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- Tasks: Lead the restaurant team and ensure exceptional guest experiences.
- Company: Hastings Hotels is a luxury, family-owned hotel group in Northern Ireland.
- Benefits: Enjoy extensive learning opportunities and a supportive work environment.
- Why this job: Join a prestigious restaurant known for its award-winning cuisine and vibrant culture.
- Qualifications: Must have supervisory experience and excellent communication skills.
- Other info: Full-time position with a salary of £27,250 per annum.
The predicted salary is between 27250 - 30250 £ per year.
Overview
Location: Bangor Road. Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It\’s our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.
Are you a motivated, proactive person who cares deeply about creating exceptional experiences for your guests? Do you take personal pride in delivering 5-star, luxury service? If so, we would welcome you to apply for the position of Assistant Restaurant Manager.
As one of the area’s finest restaurants, Vespers is located in the luxurious five-star Culloden Estate and Spa. Vespers is the winner of Good Food Ireland’s Food Lover’s Choice Award 2024 and offers a gastronomic journey through Northern Ireland’s finest produce. Under the direction of our culinary team, we source the finest local and seasonal produce to create a contemporary Irish menu with a Vespers twist.
As Assistant Restaurant Manager you will be supported by our Restaurant Manager, Robyn Cole, and will assist in providing leadership and day-to-day supervision of our food and beverage team. Hastings Hotels offers extensive learning and development opportunities to help you develop your skills.
Hastings Hotels is an equal opportunities employer.
About The Role
To assist with the management of the Restaurant for the greatest enjoyment of the guests and maximum profit contribution to the hotel.
Responsibilities
- Take responsibility for the effective leadership of the restaurant employees in the absence of the Restaurant Manager, to ensure the efficient operation of the Restaurant and the delivery of Hastings product and service standards.
- Promote and contribute to a harmonious working environment where all staff are treated with respect and dignity.
- Ensure quality standards and procedures are fully understood, implemented and regularly reviewed, and that formal and informal feedback is used to ensure continual improvement.
- Ensure company policies relating to cash handling, stock control and stock ordering are implemented and monitored, taking appropriate action to resolve problems.
- Ensure all restaurant employees receive appropriate training, coaching and development to provide effective and efficient service in line with Hastings standards.
- Ensure the team are knowledgeable about the facilities and services within the hotel and are proactive in the sale of these to guests.
- Ensure you and the team assist guests with any reasonable request for hotel services.
- Ensure you and the team respond to complaints and find the appropriate solution.
- Maintain effective communication and relationships with other hotel departments, suppliers and agencies to maintain an effective operation and ensure guest satisfaction.
- Ensure the restaurant area, fixtures and equipment are properly maintained and presented to Hastings standards.
- Ensure the security of restaurant and storage areas is maintained at all times.
- Ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures.
- Seek and continuously develop knowledge relating to the industry sector and competitor activity, to provide input into future plans and activities, and so maintain and enhance market position.
- Assist with the recruitment, selection and utilisation of restaurant employees to achieve the optimum use of employee resource in line with business peaks and troughs.
- Contribute to the development of the restaurant business plan, projects and initiatives to continually develop the business and market position.
- Ensure the hotel\’s compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation.
- Any other duties as required by management.
Qualifications
Required Criteria
- Right to Work in the United Kingdom
- Must have excellent attention to detail
- Good communication and basic numeracy skills
- Ability to work well under pressure and be a team player
- A professional appearance
- Previous supervisory experience in a hospitality setting
Desired Criteria
- Educated to GCSE standard or equivalent with grades A-C in English and Maths
- Previous supervisory or management experience gained in a similar high-quality establishment
- Experience of fine-dining
Closing Date
Sunday 14th September, 2025
Contract Type
Full-time
Salary
£27,250.00 per annum
Job Function
- Management and Manufacturing
Industries
- Hospitality
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Assistant Restaurant Manager employer: Hastings Hotels, Northern Ireland
Contact Detail:
Hastings Hotels, Northern Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Restaurant Manager
✨Tip Number 1
Familiarise yourself with Hastings Hotels and their values. Understanding their commitment to luxury service and guest experience will help you align your answers during interviews and show that you're a great fit for the team.
✨Tip Number 2
Network within the hospitality industry, especially in fine dining. Attend local events or join online forums where you can connect with professionals who might have insights or even referrals for the Assistant Restaurant Manager position.
✨Tip Number 3
Prepare to discuss your previous supervisory experiences in detail. Think of specific examples where you led a team, handled complaints, or improved service standards, as these will demonstrate your capability to manage effectively.
✨Tip Number 4
Research current trends in the hospitality sector, particularly in fine dining. Being knowledgeable about local produce and contemporary dining trends will not only impress during interviews but also show your passion for the role.
We think you need these skills to ace Assistant Restaurant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and any supervisory roles you've held. Emphasise your attention to detail and ability to work under pressure, as these are key qualities for the Assistant Restaurant Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional guest experiences. Mention specific examples from your previous roles that demonstrate your leadership skills and commitment to high-quality service.
Highlight Relevant Skills: In your application, clearly outline your communication skills, numeracy skills, and any experience you have with cash handling and stock control. These are important aspects of the role that Hastings Hotels is looking for.
Show Enthusiasm for the Brand: Research Hastings Hotels and Vespers to understand their values and service standards. In your application, express your enthusiasm for working with a luxury hotel group and how you can contribute to their mission of delivering 5-star service.
How to prepare for a job interview at Hastings Hotels, Northern Ireland
✨Showcase Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry. Share specific examples of how you've created exceptional experiences for guests in previous roles, as this aligns with the values of Hastings Hotels.
✨Demonstrate Leadership Skills
As an Assistant Restaurant Manager, you'll need to lead a team effectively. Prepare to discuss your previous supervisory experiences and how you motivated your team to achieve high standards, especially under pressure.
✨Know the Menu and Local Produce
Familiarise yourself with Vespers' menu and the concept of using local produce. Being able to discuss the importance of sourcing local ingredients and how it enhances the dining experience will impress your interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, such as handling guest complaints or managing staff conflicts. Think of specific scenarios from your past experiences where you successfully resolved issues and improved service.
