Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together, we can do amazing things. We are seeking a reliable and enthusiastic person to become part of our Hotel Events Team at the exclusive Grand Central Hotel Under the inspiring leadership of our Events and Business Development Manager, Lyndsey Monaghan you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. The successful candidate will work 35 hours per week, 5 shifts out of 7, hours will typically be 9am-5pm but this can vary dependent on business needs. The rate of pay for this full-time position is £25,018 per annum. We offer a range of benefits including free staff meals, employee discounts, an excellent service charge shared across the team, 29 days holiday plus your birthday and opportunities for career progression and development. The company reserves the right to apply enhanced short-listing criteria. To find out more about Hastings Hotels and what our company offers please visit Hastings Hotels is an Equal Opportunities Employer. About The Role To assist with the smooth running of the Events department for the greatest enjoyment of the guests and maximum profit contribution to the hotel. A blended role of operational and officed based work. You will work closely with our Conference and Banqueting Manager to help manage and ensure the smooth running of all events. To ensure the efficient operation of selling conference & banqueting bookings and the delivery of Hastings service standards. To communicate to relevant Managers full details of business for the following week and all client requirements.To keep the Food and Beverage Teams updated on a daily basis of any last minute business and amendments to the weekly function sheet. To liaise with customers face-to-face, via email, telephone and through website enquiries. Contributing to achieving the overall departmental sales targets / budgets set by senior management via cold calling, warm calling, client site inspections, upselling & increasing revenue streams where applicable To promote and contribute to a harmonious working environment where all employees are treated with respect and dignity. To assist in creating reports for Business Development Meetings and have a sound knowledge of business on the books, current trends in conference and banqueting business sectors such as weddings, functions and conferences. To maintain effective communication and relationships with other hotel departments, suppliers and agencies to maintain an effective operation and ensure guest satisfaction. To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures. To seek and continuously develop knowledge relating to the industry sector and competitor activity, to provide input into future plans and activities, and so maintain and enhance market position. To ensure the hotel's compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation. Any other duties as required by management About You We would love you to have similar previous experience ideally gained within the hospitality/tourism sector. Required Criteria Right to Work in the United Kingdom Must have excellent communication, organisation and computer skills. Must have a professional appearance. Must have a degree or third level qualification Desired Criteria Degree or third level qualification in Hospitality or Events Management Skills Needed Supervision, Task Planning, Team Management, Hospitality, Exceptional Customer Service Skills About The Company For more than 60 years, we have built a reputation for placing quality at the heart of everything we do. Our properties boast exceptional interior design and are meticulously maintained, while we source local food and drink to provide our guests with an unparalleled dining experience. At Hastings Hotels, we understand that our guests remember the small details, such an open fire in the front hall, supremely comfortable beds, and fabulous breakfast. Thats why we place a great emphasis on recruitment, induction, and integrating our staff into their department, hotel, and the Group. We believe that the right behaviours and attitudes are more critical than every last qualification, and we can help you attain that. Were committed to working with you to help develop your career with us, and we promise to do everything we can to support you on that journey. Company Culture At Hastings Hotels, we know that great hospitality starts with great people. We have been proud to operate as a business grounded in care, respect, and opportunity, where every team member is valued, supported, and celebrated for who they are and what they contribute. To support your employee journey and your skills development, we provide comprehensive on-the-job training and personalised career development programs, ensuring a fulfilling career with us. This commitment to diversity and inclusion has been recognised by the Equality Commission for Northern Ireland (ECNI), and we are proud to be recognised as one of Northern Irelands top employers. From physical and mental wellbeing to learning, inclusion, and personal growth, our people are at the heart of everything we do. Company Benefits We offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development. Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Competitive salary, Preferential room rates, Family and friends rates, Discount on meals purchased , Discount on spa treatments or products, Free meals during shifts, Free parking or Discounted parking , Employee Assistance Scheme, Wellbeing Scheme, Employee Recognition Scheme, On the job learning, Access to Health & Wellbeing app, Long service awards, Staff celebration events, Company employee App Salary £25,018.00 per year Skills: Supervision Task Planning Team Management Hospitality Exceptional Customer Serv Benefits: Vacation, Paid time off Retirement plan and/or pension Employee development programs Employee discounts Competitive salary Preferential room rates TPBN1_NI
Events Co-ordinator in Newtownabbey employer: Hastings Hotels Group
Hastings Hotels is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where every team member is valued. Located in Northern Ireland, our luxury hotel group provides comprehensive training, competitive pay, and a range of benefits including free meals, generous holiday allowances, and opportunities for career progression, making it an ideal place for those seeking meaningful employment in hospitality.
