Personal Trainer

Join a Legacy of Hospitality Welcome to Hastings Hotels, a family-owned business that owns and operates six hotels in Northern Ireland including 893 bedrooms, 21 quality apartments, 1 luxury lodge, a standalone gastropub, and a luxurious spa. For more than 60 years, we have built a reputation for placing quality at the heart of everything we do. But it's not just about the products; it's our people who bring the Hastings experience to life. With personalities, attention to detail, and a desire to grow, our staff are at the core of what makes us stand out in a crowded marketplace.

If this sounds like you, we welcome you to apply for the position of Personal Trainer within our exclusive Healthclub at the five-star Culloden Estate & Spa. This full-time position is based on 35 hours per week (excluding breaks), five shifts out of seven including weekends. The successful candidate should have a flexible approach to working hours to cover the variety of classes and PT sessions offered to our clients and guests.

We place a great emphasis on recruitment, induction, and integrating our staff into their department, hotel, and the wider Group. We believe that the right behaviours and attitudes are more critical than every last qualification we can help you attain those and offer an extensive range of learning and development opportunities. We're committed to working with you to help develop your career with us, and we promise to do everything we can to support you on that journey.

In addition to a competitive salary, aligned to your experience, Hastings Hotels offer a range of benefits including:

• Complimentary meals when on duty.
• An exclusive, preferential room rate across our entire portfolio of hotels.
• 20% Discount on food at our restaurants.
• Retail discounts and perks.
• Free parking at selected sites.
• 29 days holiday increasing with service, plus your birthday.
• Access to an extensive health and wellbeing programme.

The company reserves the right to apply enhanced short-listing criteria. To find out more about Hastings Hotels and what our company offers please visit Hastings Hotels is an Equal Opportunities Employer.

About The Role

• To be responsible for delivering fitness instruction and guidance for the greatest enjoyment of guests and maximum profit contribution to the hotel.
• To conduct various exercise classes and fitness assessments.
• To provide a range of leisure pursuits within your competency to maximise customer expectations.
• To provide the highest standards of service to guests, ensuring all guests' needs and expectations are met.
• To ensure all equipment and materials are used in correct manner and any problems are reported immediately.
• To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
• To maintain the security of stock areas at all times, immediately reporting any breaches.
• To maintain the presentation of the Spa & Healthclub in accordance with Hastings standards.
• To comply with all health, safety and hygiene policies and procedures.
• To ensure that guest concerns, complaints or difficulties are dealt with courteously and efficiently, reporting them to the Manager on duty.
• To ensure all guest enquiries are handled efficiently and effectively.
• To assist with monitoring and maintenance of leisure plant, fixtures and facilities.
• Any other duties as required by management.

Required Criteria

• A right to work within the United Kingdom
• NVQ level 2 or equivalent in Fitness Instructing
• Exceptional communication skills
• Excellent ability to build rapport and develop relationships with clients
• Ability to work well under pressure and be a team player

Desired Criteria

• Educated to GCSE standard or the equivalent with grades A-C in English and Maths
• Previous experience in a high-quality fitness establishment

Skills Needed

• Establishing Rapport With Clients
• Managing Appointments
• Exceptional Customer Service Skills

Company Culture

At Hastings Hotels, we know that great hospitality starts with great people. We have been proud to operate as a business grounded in care, respect, and opportunity, where every team member is valued, supported, and celebrated for who they are and what they contribute. To support your employee journey and your skills development, we provide comprehensive on-the-job training and personalised career development programs, ensuring a fulfilling career with us. This commitment to diversity and inclusion has been recognised by the Equality Commission for Northern Ireland (ECNI), and we are proud to be recognised as one of Northern Ireland's top employers.

From physical and mental wellbeing to learning, inclusion, and personal growth, our people are at the heart of everything we do.

Company Benefits

• We offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development.
• Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Competitive salary, Preferential room rates, Family and friends rates, Discount on meals purchased, Discount on spa treatments or products, Free meals during shifts, Free parking or Discounted parking, Employee Assistance Scheme, Wellbeing Scheme, Employee Recognition Scheme, On the job learning, Access to Health & Wellbeing app, Long service awards, Staff celebration events, Company employee App.

Salary £23,478.00 per year

Skills: Establishing Rapport With Managing Appointments Exceptional Customer Serv

Benefits: Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Competitive salary, Preferential room rates.