At a Glance
- Tasks: Join our Cellars & Stores Team and ensure smooth operations in a luxury hotel environment.
- Company: Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, employee discounts, 29 days holiday plus your birthday, and career progression.
- Other info: Comprehensive training provided and a commitment to diversity and inclusion.
- Why this job: Be part of a supportive team and develop your skills in the hospitality industry.
- Qualifications: Good communication skills and attention to detail; previous experience is a plus but not essential.
The predicted salary is between 12.75 - 12.75 £ per hour.
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things. We are seeking a reliable and enthusiastic person to become part of our talented Cellars & Stores Team at the exclusive Grand Central Hotel. Under the inspiring leadership of our Cellars & Stores Manager, Gabor Ferenczi, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality.
Hours vary, but typical shift patterns include 6am to 2pm, 7am to 3pm, 8am to 4pm, and 2pm to 10pm. The rate of pay for this casual position ranges from £10.95 to £12.75 per hour depending on age. We offer a range of benefits including free staff meals, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development.
About The Role:
- To be responsible for the effective running of cellars and stores, for the greatest enjoyment of the guests and maximum resource efficiency for the hotel.
- To receive and store incoming goods, ensuring all documentation is accurate and in accordance with company policies.
- To ensure that all goods leaving the storeroom, cellars or loading bay are supported by properly authorised requisitions.
- To ensure all stock is stored in the best possible conditions to reduce spoilage and damage, maintaining an effective stock rotation system to eliminate wastage, immediately reporting any problems.
- To empty bottle skips on a daily basis, maintaining a clean and tidy environment.
- To ensure staff enter and leave via staff entrance in the loading bay, and in conjunction with management to carry out spot checks of staff and their personal items in accordance with hotel policy.
- To maintain adequate security of loading bay area, being vigilant for pilferage of stock and hotel property, and carry out security surveillance patrols in accordance with company policies, immediately reporting any breaches of security.
- To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
- To comply with all health, safety, fire, hygiene and security policies and procedures.
- Any other duties as required by management.
Required Criteria:
- Good communication skills
- A clean and tidy appearance
- Must have excellent attention to detail
- Work well under pressure and be a team player
- A right to work within the United Kingdom
- Educated to GCSE Standard or the equivalent including English and Maths
Desired Criteria:
- Basic Food Hygiene certificate
Skills Needed:
- Customer Service
- Bar Service
- Supervisory Skills
Company Culture:
At Hastings Hotels, we know that great hospitality starts with great people. We have been proud to operate as a business grounded in care, respect, and opportunity, where every team member is valued, supported, and celebrated for who they are and what they contribute. To support your employee journey and your skills development, we provide comprehensive on-the-job training and personalised career development programs, ensuring a fulfilling career with us.
This commitment to diversity and inclusion has been recognised by the Equality Commission for Northern Ireland (ECNI), and we are proud to be recognised as one of Northern Ireland's top employers. From physical and mental wellbeing to learning, inclusion, and personal growth, our people are at the heart of everything we do.
Company Benefits:
- Free staff meals
- Cash and credit card tips
- Employee discounts
- 29 days holiday plus your birthday
- Opportunities for career progression and development
- Vacation
- Paid time off
- Retirement plan and/or pension
- Employee development programs
- Competitive salary
- Preferential room rates
- Discount on meals purchased
- Discount on spa treatments or products
- Free meals during shifts
- Free parking or discounted parking
- Employee Assistance Scheme
- Wellbeing Scheme
- Employee Recognition Scheme
- On the job learning
- Access to Health & Wellbeing app
- Long service awards
- Staff celebration events
- Company employee App
Back of House Steward in Lisburn employer: Hastings Hotels Group
Hastings Hotels is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where every team member is valued. Located in Northern Ireland, our luxury hotel group provides comprehensive training, competitive pay, and a range of benefits including free meals, generous holiday allowances, and opportunities for career progression, making it an ideal place for those seeking meaningful employment in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Back of House Steward in Lisburn
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hastings Hotels Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hastings Hotels Group
Don't be shy about reaching out to Hastings Hotels Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Back of House Steward in Lisburn
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hastings Hotels Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hastings Hotels Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
