Housekeeping Attendant TLNT1_NI in Belfast

Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things. We are seeking a reliable and enthusiastic person to become part of our housekeeping team at the exclusive Grand Central Hotel. Under the inspiring leadership of our Executive Head Housekeeper, Lisa Surgenor, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality.

Hours vary, but typical shift patterns include 7am to 3pm, 8am to 4pm - with later hours at the weekend. We offer a range of benefits including free staff meals, employee discounts, 29 days holiday plus your birthday and opportunities for career progression and development.

About The Role

• To ensure that all areas of the Housekeeping function are cleaned and maintained for the greatest enjoyment of the guests and maximum resource efficiency for the hotel.
• To clean and service bedrooms, bathrooms, corridors, and public areas of the hotel. Typical tasks include vacuuming, mopping, cleaning toilets, stripping and making beds.
• To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.
• To always maintain the security of bedrooms and stock, immediately reporting any breaches and dealing with lost property in accordance with company procedures.
• To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
• To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
• Greeting guests and responding to their queries.
• To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.
• To comply with all health, safety and hygiene policies and procedures.
• Any other duties as required by management.

About You

We would love you to have some similar previous experience, but this is not essential as our Housekeeping Team will provide you with full training.

• Right to Work in the United Kingdom
• Good Command of English Language
• Must have good communication skills and a clean and tidy appearance.
• Must be educated to GCSE standard or the equivalent with grades A-C in English and Maths.

Desired Criteria

• Previous cleaning experience

Skills Needed

• Exceptional Customer Service Skills
• Cleaning Skills
• General Housekeeping Skills
• Public Area Cleaning Skills
• Bedroom Cleaning Skills

About The Company

Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, a stand-alone gastro-pub, and a luxury spa. For over 50 years this family owned business has successfully established its identity in the market because we place quality and service at the heart of everything we do.

Company Culture

Our guests remember the small details. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey...

Company Benefits

• Free staff meals
• Cash and credit card tips
• Employee discounts
• 29 days holiday plus your birthday
• Opportunities for career progression and development
• Vacation
• Paid time off
• Retirement plan and/or pension
• Employee development programs
• Competitive salary
• Preferential room rates
• Family and friends rates
• Discount on meals purchased
• Discount on spa treatments or products
• Free meals during shifts
• Free parking or Discounted parking
• Employee Assistance Scheme
• Wellbeing Scheme
• Employee Recognition Scheme
• On the job learning
• Access to Health