At a Glance
- Tasks: Serve food and beverages while ensuring guests have an amazing experience.
- Company: Join Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, tips, discounts, and career progression opportunities.
- Other info: Full training provided; previous experience is a plus but not required.
- Why this job: Be part of a friendly team and develop your skills in hospitality.
- Qualifications: Good English, communication skills, and a professional appearance are essential.
The predicted salary is between 12.75 - 12.75 £ per hour.
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.
We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.
We are seeking a reliable and enthusiastic person to become part of our Food & Beverage Team.
Under the inspiring leadership of our General Manager, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality.
Find out more about why our people love working for Hastings Hotels here.
Hours vary to cover breakfast, lunch, dinner and evening functions.
We offer a range of benefits including free staff meals, employee discounts, cash and credit card tips, and opportunities for career progression and development.
The company reserves the right to apply enhanced short-listing criteria.
To find out more about Hastings Hotels and what our company offers please visit https://www. hastingshotels. com/careers. html
Hastings Hotels is an Equal Opportunities Employer.
About The Role
To be responsible for serving food & beverages for the greatest enjoyment of our guests.
To maintain the cleanliness and presentation of the service areas according to Hastings Standards.
- To serve food and beverages to guests ensuring the highest standard of service and that all guest needs and expectations are met.
Typical tasks include, clearing and setting tables, taking orders, serving food and beverages and taking payments.
- To ensure all cash, charges, floats and till procedures are carried out correctly
- Greeting guests and responding to their queries
- To ensure all equipment and materials are used in the correct manner and any problems are reported immediately
- To always maintain the security of stock areas, immediately reporting any breaches.
- To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
- To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.
- To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
- To comply with all health, safety and hygiene policies and procedures.
- Any other duties as required by management.
About You
We would love you to have some similar previous experience, but this is not essential as our Food and Beverage Team will provide you with full training.
- Required Criteria
- Good Command of English Language
- Right to Work in the United Kingdom
- Must have excellent communication and basic numeracy skills
- Must have a professional appearance
- Desired Criteria
- Previous experience serving food and beverages
Skills Needed
Exceptional Customer Service Skills
About The Company
The Hastings collection comprises six luxurious hotels of character and distinction, each set in key locations across Belfast, Derry~Londonderry, Co.
Down, and the Antrim Coast.
The world-famous Europa Hotel, the four-star Stormont Hotel, and Northern Ireland’s largest, the five-star Grand Central Hotel - all situated in Belfast.
On the hills overlooking Belfast Lough, you will find the idyllic Culloden Estate & Spa.
The Group also owns the four-star Everglades Hotel in Derry~Londonderry – Northern Ireland’s second city, and the historic Ballygally Castle set on the stunning Antrim coast.
Our six fabulous properties offer guests an impressive choice of venues, from city centre hotels with easy access to all major air, sea, and road links, to those that are located amidst breathtaking scenery...
Company Culture
But it’s not just about the products; it’s our people who bring the Hastings experience to life.
With personalities, attention to detail, and a desire to grow, our staff are at the core of what makes us stand out in a crowded market place.
That’s why we place a great emphasis on recruitment, induction, and integrating our staff into their department, hotel, and the Group.
We believe that the right behaviours and attitudes are more critical than every last qualification - we can help you achieve those.
We’re committed to working with you to help develop your career with us, and we promise to do everything we can to support you on that journey.
At Hastings Hotels, we know that great hospitality starts with great people and we have been proud to operate as a business grounded in care, respect, and opportunity, where every team member is valued, supported, and celebrated for who they are and what they contribute.
Company Benefits
We offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, generous holiday allowance, and opportunities for career progression and development.
- Vacation
- Paid time off
- Employee development programs
- Employee discounts
- Preferential room rates
- Family and friends rates
- Discount on meals purchased
- Discount on spa treatments or products
- Free meals during shifts
- Free parking or Discounted parking
- Employee Assistance Scheme
- Wellbeing Scheme
- Social Opportunities
- Employee Recognition Scheme
- On the job learning
- Progression opportunities
- Access to Health & Wellbeing app
- Long service awards
- Staff celebration events
- Salary
- #J-18808-Ljbffr
Locations
Food & Beverage Assistant in Derry, Londonderry employer: Hastings Hotels Group
Hastings Hotels is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where every team member is valued. Located in Northern Ireland, our luxury hotel group provides comprehensive training, competitive pay, and a range of benefits including free meals, generous holiday allowances, and opportunities for career progression, making it an ideal place for those seeking meaningful employment in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant in Derry, Londonderry
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hastings Hotels Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hastings Hotels Group
Don't be shy about reaching out to Hastings Hotels Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Assistant in Derry, Londonderry
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hastings Hotels Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hastings Hotels Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
