: The company values attitude over qualifications, so convey your willingness to learn and adapt. Share your enthusiasm for providing excellent service and maintaining a clean environment, as well as your commitment to following health and safety policies.
How to prepare for a job interview at Hastings Hotels
✨Show Your Attention to Detail
During the interview, emphasize your ability to notice and address small details. Mention any previous experiences where you ensured cleanliness and organization, as this aligns with the Hastings Standard.
✨Demonstrate Good Communication Skills
Since good communication is essential for this role, practice clear and polite responses to potential questions. Be ready to discuss how you would handle guest inquiries and concerns effectively.
✨Highlight Teamwork Experience
Talk about your experience working in a team environment. Share examples of how you contributed to a harmonious workplace and supported your colleagues, which is crucial for maintaining a respectful atmosphere.
✨Express Willingness to Learn
Even if you lack extensive cleaning experience, convey your eagerness to learn and adapt. Mention that you are open to training and development opportunities, showing that you are committed to growing within the company.
