At a Glance
- Tasks: Serve food and beverages while ensuring guests have an amazing experience.
- Company: Join Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, employee discounts, tips, and 29 days holiday plus your birthday.
- Other info: Full training provided, with opportunities for career progression.
- Why this job: Be part of a friendly team and develop your skills in a dynamic hospitality environment.
- Qualifications: GCSEs in English and Maths; previous experience is a bonus but not essential.
The predicted salary is between 9.55 - 9.55 £ per hour.
Food and Beverage Assistant
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.
We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.
We are seeking a reliable and enthusiastic person to become part of our Food & Beverage Team at the exclusive
Grand Central Hotel
Under the inspiring leadership of our General Manager , Jake Mc Hugh you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality.
Find out more about why our people love working for Hastings Hotels here.
Hours vary to cover breakfast, lunch, dinner and evening functions.
The rate of pay for this casual position ranges from £9.55ph to £12.75ph depending on age.
We offer a range of benefits including free staff meals, employee discounts, cash and credit card tips, an excellent service charge shared across the team, 29 days holiday plus your birthday and opportunities for career progression and development.
The company reserves the right to apply enhanced short-listing criteria.
To find out more about Hastings Hotels and what our company offers please visit https://www. hastingshotels. com/careers. html
Hastings Hotels is an Equal Opportunities Employer.
About the role
To be responsible for serving food & beverages for the greatest enjoyment of our guests.
To maintain the cleanliness and presentation of the service areas according to Hastings Standards.
- To serve food and beverages to guests ensuring the highest standard of service and that all guest needs and expectations are met.
Typical tasks include, clearing and setting tables, taking orders, serving food and beverages and taking payments.
- To ensure all cash, charges, floats and till procedures are carried out correctly
- Greeting guests and responding to their queries
- To ensure all equipment and materials are used in the correct manner and any problems are reported immediately
- To always maintain the security of stock areas, immediately reporting any breaches.
- To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
- To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.
- To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
- To comply with all health, safety and hygiene policies and procedures.
- Any other duties as required by management.
About You
We would love you to have some similar previous experience, but this is not essential as our Food and Beverage Team will provide you with full training.
About the company
Welcome to Hastings Hotels, a family owned business that owns and operates six hotels in Northern Ireland, offering a range of accommodation including 893 bedrooms, 21 quality apartments, 1 luxury lodge, a stand alone restaurant, and a luxurious spa.
Each of our outlets has a unique personality and market positioning, catering to diverse needs, from city centre buzz to serene seaside escape.
- Required Criteria
- Good Command of English Language
- Right to Work in the United Kingdom
- Must be educated to GCSE level or the equivalent with grades A-C in English and Maths
- Must have excellent communication and basic numeracy skills
- Must have a professional appearance
- Desired Criteria
- Previous experience serving food and beverages
Skills you'll need
- Bar Service
- Exceptional Customer Service Skills
- Responding to Customer Needs
- Exceeding Customer Expectations
Food and Beverage Assistant employer: Hastings Hotels
Hastings Hotels is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where teamwork and collaboration thrive. As a Night Porter at The Stormont Hotel in Belfast, you will enjoy competitive benefits such as free meals, generous holiday allowances, and opportunities for career progression, all within a family-owned luxury hotel environment that values each employee's contribution to creating memorable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Assistant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hastings Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hastings Hotels
Don't be shy about reaching out to Hastings Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food and Beverage Assistant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hastings Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hastings Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
