At a Glance
- Tasks: Ensure guest safety and security while providing excellent service in a luxury hotel environment.
- Company: Join Hastings Hotels, a family-owned luxury hotel group with a focus on people.
- Benefits: Enjoy free meals, employee discounts, generous holiday allowance, and career progression opportunities.
- Other info: Dynamic work environment with a strong emphasis on personal development and teamwork.
- Why this job: Be part of a friendly team and make a real impact on guest experiences.
- Qualifications: Previous security experience, excellent communication skills, and a valid SIA Licence required.
The predicted salary is between 14560 - 14560 £ per year.
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things. We are seeking a reliable and enthusiastic person to become part of our Concierge Team at the exclusive Grand Central Hotel. Under the inspiring leadership of our Head Concierge, Ciaran Plummer, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality.
The successful candidate will be rostered to work set shifts covering Monday, Tuesday, Wednesday, Thursday and Sunday from 7pm - 12am. The salary for this part time 20hr position is £14,560 per annum. We offer a range of benefits including free staff meals, employee discounts, 29 days holiday plus your birthday and opportunities for career progression and development.
About The Role
- To be responsible for providing a professional security service for the greatest enjoyment of the guests and the maximum profit contribution to the hotel.
- To welcome guests to the hotel, directing and assisting them as required.
- Assist guests with security related queries, and provide a visible reassuring presence in the hotel.
- Work closely with reception, housekeeping and management, in relation to hotel security.
- Respond promptly to security incidents, disturbances, and emergency situations, following hotel procedures.
- To assist Concierge in handling, storing and delivering guest luggage to the appropriate destination.
- Monitor hotel premises through regular patrols.
- To assist guests with any reasonable request for hotel services.
- Record and report all incidents and any suspicious activity accurately and promptly.
- To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
- To maintain the security of guest property and storage areas at all times, immediately reporting any breaches.
- To comply with all health, safety and hygiene policies and procedures.
- To ensure that guest concerns, complaints and difficulties are dealt with courteously and efficiently, reporting them to the Head Concierge/Duty Manager.
- Any other duties as required by management.
About You
We are seeking a professional, reliable and customer focused security officer, to join our Concierge team. You will ensure the safety and security of guests, staff and property, while delivering excellent guest service.
Required Criteria
- A right to work in the United Kingdom
- Previous experience in security
- Excellent communication skills
- Excellent observational skills
- Work well under pressure and be a team player
- Educated to GCSE standard or the equivalent in English and Maths
- Valid SIA Licence
Desired Criteria
- Previous hospitality experience
Skills Needed
- Teamwork
Company Benefits
- Free staff meals
- Cash and credit card tips
- Employee discounts
- Generous holiday allowance
- Opportunities for career progression and development
- Vacation
- Paid time off
- Employee development programs
- Preferential room rates
- Family and friends rates
- Discount on meals purchased
- Discount on spa treatments or products
- Free meals during shifts
- Free parking or Discounted parking
- Employee Assistance Scheme
- Wellbeing Scheme
- Social Opportunities
- Employee Recognition Scheme
- On the job learning
- Progression opportunities
- Access to Health & Wellbeing app
- Long service awards
- Staff celebration events
Salary: £14,560.00 per year
Security Officer in Belfast employer: Hastings Hotels Group
Hastings Hotels is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where every team member is valued. Located in Northern Ireland, our luxury hotel group provides comprehensive training, competitive pay, and a range of benefits including free meals, generous holiday allowances, and opportunities for career progression, making it an ideal place for those seeking meaningful employment in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer in Belfast
✨Get Involved in Local Security Communities
Join online forums and local meetups related to security services. Engaging in discussions, sharing insights, and networking with professionals can really up your chances of landing a part-time role with companies like Hastings Hotels Group. Look out for local events or workshops that can provide valuable connections!
✨Showcase Your Skills Publicly
Consider volunteering for local events where security services are needed. This not only gives you hands-on experience but also provides a platform to demonstrate your skills to potential employers, including Hastings Hotels Group. Make sure to document your experiences and share them on social media or community pages!
✨Leverage Your Network
Tap into your personal network to let people know you’re on the lookout for part-time opportunities in security services. You’d be surprised how many people might have connections or know someone hiring! Regularly check in with friends or former colleagues working in the field.
✨Apply Directly Through Us
Don’t forget to check our website for part-time openings with Hastings Hotels Group! Applying directly gives you a better chance of being noticed, and it’s a great way to express your interest in the specific roles they have available in security services.
We think you need these skills to ace Security Officer in Belfast
Some tips for your application 🫡
Show Off Your Certifications:In the security services field, having relevant certifications can set you apart from the crowd. If you’ve got certifications like SIA, make sure you include them upfront in your CV. This shows you’re serious and knowledgeable about the industry!
Highlight Your Experience:Whether it’s previous roles in security, surveillance, or even customer service, showcasing relevant experience is key. Make sure to mention specific duties you’ve performed that relate to the job at Hastings Hotels Group. This demonstrates that you know what the role entails and you're ready to jump in.
Tailor Your Cover Letter:For a part-time role like this, it's a good idea to express your motivation for wanting to work at Hastings Hotels Group specifically. Mention how your availability aligns with their needs and what you’re hoping to learn. We love seeing enthusiasm and a willingness to grow!
Add Availability and Flexibility:For part-time positions, your availability can be a deciding factor. In your CV or cover letter, don’t forget to outline when you can work, and if you're open to various shifts. This flexibility can be a big plus for Hastings Hotels Group, showing you’re ready to contribute wherever needed.
How to prepare for a job interview at Hastings Hotels Group
✨Know Your Security Protocols
Familiarise yourself with common security protocols and procedures. Be ready to discuss your understanding of risk assessment, emergency response tactics, and how you would handle specific scenarios. It’s worth brushing up on the latest trends in the security industry too, so you can talk about where you see the field heading.
✨Showcase Relevant Experience
Even if it's part-time, highlight any previous experience in security or related roles. If you’ve done anything from bouncer work to volunteering at events, prepare to share how those experiences have equipped you with the skills required for this role at Hastings Hotels Group.
✨Demonstrate Communication Skills
In security services, clear communication is key. Be prepared to answer questions about how you would interact with the public and work as part of a team. Think of examples where you’ve effectively communicated during tense situations and how that helped resolve issues.
✨Flexible Availability Matters
As this is a part-time role, be clear about your availability. Employers often need flexibility for shifts, especially during peak hours or events. Be upfront about when you can work, and show your willingness to adapt to meet the team's needs.
