Events Manager

Events Manager – Hastings Hotels, Northern Ireland

Location: Upper Newtownards Rd, Northern Ireland.

Job Description

Hastings Hotels is a family owned luxury hotel group based in Northern Ireland. We value our people as the cornerstone of our excellent guest experience. We are seeking a reliable and enthusiastic person to lead the Events Team for our outstanding Stormont Hotel Belfast.

The Stormont Hotel is a four‑star hotel located minutes from Belfast City Centre, adjacent to Stormont Estate, ideal for weddings, conferences and events. As Events Manager you will lead our friendly team, develop your skills and enjoy a varied role in hospitality.

The successful candidate will work mainly office hours, Monday‑Friday (35 hours per week excluding breaks), with flexibility for occasional weekend work as required. The expected annual salary is £28,000.

Benefits include free staff meals, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development.

Hastings Hotels is an Equal Opportunities Employer. To find out more about Hastings Hotels and what we offer, visit https://www.hastingshotels.com/careers.html.

Responsibilities

• Ensure the efficient operation of selling events and generating bookings while delivering Hastings service standards.
• Liaise with customers face‑to‑face, via email, telephone and website enquiries.
• Communicate to relevant departments the full details of upcoming business and all client requirements.
• Keep the Food and Beverage Teams updated on a daily basis of any last‑minute business and amendments to weekly function sheets.
• Contribute to achieving sales targets/budgets set by senior management via cold calling, warm calling, client site visits, upselling and increasing revenue streams where possible.
• Promote and contribute to a harmonious working environment where all employees are treated with respect and dignity.
• Create reports for Business Development Meetings and maintain a sound knowledge of business on the books.
• Keep abreast of current trends in the events business such as weddings, functions and conferences.
• Ensure quality standards and procedures are fully understood, implemented and regularly reviewed, using formal and informal feedback to ensure continual improvement.
• Ensure all Events employees receive appropriate training, coaching and development to provide effective and efficient service in line with Hastings standards.
• Maintain effective communication and relationships with other hotel departments, suppliers and agencies to ensure guest satisfaction.
• Ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures.
• Continuously develop knowledge relating to the industry sector and competitor activity, providing input into future plans and activities and maintaining the market position.
• Ensure the hotel’s compliance with all matters relating to licensing laws, Customs and Excise Regulations and other relevant legislation.
• Any other duties as required by management.

Skills Needed

Relationship, Hospitality, Sales

Required Criteria

• Right to work in the United Kingdom
• Previous sales/events experience
• Excellent communication, numeracy and IT skills
• Excellent customer care experience
• Exceptional attention to detail
• Ability to work under pressure and to deadlines and be a team player
• Good command of the English language
• A professional appearance

Desired Criteria

• Previous sales/management experience in hospitality
• A degree in Events Management or Tourism and Hospitality Management

Closing Date

Sunday 9th November 2025

Contract Type

Full‑time

Salary

Starting from £28,000.00 per annum