Food & Beverage Assistant
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.
We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together, we can do amazing things.
We are seeking a reliable and enthusiastic person to support our Lough Bar Team at the exclusive Culloden Estate & Spa.
Under the leadership of our Beverage Manager, you will have the opportunity to work with our friendly team, develop your skills, and enjoy the variety offered by a role in hospitality. This casual position offers an hourly rate of £9.55 to £12.75 per hour depending on your age. Typical shifts could include 10am to 6pm, 12pm to 8pm, or 3pm to 11pm, with later hours at the weekend.
We offer a range of benefits including free staff meals, employee discounts, cash and credit cards tips, and opportunities for career progression and development.
Hastings Hotels is an equal opportunities employer.
We reserve the right to apply enhanced shortlisting criteria.
About the role
To be responsible for the presentation of the bar and the service of beverages and snacks for greatest enjoyment of our guests.
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To maintain the cleanliness of service areas according to Hastings Standards.
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To serve food and beverages to guests ensuring the highest standard of service and that all guest needs and expectations are met. Typical tasks include, bar stocks, preparing and serving beverages, taking orders and payments.
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Greeting guests and responding to their queries.
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To ensure all cash, charges, floats and till procedures are carried out correctly.
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To use equipment and bar pumps efficiently, to maintain proper measures and ensure minimum wastage.
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To always maintain the security of stock areas, immediately reporting any breaches.
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To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
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To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.
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To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
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To comply with all health, safety and hygiene policies and procedures.
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Any other duties as required by management.
About the company
Welcome to Hastings Hotels, a family owned business that owns and operates six hotels in Northern Ireland, offering a range of accommodation including 893 bedrooms, 21 quality apartments, 1 luxury lodge, a stand alone restaurant, and a luxurious spa. Each of our outlets has a unique personality and market positioning, catering to diverse needs, from city centre buzz to serene seaside escape.
Required Criteria
- Right to Work in the United Kingdom
- Ability to deliver an exceptional standard of customer service
- A professional appearance
- A high level of attention to detail
- Excellent communication skills
Desired Criteria
- Previous experience in a hotel
Skills you'll need
- Operating Till Skills
- Bar Service
- Food Service Skills
- Exceptional Customer Service Skills
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Food & Beverage Assistant in Bangor employer: Hastings Hotels Group
Hastings Hotels is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where every team member is valued. Located in Northern Ireland, our luxury hotel group provides comprehensive training, competitive pay, and a range of benefits including free meals, generous holiday allowances, and opportunities for career progression, making it an ideal place for those seeking meaningful employment in hospitality.
