At a Glance
- Tasks: Serve drinks and snacks, maintain bar cleanliness, and ensure guest satisfaction.
- Company: Join Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, tips, 29 days holiday, and career progression opportunities.
- Other info: Dynamic workplace with a focus on quality service and personal development.
- Why this job: Be part of a friendly team and develop your hospitality skills in a vibrant environment.
- Qualifications: Previous bar experience preferred but not essential; training provided.
The predicted salary is between 25522 - 26400 £ per year.
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things. We are seeking a reliable and enthusiastic person to become part of our Food & Beverage Team at the exclusive Everglades Hotel.
Under the inspiring leadership of our General Manager, Sam Denning, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. The successful candidate can expect to work 35 hours per week (excluding breaks), five shifts out of seven including weekends. Hours vary and will include late finishes. The salary for this full-time position is £24,570.00 per annum.
We offer a range of benefits including free staff meals, employee discounts, cash and credit card tips, 29 days holiday plus your birthday and opportunities for career progression and development.
About The Role
- To be responsible for the presentation of the bar and the service of beverages and snacks for greatest enjoyment of our guests.
- To maintain the cleanliness of the service areas according to Hastings Standards.
- To serve food and beverages to guests ensuring the highest standard of service and that all guest needs and expectations are met.
- Typical tasks include bar stocks, preparing and serving beverages, taking orders and payments.
- Greeting guests and responding to their queries.
- To ensure all cash, charges, floats and till procedures are carried out correctly.
- To use equipment and bar pumps efficiently, to maintain proper measures and ensure minimum wastage.
- To always maintain the security of stock areas, immediately reporting any breaches.
- To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
- To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.
- To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
- To comply with all health, safety and hygiene policies and procedures.
- Any other duties as required by management.
About You
We would love you to have some similar previous experience, but this is not essential as our Food and Beverage Managers will provide you with full training.
Required Criteria
- Must have previous bar experience gained in a quality hotel/bar.
- Must have a professional appearance.
- Must have excellent communication and basic numeracy skills.
- Good command of English language.
- Right to work in the United Kingdom.
- Must be educated to GCSE level or the equivalent with grades A-C in English and Maths.
Skills Needed
- Customer Service
- Hospitality
- Bar Skills
- Bar Service
Company Culture
Our guests remember the small details. The open fire in the lounge. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our people. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that.
We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey...
Company Benefits
- Free staff meals
- Cash and credit card tips
- Employee discounts
- 29 days holiday plus your birthday
- Opportunities for career progression and development
- Vacation
- Paid time off
- Retirement plan and/or pension
- Employee development programs
- Competitive salary
- Preferential room rates
- Discount on meals purchased
- Discount on spa treatments or products
- Free meals during shifts
- Free parking or discounted parking
- Employee Assistance Scheme
- Wellbeing Scheme
- Employee Recognition Scheme
- On the job learning
- Access to Health & Wellbeing app
- Long service awards
- Staff celebration events
- Company employee App
Bar Tender employer: Hastings Hotels Group
Hastings Hotels is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where teamwork and respect are at the forefront. As a Night Porter at the prestigious Grand Central Hotel, you will enjoy competitive benefits such as free meals, employee discounts, and 29 days of holiday plus your birthday, all while working in a vibrant environment that fosters personal and professional growth. Join us to be part of a family-owned luxury hotel group that values its people and provides opportunities for meaningful career progression in the heart of Northern Ireland.
