Restaurant Manager

Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It\’s our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things. Are you a motivated, proactive person who cares deeply about creating exceptional experiences for your guests? Do you take personal pride in delivering 5 star, luxury service? If so, we would welcome you to apply for the position of Restaurant Manager at the exclusive Grand Central Hotel Under the leadership of our General Manager , Jake McHugh ,you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. We want to help you to develop your skills and offer an extensive range of learning and development opportunities. The successful candidate can expect to work 45 hours per week (excluding breaks), five shifts out seven including weekends. Hours vary to cover breakfast, lunch, dinner and evening functions. The salary for this full-time position is £34,250. We offer a range of benefits including free staff meals, employee discounts, cash and credit card tips, an excellent service charge shared across the team, 29 days holiday plus your birthday and opportunities for career progression and development. To find out more about our benefits click here. The company reserves the right to apply enhanced short-listing criteria. To find out more about Hastings Hotels and what our company offers please visit Hastings Hotels is an Equal Opportunities Employer. About The Role To assist with the management of the Restaurant for the greatest enjoyment of the guests and maximum profit contribution to the hotel. 1.To manage and motivate employees through effective communication, training and development, in accordance with company policies and relevant employment legislation, ensuring HR procedures are followed. 2.To promote and contribute to a harmonious working environment where all employees are treated with respect and dignity. 3.To determine and agree annual budgets, putting in place appropriate mechanisms to effectively manage costs and all factors relating to the financial performance of the restaurant function, ensuring appropriate plans are created, agreed, communicated, implemented and reviewed. 4.To ensure Hastings quality standards and procedures are fully understood, implemented and regularly reviewed, and that formal and informal feedback is used to ensure continual improvement. 5.To ensure company policies relating to stock management and stock ordering are implemented and monitored, taking appropriate action to resolve problems. 6.To ensure all restaurant employees receive appropriate training, coaching and development to provide effective and efficient service in line with Hastings standards. 7.To ensure the team are knowledgeable about the facilities and services within the hotel and are proactive in the sale of these to guests. 8.To ensure you and the team assist guests with any reasonable request for hotel services 9.To ensure you and the team respond to complaints and find the appropriate solution. 10.To maintain effective communication and relationships with other hotel departments, suppliers and agencies to maintain an effective operation and ensure guest satisfaction. 11.To ensure the restaurant areas, fixtures and equipment are properly maintained and presented to Hastings standards. 12. To ensure the security of restaurant and storage areas is maintained at all times. 13.To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures. 14.To seek and continuously develop knowledge relating to the industry sector and competitor activity, to provide input into future plans and activities, and so maintain and enhance market position. 15.To assist with the recruitment, selection and utilisation of restaurant employees to achieve the optimum use of employee resource in line with business peaks and troughs. 16.To contribute to the development of the hotel business plan, projects and initiatives to continually develop the hotel business and market position 17.To ensure the hotel\’s compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation. 18.To carry out Duty Manager duties as required. 19.Any other duties as required by Management About You We would love you to be a passionate, inspiring leader, with similar previous experience gained within a quality catering establishment Required Criteria Right to Work in the United Kingdom Previous experience of managing a team in a similar food service operation Have excellent customer care and organisational skills, with all round experience in food and beverage. Experience in preparing rosters, wage forecasting and awareness of budgeting and cost control procedures. Execllent communication and basic numeracy skills. Educated to GCSE standard or the equivalent with grades A-C in English and Math Desired Criteria Ideally be educated to third level standard Skills Needed Team Management, Hospitality, Food Service Skills, Menu/Product Knowledge, Exceptional Customer Service Skills, Supervisory Skills About The Company Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, one stand-alone grill bar/restaurant and a luxury spa. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. Over 50 years this family owned business has successfully earned its identity and in a crowded market place because we place quality at the heart of what we do. Quality in the design of our properties and their upkeep. Quality in the local sourcing of the food and drink we offer our guests. And quality in our people, people with personality, attention to detail, and a desire to develop their careers with us. Company Culture Our guests remember small details. The open fires in the front hall. The supremely comfy beds. The fabulous breakfast… and the interactions they had with our staff. It is more important that you have the correct behaviours and attitude than every last qualification… we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey. As a result, we are proud to have some of the best staff retention levels in the hospitality industry. Company Benefits We offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, 29 days holiday plus your birthday off, and opportunities for career progression and development. Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Cycle to work, Competitive salary, Event tickets, Preferential room rates, Family and friends rates, Discount on meals purchased , Discount on spa treatments or products, Long service recognition, Free meals during shifts, Free parking or Discounted parking , Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Employee of the Month Salary £34,250.00 per year Skills: Team Management Hospitality Food Service Skills Menu/Product Knowledge Exceptional Customer Serv Supervisory Skills Benefits: Vacation, Paid time off Retirement plan and/or pension Employee development programs Employee discounts Cycle to work Competitive salary