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- Tasks: Clean and service hotel rooms and public areas, ensuring a welcoming environment for guests.
- Company: Join Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, employee discounts, 29 days holiday plus your birthday, and career progression.
- Why this job: Be part of a friendly team and develop your skills in the vibrant hospitality industry.
- Qualifications: GCSEs in English and Maths; previous cleaning experience is a plus but not essential.
- Other info: Flexible shifts with a supportive team and opportunities for personal growth.
The predicted salary is between 22568 - 22568 £ per year.
Job Description
Location: Great Victoria St
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It\’s our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.
We are seeking a reliable and enthusiastic person to become part of our housekeeping team at the exclusive Europa Hotel.
Under the inspiring leadership of our Head Housekeeper, Steven Williams, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. Find out more about why our people love working for Hastings Hotels here.
The successful candidate can expect to work 35 hours per week (excluding breaks), five shifts out seven including weekends.
Hours vary, but typical shift patterns include 6am to 2pm, 7am to 3pm, 8am to 4pm – with later hours at the weekend.
The salary for this full time position is £22,568 per annum.
We offer a range of benefits including free staff meals, employee discounts, 29 days holiday plus your birthday and opportunities for career progression and development. For further details about our employee benefits click here.
The company reserves the right to apply enhanced short-listing criteria.
To find out more about Hastings Hotels and what our company offers please visit https://www.hastingshotels.com/careers.html
About the Role
- To clean and service bedrooms, bathrooms, corridors, and public areas of the hotel. Typical tasks include vacuuming, mopping, cleaning toilets, stripping and making beds.
- To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.
- To always maintain the security of bedrooms and stock, immediately reporting any breaches and dealing with lost property in accordance with company procedures.
- To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
- To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
- Greeting guests and responding to their queries
- To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.
- To comply with all health, safety and hygiene policies and procedures.
- Any other duties as required by management.
About You
We would love you to have some similar previous experience, but this is not essential as our Housekeeping Team will provide you with full training.
Skills Needed
Hospitality
About The Company
Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, one stand‑alone grill bar/restaurant and a luxury spa. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. Over 50 years this family owned business has successfully earned its identity and in a crowded market place because we place quality at the heart of what we do. Quality in the design of our properties and their upkeep. Quality in the local sourcing of the food and drink we offer our guests. And quality in our people, people with personality, attention to detail, and a desire to develop their careers with us.
Company Culture
Our guests remember small details. The open fires in the front hall. The supremely comfy beds. The fabulous breakfast… and the interactions they had with our staff. It is more important that you have the correct behaviours and attitude than every last qualification… we can help you attain that.
Required Criteria
- Right to Work in the United Kingdom
- Good Command of English Language
- Must have good communication skills and a clean and tidy appearance.
- Must be educated to GCSE standard or the equivalent with grades A‑C in English and Maths.
Desired Criteria
- Previous cleaning experience
Closing Date
Thursday 30th October, 2025
Contract Type
fulltime
Salary
£22,568.00 Yearly
Seniority level
Not Applicable
Employment type
Full-time
Job function
Management and Manufacturing
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Housekeeping Attendant (Public Areas) - Europa Hotel employer: Hastings Hotels, Northern Ireland
Contact Detail:
Hastings Hotels, Northern Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Attendant (Public Areas) - Europa Hotel
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Hastings Hotels and the Europa Hotel specifically. Understanding their values and what makes them unique will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since good communication is key in hospitality, try role-playing common guest interactions with a friend. This will help you feel more confident when it comes to greeting guests and handling their queries during the interview.
✨Tip Number 3
Dress the part! Make sure you present yourself neatly and professionally for your interview. A clean and tidy appearance reflects the standards expected in housekeeping, so show them you can embody that from the get-go.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Hastings Hotels careers page. It’s the best way to ensure your application gets noticed and shows your enthusiasm for joining the team.
We think you need these skills to ace Housekeeping Attendant (Public Areas) - Europa Hotel
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see that you're excited about joining our housekeeping team and contributing to the amazing experiences we offer our guests.
Tailor Your Application: Make sure to customise your application to highlight any relevant experience or skills you have. Even if you don't have direct cleaning experience, share any customer service roles or teamwork experiences that showcase your reliability and enthusiasm.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit for the role!
Apply Through Our Website: Don't forget to submit your application through our official website! This ensures that we receive your details directly and can process your application smoothly. Plus, you'll find all the info you need about the role and our company there!
How to prepare for a job interview at Hastings Hotels, Northern Ireland
✨Know the Hotel Inside Out
Before your interview, take some time to research Hastings Hotels and the Europa Hotel specifically. Familiarise yourself with their values, services, and what makes them unique. This will not only show your enthusiasm but also help you answer questions more effectively.
✨Dress the Part
As a Housekeeping Attendant, maintaining a clean and tidy appearance is crucial. Dress smartly for your interview to reflect the standards of the hotel. It shows that you understand the importance of presentation in hospitality.
✨Show Your Enthusiasm
During the interview, express your passion for hospitality and working in a team. Share examples of how you've contributed positively in previous roles or how you can bring a positive attitude to the housekeeping team at the Europa Hotel.
✨Prepare for Practical Questions
Expect questions about how you would handle specific situations, like dealing with guest complaints or maintaining hygiene standards. Think of scenarios from past experiences or how you would approach these challenges, as this will demonstrate your problem-solving skills.
