At a Glance
- Tasks: Join our housekeeping team to ensure a pristine environment for our guests at Ballygally Castle Hotel.
- Company: Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, employee discounts, and 29 days holiday plus your birthday.
- Other info: Opportunities for career progression and a supportive work culture await you.
- Why this job: Be part of a friendly team and develop your skills in a vibrant hospitality setting.
- Qualifications: Good communication skills and attention to detail; previous cleaning experience is a plus.
The predicted salary is between 12.75 - 12.75 £ per hour.
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things. We are seeking a reliable and enthusiastic person to become part of our housekeeping team at the beautiful Ballygally Castle Hotel. Under the leadership of our Executive Head Housekeeper, you will have the opportunity to work with our friendly team, develop your skills, and enjoy the variety offered by a role in hospitality.
This is a casual position offering a rate of £9.55 to £12.75 per hour depending on your age. We offer a range of benefits including free staff meals, employee discounts and opportunities for career progression and development.
About The Role
- To ensure that all housekeeping areas within the hotel are cleaned and presented to the Hastings Standard for the greatest enjoyment of our guests.
- To clean and service bedrooms, bathrooms, corridors, and public areas of the hotel.
- Typical tasks include vacuuming, mopping, cleaning toilets, stripping and making beds.
- To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.
- To always maintain the security of bedrooms and stock, immediately reporting any breaches and dealing with lost property in accordance with company procedures.
- To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
- To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
- Greeting guests and responding to their queries.
- To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.
- To comply with all health, safety and hygiene policies and procedures.
- Any other duties as required by management.
Required Criteria
- Right to Work in the United Kingdom
- Good communication skills
- Excellent attention to detail
- A professional appearance
Desired Criteria
- Previous cleaning experience
Skills Needed
- Exceptional Customer Service Skills
- Cleaning Skills
- General Housekeeping Skills
Company Culture
Our guests remember the small details. The open fire in the lounge. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our people. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey...
Company Benefits
- Free staff meals
- Cash and credit card tips
- Employee discounts
- 29 days holiday plus your birthday
- Opportunities for career progression and development
- Vacation
- Paid time off
- Retirement plan and/or pension
- Employee development programs
- Competitive salary
- Preferential room rates
- Family and friends rates
- Discount on meals purchased
- Discount on spa treatments or products
- Free meals during shifts
- Free parking or Discounted parking
- Employee Assistance Scheme
- Wellbeing Scheme
- Employee Recognition Scheme
- On the job learning
- Access to Health
Housekeeping Attendant TLNT1_NI in Larne employer: Hastings Hotels Group
Hastings Hotels is a family-owned luxury hotel group in Northern Ireland that prioritises its people, fostering a supportive and collaborative work environment. As a Housekeeping Attendant at the stunning Ballygally Castle Hotel, you will enjoy competitive pay, free staff meals, and numerous opportunities for career progression while being part of a team that values quality service and personal development. With a commitment to employee well-being and recognition, Hastings Hotels offers a unique and rewarding workplace for those looking to grow in the hospitality industry.
