At a Glance
- Tasks: Support the Revenue Team with administrative tasks and drive revenue opportunities.
- Company: Join Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, discounts, 29 days holiday plus your birthday, and career progression.
- Other info: Work in a vibrant office near Belfast City Centre with great growth opportunities.
- Why this job: Be part of a friendly team and develop your skills in a dynamic hospitality environment.
- Qualifications: GCSEs in English and Maths, strong numeracy, and excellent communication skills.
The predicted salary is between 24570 - 24570 £ per year.
Location: 1066 House, 587 Upper Newtownards Road. Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.
We are seeking a reliable and enthusiastic Revenue Administrator to support the Revenue Team at our Corporate Head Office in Belfast. Our Head Office is adjoined to the four-star Stormont Hotel and located just minutes away from Belfast City Centre. Under the inspiring leadership of our Group Revenue Manager, Cathy Scott, you will have the opportunity to work with our friendly team, develop your skills, and enjoy the variety offered by a role with a leading hospitality group.
This role will primarily provide administrative support to the Revenue Team; however, you will be encouraged to drive revenue and sales opportunities, whilst supporting colleagues across the business. The successful candidate can expect to work office hours fully on site, Monday to Friday, 35 hours per week excluding breaks. The salary for this full-time position is £24,570 per annum.
We offer a range of benefits including free staff meals, employee discounts, 29 days' holiday plus your birthday, free car parking at the Stormont Hotel, and opportunities for career progression and development. Upon completion of your probationary period, you can enjoy a Hastings experience at any one of our luxury hotels with bed and breakfast for two.
About The Role:
- Provide administrative assistance and support to the Group Revenue Manager.
- Compile daily, weekly, and monthly revenue reports and distribute to the senior management team in a timely manner.
- Daily communication with the Revenue Manager and Central Reservations team to review business on the books for the Hastings Hotels group of properties.
- Review daily and weekly reports including daily rooms report, and competitors report to track pickup/pace and drop offs to identify revenue opportunities.
- Review and maintain the Property Management System (PMS) and Revenue Management System (RMS) to ensure maximum revenue optimisation for all properties in the group.
- Assist in updating websites, GDS, and wholesalers to ensure availability, rates, and restrictions across all relevant booking platforms and ensure these are loaded and correct at all times.
- Regularly update online portals with content and imagery that is up to date and accurate.
- Undertake regular rate checks to ensure rates/rooms are loaded, visible, and bookable on all channels.
- Build rates and packages on the Property Management System and websites for selling.
- Reconcile and process monthly commissions.
- Ensure market segmentation is updated and correct.
- Support the Group Revenue Manager with preparation of forecasts and annual budgets.
- Meet regularly with relevant team members and managers both in Head Office and in the Hotels to confirm short and long term revenue, and selling strategies as required.
- Manage internal accommodation requests.
- Distribute and manage reservations from key account companies, responding with confirmation, and managing cancellation of bookings across the portfolio as required.
- Assist the Central Reservations Team with telephone calls and email enquiries when required.
- Work effectively with colleagues to contribute to a harmonious working environment where all staff are treated with respect and dignity.
- Any other duties commensurate with the level of responsibility for the role, or which provide an opportunity for development, as required by the senior management team.
Skills Needed: Technical, Financial, Hospitality, Sales
Required Criteria:
- A right to work in the United Kingdom
- Educated to Level 2 (GCSE grades A-C) or the equivalent in English and Mathematics
- Excellent numeracy and ICT skills including the Microsoft Office suite
- Exceptional attention to detail and analytical skills
- Excellent ability to communicate to stakeholders at all levels via email, telephone, and in person
- Strong administrative experience and highly organised
- Ability to work well under pressure and be a collaborative team player
- Ability to manage own workload independently and prioritise effectively to meet deadlines
Desired Criteria:
- Previous administrative experience in a customer-facing environment
- Knowledge of Opera Cloud or other property management systems (PMS)
- Educated to Level 6 (Undergraduate Degree) in a relevant field such as Business Studies
- Knowledge of Global Distribution / Channel Management Systems
Closing Date: Friday 26th June, 2026
Contract Type: Full-time
Salary: £24,570.00 Yearly
Revenue Administrator in Belfast employer: Hastings Hotels, Northern Ireland
Hastings Hotels is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where teamwork and collaboration thrive. Located in Belfast, just minutes from the city centre, employees enjoy a range of benefits including generous holiday allowances, free meals, and opportunities for career progression within a family-owned luxury hotel group renowned for its commitment to quality and service. With a focus on personal growth and a harmonious working environment, Hastings Hotels is dedicated to helping you achieve your career aspirations while providing memorable experiences for guests.
Contact Details:
Hastings Hotels, Northern Ireland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Revenue Administrator in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those connected to Hastings Hotels. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching Hastings Hotels and their values. Show us you understand what makes our team special and how you can contribute to that amazing experience we offer our guests.
✨Tip Number 3
Practice your communication skills! Whether it's over the phone or face-to-face, being able to express yourself clearly is key. We want to see your personality shine through!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining our fantastic team.
We think you need these skills to ace Revenue Administrator in Belfast
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the hospitality industry shine through. We want to see that you're excited about the role and how you can contribute to our team at Hastings Hotels.
Tailor Your CV:Make sure your CV is tailored to the Revenue Administrator position. Highlight relevant skills and experiences that align with the job description. We love seeing how your background fits with what we do!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary and avoid long paragraphs. We appreciate straightforward communication, especially in a role that involves lots of reporting and data management.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Hastings Hotels, Northern Ireland
✨Know Your Numbers
As a Revenue Administrator, you'll be dealing with reports and data regularly. Brush up on your numeracy skills and be prepared to discuss how you've used data to drive revenue in past roles. Familiarise yourself with key metrics that are relevant to the hospitality industry.
✨Showcase Your Organisational Skills
This role requires strong administrative abilities. Bring examples of how you've managed multiple tasks or projects simultaneously. Discuss any tools or systems you’ve used to stay organised, especially if they relate to property management or revenue systems.
✨Communicate Clearly
Effective communication is crucial in this position. Practice articulating your thoughts clearly and concisely. Be ready to demonstrate how you've successfully communicated with different stakeholders in previous jobs, whether through email, phone, or face-to-face.
✨Emphasise Teamwork
Hastings Hotels values collaboration. Prepare to share experiences where you worked as part of a team to achieve a common goal. Highlight your ability to support colleagues and contribute to a positive work environment, as this will resonate well with their company culture.
