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- Tasks: Lead the Events Department, ensuring guest satisfaction and maximising hotel profits.
- Company: Hastings Hotels is a family-owned luxury hotel group in Northern Ireland, known for quality service.
- Benefits: Enjoy free staff meals, discounts, 29 days holiday plus your birthday, and career progression opportunities.
- Why this job: Join a friendly team, develop your skills, and thrive in a dynamic hospitality environment.
- Qualifications: Previous experience in hospitality or tourism, strong communication, and sales skills are preferred.
- Other info: Flexible working hours with a supportive culture focused on employee development.
The predicted salary is between 29250 - 29250 £ per year.
Location: Prehen Rd
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.
We are seeking a reliable and enthusiastic person to lead Events Management at the exclusive Everglades Hotel. Under the inspiring leadership of our General Manager, Sam Denning, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality.
The successful candidate can expect to work mainly office hours, Monday to Friday (35 hours per week excluding breaks), with a degree of flexibility to support the variety of events and functions offered to our clients and guests. The rate of pay for this full-time position is £29,250 per annum. We offer a range of benefits including free staff meals, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development.
About The Role:
- To manage the Events Department in the Hotel for the greatest enjoyment of guests and maximum profit contribution to the hotel.
- To ensure the efficient operation of selling events and generating bookings and the delivery of Hastings service standards.
- To liaise with customers face-to-face, via email, telephone, and through website enquiries.
- To communicate to relevant Managers the full details of business for the following week and all client requirements.
- To keep the Food and Beverage Teams updated on a daily basis of any last minute business and amendments to the weekly function sheet.
- Contribute to achieving sales targets / budgets set by senior management via cold calling, warm calling, client site visits, upselling, and increasing revenue streams where possible.
- To promote and contribute to a harmonious working environment where all employees are treated with respect and dignity.
- To create reports for Business Development Meetings and have a sound knowledge of business on the books.
- To keep abreast of current trends in conference and banqueting business sectors such as weddings, functions, and conferences.
- To ensure quality standards and procedures are fully understood, implemented, and regularly reviewed, and that formal and informal feedback is used to ensure continual improvement.
- To ensure all Events employees receive appropriate training, coaching and development to provide effective and efficient service in line with Hastings standards.
- To maintain effective communication and relationships with other hotel departments, suppliers and agencies to maintain an effective operation and ensure guest satisfaction.
- To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures.
- To seek and continuously develop knowledge relating to the industry sector and competitor activity, to provide input into future plans and activities, and to maintain and enhance the market position.
- To ensure the hotel's compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation.
- Any other duties as required by management.
About You:
We would love you to have similar previous experience gained ideally within the hospitality or tourism sector.
Skills Needed:
- Relationship
- Hospitality
- Sales
Desired Criteria:
- Previous sales/management experience in Hospitality
- A degree in Events Management or Tourism and Hospitality Management
Required Criteria:
- Right to Work in the United Kingdom
- Good Command of English Language
- Previous sales/events experience
- Excellent communication, numeracy and IT skills
- Excellent customer care experience
- Exceptional attention to detail
- Ability to work under pressure and to deadlines.
Closing Date: Sunday 29th June, 2025
Contract Type: fulltime
Salary: £29,250.00 Yearly
Events Manager employer: Hastings Hotels, Northern Ireland
Contact Detail:
Hastings Hotels, Northern Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Manager
✨Tip Number 1
Familiarise yourself with the Hastings Hotels brand and their unique offerings. Understanding their values and what sets them apart in the hospitality industry will help you tailor your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Hastings Hotels. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for your interview.
✨Tip Number 3
Stay updated on the latest trends in events management and hospitality. Being knowledgeable about current industry practices will not only impress your interviewers but also demonstrate your commitment to continuous learning.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed events or contributed to sales in previous roles. Highlighting your relevant experience will show that you have the skills needed to excel as an Events Manager.
We think you need these skills to ace Events Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in events management and hospitality. Use specific examples that demonstrate your skills in relationship building, sales, and customer care.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention how your previous experience aligns with the responsibilities outlined in the job description, and express your passion for creating memorable guest experiences.
Showcase Relevant Skills: In your application, emphasise your communication, numeracy, and IT skills. Provide examples of how you've successfully managed events or contributed to sales targets in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Hastings Hotels, Northern Ireland
✨Know the Company
Before your interview, take some time to research Hastings Hotels. Understand their values, mission, and what makes them unique in the hospitality industry. This knowledge will help you tailor your answers and show your genuine interest in the role.
✨Showcase Your Experience
Be prepared to discuss your previous experience in events management or hospitality. Highlight specific examples where you've successfully managed events, dealt with clients, or contributed to sales targets. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Communication Skills
As an Events Manager, strong communication skills are essential. During the interview, practice clear and concise communication. Be ready to discuss how you would liaise with clients and other departments to ensure smooth event operations.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could include inquiries about the team dynamics, upcoming events, or how success is measured in the role. Asking questions shows your enthusiasm and helps you assess if the company is the right fit for you.
