At a Glance
- Tasks: Serve drinks and snacks, maintain cleanliness, and ensure guest satisfaction.
- Company: Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Free meals, tips, discounts, 29 days holiday plus your birthday, and career progression.
- Other info: Dynamic work environment with a focus on personal development and teamwork.
- Why this job: Join a vibrant team and create exceptional experiences for guests in a contemporary bar.
- Qualifications: Previous bar experience preferred but not essential; training provided.
The predicted salary is between 20000 - 25000 £ per year.
Hastings Hotels is a family owned luxury hotel group based in Northern Ireland. We believe it's our people who create the exceptional experiences we offer our guests. The Halt is our newest concept bar located in the former Europa Bus Station right in the heart of Belfast City Centre. Whether it's grabbing a coffee on the commute or catching up with friends over pints, cocktails, and casual bites, The Halt is a vibrant, contemporary space with great atmosphere and great people. We are now on the lookout for a passionate and reliable team to bring this new concept to life.
About The Role
- To be responsible for the presentation of the bar and the service of beverages and snacks for greatest enjoyment of our guests.
- To maintain the cleanliness of the service areas according to Hastings Standards.
- To serve food and beverages to guests ensuring the highest standard of service and that all guest needs and expectations are met.
- Typical tasks include, bar stocks, preparing and serving beverages, taking orders and payments.
- Greeting guests and responding to their queries.
- To ensure all cash, charges, floats and till procedures are carried out correctly.
- To use equipment and bar pumps efficiently, to maintain proper measures and ensure minimum wastage.
- To always maintain the security of stock areas, immediately reporting any breaches.
- To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
- To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.
- To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
- To comply with all health, safety and hygiene policies and procedures.
- Any other duties as required by management.
About You
- We would love you to have some similar previous experience, but this is not essential as our Food and Beverage Managers will provide you with full training.
Required Criteria
- Must have previous bar experience gained in a quality hotel/bar.
- Must have a professional appearance.
- Must have excellent communication and basic numeracy skills.
- Good Command of English Language.
- Right to Work in the United Kingdom.
- Must be educated to GCSE level of the equivalent with grades A-C in English and Maths.
Skills Needed
- Customer Service
- Hospitality
- Bar Skills
- Bar Service
Company Culture
Our guests remember the small details. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey...
Company Benefits
- Free staff meals
- Cash and credit card tips
- Employee discounts
- 29 days holiday plus your birthday
- Opportunities for career progression and development
- Vacation
- Paid time off
- Retirement plan and/or pension
- Employee development programs
- Competitive salary
- Preferential room rates
- Family and friends rates
- Discount on meals purchased
- Discount on spa treatments or products
- Free meals during shifts
- Free parking or Discounted parking
- Employee Assistance Scheme
- Wellbeing Scheme
- Employee Recognition Scheme
- On the job learning
- Access to Health
Bar Tender TLNT1_NI in Belfast employer: Hastings Hotels Group
Hastings Hotels is a family-owned luxury hotel group in Northern Ireland, dedicated to creating exceptional guest experiences through our passionate team. Working at The Halt, our vibrant new bar in Belfast City Centre, offers a supportive work culture with comprehensive training, competitive benefits, and ample opportunities for career growth. Join us to be part of a company that values quality, service, and the personal development of its employees.
