At a Glance
- Tasks: Lead the Events Team at a stunning 17th-century castle and create unforgettable experiences.
- Company: Join Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, employee discounts, 29 days holiday plus your birthday, and career progression.
- Other info: Flexible working hours with opportunities for personal and professional development.
- Why this job: Be part of a dynamic team in a unique setting, making a real impact on events.
- Qualifications: Previous sales/events experience and excellent communication skills are essential.
The predicted salary is between 31000 - 31000 £ per year.
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things. We are seeking a reliable and enthusiastic person to lead the Events Team at the exclusive Ballygally Castle. Perched on the tip of the iconic Causeway Coastal Route, Ballygally Castle is a breathtaking 17th-century castle overlooking the golden sands of Ballygally Bay, with uninterrupted views across the Irish Sea. Set in an area rich in history, natural beauty, and coastal charm, it provides a truly unique and inspiring setting for unforgettable events.
The successful candidate can expect to work mainly office hours, Monday to Friday (35 hours per week excluding breaks), with a degree of flexibility for weekend work depending on the needs of the business, and to support the variety of events and functions offered to our guests. The salary for this full-time position is up to £31,000 per annum, depending on experience. We offer a range of benefits including free staff meals, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development.
About The Role
- To assist with the management of the Events department for the greatest enjoyment of the guests and maximum profit contribution to the hotel.
- To take responsibility for the effective leadership of the Events employees in the absence of the Events Manager, to ensure the efficient operation of selling conference & banqueting bookings and the delivery of Hastings service standards.
- To communicate to relevant Managers full details of business for the following week and all client requirements.
- To keep the Food and Beverage Teams updated on a daily basis of any last minute business and amendments to the weekly function sheet.
- To liaise with customers face-to-face, via email, telephone and through website enquiries.
- Contributing to achieving the overall departmental sales targets / budgets set by senior management via cold calling, warm calling, client site inspections, upselling & increasing revenue streams where applicable.
- To promote and contribute to a harmonious working environment where all employees are treated with respect and dignity.
- To create reports for Business Development Meetings and have a sound knowledge of business on the books, current trends in conference and banqueting business sectors such as weddings, functions and conferences.
- To ensure quality standards and procedures are fully understood, implemented and regularly reviewed, and that formal and informal feedback is used to ensure continual improvement.
- To ensure all Events employees receive appropriate training, coaching and development to provide effective and efficient service in line with Hastings standards.
- To maintain effective communication and relationships with other hotel departments, suppliers and agencies to maintain an effective operation and ensure guest satisfaction.
- To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures.
- To seek and continuously develop knowledge relating to the industry sector and competitor activity, to provide input into future plans and activities, and so maintain and enhance market position.
- To ensure the hotel's compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation.
- Any other duties as required by management.
About You
- We would love you to have similar previous experience ideally gained within the hospitality/tourism sector.
- Right to Work in the United Kingdom.
- Good Command of English Language.
- Previous sales/events experience.
- Excellent communication, numeracy and IT skills.
- Excellent customer care experience.
- Exceptional attention to detail.
- Ability to work under pressure and to deadlines and be a team player.
Desired Criteria
- Previous sales/management experience in Hospitality.
Skills Needed
- Supervision, Team Management, Hospitality.
Company Benefits
- We offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development.
- Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Competitive salary, Preferential room rates, Family and friends rates, Discount on meals purchased, Discount on spa treatments or products, Free meals during shifts, Free parking or Discounted parking, Employee Assistance Scheme, Wellbeing Scheme, Employee Recognition Scheme, On the job learning, Access to Health & Wellbeing app, Long service awards, Staff celebration events, Company employee App.
Sales & Events Manager employer: Hastings Hotels Group Limited
Hastings Hotels is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where teamwork and respect are paramount. As a Sales & Events Manager at the stunning Ballygally Castle, you will enjoy a competitive salary, generous benefits including 29 days holiday plus your birthday, and ample opportunities for career progression in a unique and inspiring environment along the picturesque Causeway Coastal Route.
Contact Details:
Hastings Hotels Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Events Manager
✨Tip Number 1
Network like a pro! Attend industry events, connect with people on LinkedIn, and don’t be shy about reaching out to former colleagues. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Hastings Hotels and understanding their values. Show them you’re not just another candidate; you’re genuinely excited about what they do and how you can contribute to their team.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with the role of Sales & Events Manager. Keep it concise but impactful – you want to leave a lasting impression!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position and keeping you top of mind for the hiring team.
We think you need these skills to ace Sales & Events Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Sales & Events Manager role. Highlight any previous hospitality or events management experience, and don’t forget to showcase your communication and customer care skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about working with Hastings Hotels and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Your Attention to Detail:In the hospitality industry, attention to detail is key. Make sure your application is free from typos and errors. A polished application shows us you care about quality, just like we do at Hastings Hotels.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role promptly!
How to prepare for a job interview at Hastings Hotels Group Limited
✨Know Your Venue
Familiarise yourself with Ballygally Castle and its unique offerings. Understand its history, the types of events it hosts, and what makes it special. This knowledge will help you connect with the interviewers and demonstrate your genuine interest in the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales and events experience in detail. Be ready to share specific examples of how you've successfully managed events or increased revenue in past roles. Highlight your ability to upsell and meet sales targets, as this is crucial for the position.
✨Emphasise Team Leadership
As a potential leader of the Events Team, it's important to convey your leadership style. Share experiences where you've motivated a team, resolved conflicts, or improved team dynamics. Show that you value collaboration and can create a positive working environment.
✨Prepare Questions
Have thoughtful questions ready for your interviewers. Ask about the company culture, opportunities for professional development, or how success is measured in the Events department. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
