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For Companies At a Glance
- Tasks: Serve food and beverages, ensuring guests have an amazing experience.
- Company: Hastings Hotels is a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free staff meals, discounts, tips, and career progression opportunities.
- Why this job: Join a friendly team, develop your skills, and work in a vibrant hospitality environment.
- Qualifications: No prior experience needed; just bring enthusiasm and good communication skills.
- Other info: Flexible hours covering breakfast, lunch, and dinner shifts.
Job Description
Join to apply for the Food and Beverage Assistant role at Hastings Hotels, Northern Ireland.
Location: Coast Road, Ballygally Castle Hotel.
Hours vary to cover breakfast, lunch, dinner and evening functions.
The rate of pay for this casual position ranges from £9 to £12.25 per hour depending on your age.
We offer a range of benefits including free staff meals, employee discounts, cash and credit card tips, and opportunities for career progression and development.
The company reserves the right to apply enhanced short‑listing criteria.
Hastings Hotels is an Equal Opportunities Employer.
About The Role
To be responsible for serving food & beverages for the greatest enjoyment of our guests. To maintain the cleanliness and presentation of the service areas according to Hastings Standards.
- Serve food and beverages to guests ensuring the highest standard of service and that all guest needs and expectations are met. Typical tasks include clearing and setting tables, taking orders, serving food and beverages and taking payments.
- Ensure all cash, charges, floats and till procedures are carried out correctly.
- Greeting guests and responding to their queries.
- Ensure all equipment and materials are used in the correct manner and any problems are reported immediately.
- Maintain the security of stock areas, immediately reporting any breaches.
- Be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
- Ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.
- Work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
- Comply with all health, safety and hygiene policies and procedures.
- Any other duties as required by management.
About You
We would love you to have some previous experience, but this is not essential as our Food and Beverage Team will provide you with full training.
Skills Needed
- Hospitality
- Servicing
Required Criteria
- Good command of English language.
- Right to work in the United Kingdom.
- Excellent communication and basic numeracy skills.
- Professional appearance.
Desired Criteria
- Previous experience serving food and beverages.
Contract & Compensation
Contract type: full time. Salary: £9.00 to £12.25 hourly.
Closing date: Friday 7th November 2025.
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Food and Beverage Assistant employer: Hastings Hotels, Northern Ireland
Contact Detail:
Hastings Hotels, Northern Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Assistant
✨Tip Number 1
Familiarise yourself with Hastings Hotels and their values. Understanding their commitment to quality and customer service will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Show enthusiasm for the hospitality industry. When speaking with potential employers, express your passion for providing excellent customer service and your eagerness to learn and grow within the role.
✨Tip Number 3
Network with current or former employees of Hastings Hotels. They can provide valuable insights into the company culture and what it takes to succeed in the Food and Beverage Assistant role.
✨Tip Number 4
Prepare to discuss your ability to work in a team. Highlight any previous experiences where you collaborated effectively with others, as teamwork is essential in a hospitality setting.
We think you need these skills to ace Food and Beverage Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Food and Beverage Assistant. Tailor your application to highlight relevant skills and experiences that align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Hastings Hotels specifically, and how your values align with their commitment to quality and customer service.
Highlight Relevant Experience: Even if you don't have direct experience in food and beverage service, emphasise any customer service roles or hospitality experience you may have. Use specific examples to demonstrate your ability to provide excellent service.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Hastings Hotels, Northern Ireland
✨Show Enthusiasm for Hospitality
Make sure to express your passion for the hospitality industry during the interview. Hastings Hotels values people who are enthusiastic about providing excellent service, so share any relevant experiences or stories that highlight your love for working with guests.
✨Demonstrate Good Communication Skills
Since good communication is essential in this role, practice clear and confident responses to common interview questions. Be prepared to discuss how you would handle guest queries and ensure that you convey your ability to work well with colleagues.
✨Research Hastings Hotels
Familiarise yourself with Hastings Hotels and their values before the interview. Understanding their commitment to quality and customer service will help you align your answers with what they are looking for in a candidate.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think of examples from past experiences where you successfully handled difficult situations or went above and beyond for a guest.
