At a Glance
- Tasks: Provide luxurious spa treatments and ensure guest satisfaction in a vibrant team environment.
- Company: Hastings Hotels is a family-owned luxury hotel group in Northern Ireland, known for quality service.
- Benefits: Enjoy free meals, discounts, 29 days holiday plus your birthday, and career development opportunities.
- Other info: Flexible shifts, including weekends, with a starting salary of £24,460 per annum.
- Why this job: Join a supportive team, develop your skills, and make a positive impact on guests' experiences.
- Qualifications: NVQ Level 3 or equivalent in Beauty/Spa/Massage Therapy and excellent communication skills required.
The predicted salary is between 20400 - 24460 £ per year.
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Job Description
Location: Bangor Road
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.
We value our people. It\'s our people who provide the excellent experience we offer to all our guests. When we work together, we can do amazing things.
We are seeking a reliable and enthusiastic person to become part of our Spa & Health Club Team at the exclusive Culloden Estate & Spa.
Under the inspiring leadership of our Spa Manager, Judith Hogg, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. We want to help you to develop your skills and offer an extensive range of learning and development opportunities.
The successful candidate can expect to work 35 hours per week (excluding breaks), five shifts out of seven including weekends. Shift patterns will vary to cover the variety of treatment times offered to our guests and members.
The salary for this full-time position starts from £24,460per annum.
We offer a range of benefits including free staff meals, employee discounts, commission for spa products, 29 days holiday plus your birthday, and opportunities for career progression and development. For further details about our employee benefits click here.
The company reserves the right to apply enhanced short-listing criteria.
To find out more about Hastings Hotels and what our company offers please visit https://www.hastingshotels.com/careers.html
About The Role
To be responsible for carrying out all Spa treatments for the greatest enjoyment of the guests and maximum profit contribution to the hotel.
- To deliver treatments to required standards, maintaining the dignity of guests at all times.
- To ensure the treatment room is properly prepared for each treatment.
- To provide the highest standards of service to guests, ensuring all guests needs and expectations are met.
- To ensure all equipment and materials are used in correct manner and any problems are reported immediately.
- To maintain the presentation of the treatment and preparation rooms in accordance with Hastings standards.
- To ensure all equipment and materials are used in correct manner and any problems are reported immediately.
- To work effectively with colleagues to ensure harmonious working environment where all employees are treated with respect and dignity.
- To maintain the security of stock areas at all times, immediately reporting any breaches.
- To comply with all health, safety and hygiene policies and procedures.
- To ensure that guest concerns, complaints and difficulties are dealt with courteously and efficiently, reporting them to the Supervisor/Manager on duty.
- To ensure all guest enquires are handled efficiently and effectively.
- Any other duties as required by management.
Relationship, Hospitality
About The Company
Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, one stand-alone grill bar/restaurant and a luxury spa. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. Over 50 years this family owned business has successfully earned its identity and in a crowded market place because we place quality at the heart of what we do. Quality in the design of our properties and their upkeep. Quality in the local sourcing of the food and drink we offer our guests. And quality in our people, people with personality, attention to detail, and a desire to develop their careers with us.
Company Culture
Our guests remember small details. The open fires in the front hall. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our staff. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey. As a result, we are proud to have some of the best staff retention levels in the hospitality industry.
Required Criteria
- Right to Work in the United Kingdom
- Must have an NVQ Level 3 or equivalent in Beauty/Spa/Massage Therapy
- Excellent communication skills
- Exceptional attention to detail
- A professional appearance
- Prior experience in a Health & Beauty or Spa Setting
- Prior experience in hospitality in a high-quality establishment
Contract Typefulltime
Salary£24,460.00 Yearly
Seniority level
Seniority level
Not Applicable
Employment type
Employment type
Full-time
Job function
Job function
Health Care ProviderIndustries
Hospitality
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#J-18808-LjbffrSpa Therapist in Holywood employer: Hastings Hotels, Northern Ireland
Hastings Hotels is an exceptional employer, offering a supportive and nurturing work environment at the luxurious Culloden Estate & Spa in Northern Ireland. With a strong focus on employee development, competitive benefits including generous holiday allowances and staff discounts, and a culture that values teamwork and respect, we empower our Spa Therapists to thrive and grow within the hospitality industry. Join us to be part of a family-owned business that prioritises quality and personal growth, ensuring every team member feels valued and inspired.
Contact Details:
Hastings Hotels, Northern Ireland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist in Holywood
✨Tip Number 1
Familiarise yourself with Hastings Hotels and their values. Understanding their commitment to quality and guest experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Hastings Hotels. They can provide valuable insights into the company culture and what it takes to succeed as a Spa Therapist in their team.
✨Tip Number 3
Prepare to discuss your previous experiences in health and beauty settings. Highlight specific treatments you've performed and how you ensured guest satisfaction, as this will demonstrate your expertise.
✨Tip Number 4
Showcase your communication skills during any interactions. Since excellent communication is crucial in hospitality, practice articulating your thoughts clearly and confidently to make a strong impression.
We think you need these skills to ace Spa Therapist in Holywood
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and skills required for the Spa Therapist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter:Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of Hastings Hotels that appeal to you, such as their commitment to quality and employee development.
Highlight Relevant Qualifications:Ensure your CV prominently features your NVQ Level 3 or equivalent in Beauty/Spa/Massage Therapy. Include any relevant experience in health and beauty or hospitality settings to strengthen your application.
Showcase Soft Skills:In your application, emphasise your communication skills and attention to detail. Provide examples of how you've demonstrated these qualities in previous roles, as they are crucial for delivering excellent guest experiences.
How to prepare for a job interview at Hastings Hotels, Northern Ireland
✨Showcase Your Skills
Make sure to highlight your NVQ Level 3 or equivalent qualifications in Beauty/Spa/Massage Therapy. Be prepared to discuss specific treatments you excel at and how you can contribute to the guest experience.
✨Demonstrate Excellent Communication
Since communication is key in hospitality, practice articulating your thoughts clearly. Be ready to explain how you would handle guest inquiries and complaints, ensuring a positive experience for everyone.
✨Emphasise Attention to Detail
Hastings Hotels values attention to detail, so be prepared to give examples of how you've maintained high standards in previous roles. Discuss how you ensure treatment rooms are prepared perfectly and how you handle equipment with care.
✨Exude Professionalism
Your appearance and attitude matter greatly in this role. Dress appropriately for the interview and convey a friendly yet professional demeanour. Show that you understand the importance of creating a welcoming environment for guests.
