Fitness Instructor / PT

Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together, we can do amazing things. We are seeking a reliable and enthusiastic person to become part of our exclusive Healthclub Team at the 5-star Spa at Culloden. Under the leadership of our Spa & Healthclub Manager, you will have the opportunity to work with our friendly team, develop your skills, and enjoy the variety offered by a role in hospitality. We want to invest in your skills and offer an extensive range of learning and development opportunities. The successful candidate can expect to work 28 hours per week (exculding breaks), four days out of seven including weekends, and have a flexible approach to deliver the variety of classes available to our hotel guests and Healthclub Members. The salary for this part-time position is £18,872, which is pro rata the full-time salary. We offer a range of benefits including free staff meals, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development. For further details about our employee benefits click here. The company reserves the right to apply enhanced short-listing criteria. To find out more about Hastings Hotels and what our company offers please visit Hastings Hotels is an equal opportunities employer. About The Role To be responsible for delivering fitness instruction and guidance for the greatest enjoyment of guests and maximum profit contribution to the hotel. To conduct various exercise classes and fitness assessments. To provide a range of leisure pursuits within your competancy to maximise customer expectations. To provide the highest standards of service to guests, ensuring all guests needs and expectations are met. To ensure all equipment and materials are used in correct manner and any problems are reported immediately. To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity. To maintain the security of stock areas at all times, immediately reporting any breaches. To maintain the presentation of the Spa & Healthclub in accordance with Hastings standards. To comply with all health, safety and hygiene policies and procedures. To ensure that guest concerns, complaints or difficulties are dealt with courteously and efficiently, reporting them to the Manager on duty. To ensure all guest enquires are handled efficiently and effectively. To assist with monitoring and maintenance of leisure plant, fixtures and facilities. Any other duties as required by management. Required Criteria A right to work within the United Kingdom NVQ level 2 or equivalent in Fitness Instructing Exceptional communication skills Excellent ability to build rapport and develop relationships with clients Work well under pressure and be a team player Desired Criteria Educated to GCSE standard or the equivalent with grades A-C in English and Maths Previous experience in a high-quality fitness establishment Skills Needed Establishing Rapport With Clients, Managing Appointments, Exceptional Customer Service Skills About The Company For more than 60 years, we have built a reputation for placing quality at the heart of everything we do. Our properties boast exceptional interior design and are meticulously maintained, while we source local food and drink to provide our guests with an unparalleled dining experience. At Hastings Hotels, we understand that our guests remember the small details, such an open fire in the front hall, supremely comfortable beds, and fabulous breakfast. Thats why we place a great emphasis on recruitment, induction, and integrating our staff into their department, hotel, and the Group. We believe that the right behaviours and attitudes are more critical than every last qualification, and we can help you attain that. Were committed to working with you to help develop your career with us, and we promise to do everything we can to support you on that journey. Company Culture At Hastings Hotels, we know that great hospitality starts with great people. We have been proud to operate as a business grounded in care, respect, and opportunity, where every team member is valued, supported, and celebrated for who they are and what they contribute. To support your employee journey and your skills development, we provide comprehensive on-the-job training and personalised career development programs, ensuring a fulfilling career with us. This commitment to diversity and inclusion has been recognised by the Equality Commission for Northern Ireland (ECNI), and we are proud to be recognised as one of Northern Irelands top employers. From physical and mental wellbeing to learning, inclusion, and personal growth, our people are at the heart of everything we do. Company Benefits We offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development. Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Competitive salary, Preferential room rates, Family and friends rates, Discount on meals purchased , Discount on spa treatments or products, Free meals during shifts, Free parking or Discounted parking , Employee Assistance Scheme, Wellbeing Scheme, Employee Recognition Scheme, On the job learning, Access to Health & Wellbeing app, Long service awards, Staff celebration events, Company employee App Salary £18,782.00 per year Skills: Establishing Rapport With Managing Appointments Exceptional Customer Serv Benefits: Vacation, Paid time off Retirement plan and/or pension Employee development programs Employee discounts Competitive salary Preferential room rates ADZN1_NI41bf1e1f-b16b-4260-a40a-17c77a06fd15