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- Tasks: Serve food and beverages, ensuring guests have an exceptional experience.
- Company: Join Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, employee discounts, tips, and career progression opportunities.
- Why this job: Be part of a friendly team delivering 5-star service in a stunning setting.
- Qualifications: Professional appearance, excellent communication, and numeracy skills required.
- Other info: Flexible shifts with a focus on teamwork and respect in the workplace.
The predicted salary is between 18720 - 25440 £ per year.
Join to apply for the Food & Beverage Assistant role at Hastings Hotels, Northern Ireland. Location: Bangor Road. Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It’s our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.
Are you a motivated, proactive person who cares deeply about creating exceptional experiences for your guests? Do you take personal pride in delivering 5‑star, luxury service? If so, we would welcome you to apply for the position of Food & Beverage Assistant at The Lough Bar, located in the luxurious settings of the five‑star Culloden Estate & Spa. Under the leadership of our Beverage Manager, Kyle King, you will work with our friendly team, develop your skills, and enjoy the variety offered by a role in hospitality. You can expect a variety of shifts and flexibility for breakfast, afternoon tea, and evening service.
We offer a range of benefits including free staff meals, employee discounts, cash and credit card tips, and opportunities for career progression and development.
About the RoleTo be responsible for serving food and beverages for the greatest enjoyment of our guests. To maintain the cleanliness and presentation of the service areas according to Hastings Standards. To serve food and beverages to guests ensuring the highest standard of service and that all guest needs and expectations are met. Typical tasks include:
- Clearing and setting tables
- Taking orders
- Serving food and beverages
- Taking payments
To ensure all cash, charges, floats and till procedures are carried out correctly. Greeting guests and responding to their queries. To ensure all equipment and materials are used in the correct manner and any problems are reported immediately. To always maintain the security of stock areas, immediately reporting any breaches. To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests. To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty. To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity. To comply with all health, safety and hygiene policies and procedures. Any other duties as required by management.
Required Criteria- Right to Work in the United Kingdom
- A professional appearance
- Excellent communication and good numeracy skills
- Previous hospitality experience
- Free staff meals
- Employee discounts
- Cash and credit card tips
- Opportunities for career progression and development
Closing Date: Sunday 23rd November, 2025
Contract Type: Full time
Salary: From £9.00 hourly to £12.25 hourly
Hastings Hotels is an Equal Opportunities Employer.
Food & Beverage Assistant in Holywood employer: Hastings Hotels, Northern Ireland
Contact Detail:
Hastings Hotels, Northern Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant in Holywood
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hastings Hotels and their values. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your hospitality skills! Think about how you would handle different guest scenarios. Role-playing with a friend can help you feel more confident when it comes to delivering that 5-star service they’re looking for.
✨Tip Number 3
Dress to impress! Make sure you look professional and polished for your interview. First impressions matter, especially in the hospitality industry where presentation is key.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there, making it easier for you to tailor your approach.
We think you need these skills to ace Food & Beverage Assistant in Holywood
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! We want to see how motivated and proactive you are about creating exceptional experiences for our guests. Share any relevant experiences that highlight your commitment to delivering 5-star service.
Tailor Your Application: Make sure to customise your application to fit the Food & Beverage Assistant role. Highlight your skills in communication and numeracy, and mention any previous hospitality experience you have. This helps us see how you can contribute to our friendly team at Hastings Hotels.
Be Professional Yet Approachable: While we love a friendly vibe, it’s important to maintain a professional tone in your written application. Use clear language and check for any spelling or grammar mistakes. A polished application shows us you take pride in your work, just like we do!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success! It’s super easy and ensures your application goes straight to us. Plus, you’ll get to explore more about Hastings Hotels and what we stand for while you’re at it!
How to prepare for a job interview at Hastings Hotels, Northern Ireland
✨Know the Company
Before your interview, take some time to research Hastings Hotels. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Food & Beverage Assistant, exceptional service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your proactive attitude and commitment to creating memorable experiences.
✨Dress to Impress
First impressions matter! Make sure you present yourself professionally, reflecting the luxury environment of Hastings Hotels. A smart appearance shows that you respect the role and are serious about joining their team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about the team dynamics, training opportunities, or how they maintain their high standards of service. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
