Front Office Receptionist in Belfast

Front Office Receptionist in Belfast

Belfast Full-Time 23660 - 23660 € / year (est.) No home office possible
Hastings Hotels

At a Glance

  • Tasks: Join our Hotel Reception Team and provide excellent service to guests.
  • Company: Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
  • Benefits: Free meals, employee discounts, 29 days holiday plus your birthday, and career progression.
  • Other info: Work 35 hours a week with flexible shifts and a supportive team culture.
  • Why this job: Be part of a friendly team and develop your skills in a dynamic hospitality environment.
  • Qualifications: Reliability and enthusiasm are key; no prior experience required.

The predicted salary is between 23660 - 23660 € per year.

Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.

We are seeking a reliable and enthusiastic person to become part of our Hotel Reception Team at the exclusive Grand Central Hotel. Under the inspiring leadership of our General Manager Jake McHugh, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality.

The successful candidate can expect to work 35 hours per week (excluding breaks), five shifts out of seven including weekends. Hours vary, but typical shift patterns include 7am to 3pm and 3pm to 11pm. The salary for this exciting position is £23,660 per annum.

We offer a range of benefits including:

  • Free staff meals
  • Employee discounts
  • 29 days holiday plus your birthday
  • Opportunities for career progression and development

The company reserves the right to apply enhanced short-listing criteria.

Front Office Receptionist in Belfast employer: Hastings Hotels

Hastings Hotels is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture within the luxurious setting of the Grand Central Hotel. Employees enjoy competitive salaries, generous holiday allowances, and unique benefits such as free meals and discounts, all while being part of a dedicated team led by inspiring management. With ample opportunities for career progression in the vibrant hospitality industry, joining Hastings Hotels means becoming part of a family that values collaboration and excellence.

Hastings Hotels

Contact Detail:

Hastings Hotels Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Front Office Receptionist in Belfast

Tip Number 1

Get to know the hotel! Research Hastings Hotels and the Grand Central Hotel specifically. Understanding their values and what makes them unique will help you stand out during interviews.

Tip Number 2

Practice your people skills! As a Front Office Receptionist, you'll be the face of the hotel. Role-play common scenarios with friends or family to boost your confidence in handling guest interactions.

Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you for the position, giving you a leg up in the application process.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Hastings Hotels family.

We think you need these skills to ace Front Office Receptionist in Belfast

Customer Service Skills
Communication Skills
Reliability
Enthusiasm
Teamwork
Time Management
Problem-Solving Skills

Some tips for your application 🫡

Show Your Enthusiasm:When writing your application, let your passion for hospitality shine through! We want to see how excited you are about joining our team at Hastings Hotels and making a difference in our guests' experiences.

Tailor Your CV:Make sure your CV is tailored to the Front Office Receptionist role. Highlight any relevant experience and skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in the position.

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for our Hotel Reception Team!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Hastings Hotels and our amazing team.

How to prepare for a job interview at Hastings Hotels

Know the Hotel Inside Out

Before your interview, take some time to research Hastings Hotels and the Grand Central Hotel specifically. Familiarise yourself with their values, services, and any recent news. This will show your genuine interest in the role and help you answer questions more confidently.

Showcase Your People Skills

As a Front Office Receptionist, you'll be the first point of contact for guests. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this will highlight your enthusiasm and reliability.

Dress to Impress

First impressions matter, especially in hospitality. Make sure to dress smartly and professionally for your interview. A polished appearance reflects your respect for the role and the company, setting a positive tone right from the start.

Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or what a typical day looks like at the Grand Central Hotel. This not only shows your interest but also helps you determine if the role is the right fit for you.