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- Tasks: Join our housekeeping team to clean and maintain hotel areas, ensuring guest satisfaction.
- Company: Hastings Hotels is a family-owned luxury hotel group in Northern Ireland, known for quality service.
- Benefits: Enjoy free staff meals, discounts, 29 days holiday plus your birthday, and career progression opportunities.
- Why this job: Be part of a friendly team, develop skills, and contribute to memorable guest experiences.
- Qualifications: No prior experience needed; just a good command of English and a tidy appearance.
- Other info: Work 35 hours a week, with shifts from 3pm to 11pm, including weekends.
The predicted salary is between 18500 - 26000 £ per year.
Housekeeping Attendant (Public Areas) – Grand Central
Housekeeping Attendant (Public Areas) – Grand Central
1 week ago Be among the first 25 applicants
Job Description
Location: 9-15 Bedford St
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.
We value our people. It\’s our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.
We are seeking a reliable and enthusiastic person to become part of our housekeeping team at the exclusive Grand Central Hotel.
Under the inspiring leadership of our Head Housekeeper, Lisa Surgenor, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. Find out more about why our people love working for Hastings Hotels here.
The successful candidate can expect to work 35 hours per week (excluding breaks), five shifts out seven including weekends.
Hours are from 3pm to 11pm
The salary for this full time position is £22,568 per annum.
We offer a range of benefits including free staff meals, employee discounts, 29 days holiday plus your birthday and opportunities for career progression and development. For further details about our employee benefits click here.
The company reserves the right to apply enhanced short-listing criteria.
To find out more about Hastings Hotels and what our company offers please visit https://www.hastingshotels.com/careers.html
About The Role
To ensure that all areas of the Housekeeping function are cleaned and maintained for the greatest enjoyment of the guests and maximum resource efficiency for the hotel.
- To clean and service bedrooms, bathrooms, corridors, and public areas of the hotel. Typical tasks include vacuuming, mopping, cleaning toilets, stripping and making beds.
- To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.
- To always maintain the security of bedrooms and stock, immediately reporting any breaches and dealing with lost property in accordance with company procedures.
- To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
- To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
- Greeting guests and responding to their queries
- To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.
- To comply with all health, safety and hygiene policies and procedures.
- Any other duties as required by management.
About You
We would love you to have some similar previous experience, but this is not essential as our Housekeeping Team will provide you with full training.
Skills Needed
Hospitality
About The Company
Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, one stand-alone grill bar/restaurant and a luxury spa. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. Over 50 years this family owned business has successfully earned its identity and in a crowded market place because we place quality at the heart of what we do. Quality in the design of our properties and their upkeep. Quality in the local sourcing of the food and drink we offer our guests. And quality in our people, people with personality, attention to detail, and a desire to develop their careers with us.
Company Culture
Our guests remember small details. The open fires in the front hall. The supremely comfy beds. The fabulous breakfast… and the interactions they had with our staff. It is more important that you have the correct behaviours and attitude than every last qualification… we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey. As a result, we are proud to have some of the best staff retention levels in the hospitality industry.
Required Criteria
- Right to Work in the United Kingdom
- Good Command of English Language
- Must have good communication skills and a clean and tidy appearance.
- Must be educated to GCSE standard or the equivalent with grades A-C in English and Maths.
Desired Criteria
- Previous cleaning experience
Closing DateThursday 31st July, 2025
Contract Typefulltime
Salary£22,568.00 Yearly
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Hospitality
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Housekeeping Attendant (Public Areas) - Grand Central employer: Hastings Hotels, Northern Ireland
Contact Detail:
Hastings Hotels, Northern Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Attendant (Public Areas) - Grand Central
✨Tip Number 1
Familiarise yourself with the Grand Central Hotel and its unique offerings. Understanding the hotel's atmosphere and services will help you engage with guests more effectively and show your enthusiasm during any interactions.
✨Tip Number 2
Demonstrate your teamwork skills. Since you'll be working closely with colleagues, highlighting your ability to collaborate and maintain a positive work environment can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your approach to cleanliness and attention to detail. The role requires maintaining high standards, so sharing specific examples of how you ensure cleanliness in previous roles can be beneficial.
✨Tip Number 4
Show your willingness to learn and adapt. Since the hotel provides training, expressing your eagerness to develop new skills and grow within the company can make a strong impression on the hiring team.
We think you need these skills to ace Housekeeping Attendant (Public Areas) - Grand Central
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Housekeeping Attendant position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: Even if you don't have direct experience in housekeeping, think about any transferable skills from previous jobs. Emphasise your attention to detail, ability to work in a team, and any customer service experience that showcases your communication skills.
Craft a Strong Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the role and the company. Mention why you want to work at Hastings Hotels specifically and how you can contribute to their commitment to quality and guest satisfaction.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A clean, error-free application reflects your attention to detail, which is crucial for a housekeeping role.
How to prepare for a job interview at Hastings Hotels, Northern Ireland
✨Show Enthusiasm for Hospitality
Make sure to express your passion for the hospitality industry during the interview. Talk about why you enjoy working in a team and how you value guest experiences, as this aligns with Hastings Hotels' focus on quality service.
✨Demonstrate Attention to Detail
As a Housekeeping Attendant, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where you ensured cleanliness and organisation, highlighting your commitment to maintaining high standards.
✨Prepare Questions About the Role
Show your interest by preparing thoughtful questions about the housekeeping team and the hotel’s operations. This not only demonstrates your enthusiasm but also helps you understand the company culture and expectations better.
✨Exhibit Good Communication Skills
Since good communication is essential in this role, practice clear and polite responses. You might be asked how you would handle guest queries or concerns, so think of scenarios where you effectively communicated in previous roles.