At a Glance
- Tasks: Lead a vibrant bar team and create unforgettable guest experiences.
- Company: Join Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, employee discounts, 29 days holiday plus your birthday, and career growth opportunities.
- Other info: We prioritise your development and offer a supportive work culture.
- Why this job: Be part of a passionate team delivering luxury service in a dynamic hospitality environment.
- Qualifications: Experience in hospitality and strong leadership skills are essential.
The predicted salary is between 29000 - 29000 £ per year.
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It’s our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things. Are you a motivated, proactive person who cares deeply about creating exceptional experiences for your guests? Do you take personal pride in delivering luxury service? If so, we would welcome you to apply for the position of Bar Manager at the Everglades Hotel.
Under the leadership of our General Manager, Sam Denning, you will have the opportunity to work with our friendly team, develop your skills, and enjoy the variety offered by a role in hospitality. We want to help you to develop your skills and offer an extensive range of learning and development opportunities. The successful candidate can expect to work 35 hours per week (excluding breaks), five shifts out of seven including weekends. Hours vary to cover breakfast, lunch, dinner and evening functions. The salary for this full-time position starts from £29,000 per annum depending on experience.
We offer a range of benefits including free staff meals, employee discounts, cash and credit card tips, 29 days holiday plus your birthday and opportunities for career progression and development.
About The Role
- To assist with the management of the Restaurant for the greatest enjoyment of guests and maximum profit contribution to the hotel.
- To manage and motivate employees through effective communication, training, and development, in accordance with company policies and relevant employment legislation, ensuring all procedures are followed to Hastings Standards.
- To promote and contribute to a harmonious working environment where all employees are treated with respect and dignity.
- To receive payments for beverages sold and record drinks and goods sold to guests, in accordance with operating procedures.
- To use equipment and bar pumps efficiently, to maintain proper measures and ensure minimum wastage.
- To support the General Manager with annual budgets, putting in place appropriate mechanisms to effectively manage costs and all factors relating to the financial performance of the Bar, ensuring appropriate plans are created, communicated, and implemented.
- To ensure Hastings quality standards and procedures are fully understood, implemented and regularly reviewed, and that formal and informal feedback is used to ensure continual improvement.
- To ensure bar stocks are fully maintained and that goods and products are properly displayed to a high standard.
- To ensure company policies relating to stock management and stock ordering are implemented and monitored, taking appropriate action to resolve problems.
- To ensure all employees receive appropriate training, coaching and development to provide effective and efficient service in line with Hastings standards.
- To ensure the team are knowledgeable about the facilities and services within the hotel and are proactive in the sale of these to guests.
- To ensure you and the team assist guests with any reasonable request for hotel services.
- To ensure you and the team respond to complaints and find the appropriate solution.
- To maintain effective communication and relationships with other properties, departments, suppliers etc. to maintain an effective operation and ensure guest satisfaction.
- To ensure the bar areas, fixtures and equipment are properly maintained and presented to Hastings standards.
- To ensure the security of restaurant and storage areas is maintained at all times.
- To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures.
- To seek and continuously develop knowledge relating to the industry sector and competitor activity, providing input into future plans and maintain and enhance market position.
- To assist with the recruitment, selection and utilisation of employees to achieve the optimum use of employee resource in line with business peaks and troughs.
- To ensure the hotel’s compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation.
- To carry out the role of Duty Manager for the Hotel as required.
- Any other duties as required by Management.
Required Criteria
- Right to Work in the United Kingdom
- A professional appearance
- Excellent communication skills
- Ability to deliver exceptional customer service
- Proven ability to lead a team to achieve success
- Previous experience in hospitality
- Strong operational bar experience
- A good awareness of cash handling, stock control, stock ordering and budgeting
Desired Criteria
- Educated to GCSE standard or the equivalent with grades A-C in English and Maths
- Educated to degree level in a relevant field such as Tourism and Hospitality Management
- Previous experience as a manager in a high-quality establishment
Skills Needed
- Managing Teams
- Bar Skills
- Bar Service
- Exceptional Customer Service Skills
About The Company
Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, one stand-alone grill bar/restaurant and a luxury spa. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. Over 50 years this family owned business has successfully earned its identity and in a crowded market place because we place quality at the heart of what we do. Quality in the design of our properties and their upkeep. Quality in the local sourcing of the food and drink we offer our guests. And quality in our people, people with personality, attention to detail, and a desire to develop their careers with us.
Company Culture
Our guests remember small details. The open fires in the front hall. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our staff. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey. As a result, we are proud to have some of the best staff retention levels in the hospitality industry.
Company Benefits
We offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, 29 days holiday plus your birthday off, and opportunities for career progression and development.
Salary starting from £29,000.00 per year.
Bar Manager in Londonderry County Borough employer: Hastings Hotels Group Limited
Hastings Hotels is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where teamwork and personal growth are highly valued. As a Bar Manager at the Everglades Hotel, you will enjoy competitive benefits such as free meals, generous holiday allowances, and opportunities for career progression, all within a family-owned luxury hotel group renowned for its commitment to quality service and employee satisfaction.
Contact Details:
Hastings Hotels Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Bar Manager in Londonderry County Borough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend local events, join online forums, or even pop into bars and hotels to chat with staff. You never know who might have a lead on your dream Bar Manager role!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for creating exceptional guest experiences shine through. Share stories about how you've gone above and beyond in previous roles – it’s all about making that personal connection.
✨Tip Number 3
Research Hastings Hotels! Familiarise yourself with their values and what makes them tick. This will not only help you tailor your approach but also show that you're genuinely interested in being part of their team. Plus, it’ll give you some great talking points during interviews!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can keep an eye on any new opportunities that pop up. We’re always looking for motivated individuals who want to grow with us!
We think you need these skills to ace Bar Manager in Londonderry County Borough
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about creating exceptional experiences for guests, so share any relevant stories or examples that highlight your passion.
Tailor Your CV:Make sure your CV is tailored to the Bar Manager role. Highlight your previous experience in hospitality, especially any leadership roles. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read, so make sure to organise your thoughts logically.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Hastings Hotels Group Limited
✨Know Your Stuff
Before the interview, make sure you know the ins and outs of Hastings Hotels and the Everglades Hotel specifically. Familiarise yourself with their values, mission, and what makes them stand out in the hospitality industry. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a Bar Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated and trained staff. Highlight how you’ve handled challenges and improved team performance, as this will demonstrate your capability to manage and inspire others.
✨Customer Service is Key
Hastings Hotels prides itself on exceptional guest experiences. Be ready to discuss specific instances where you've gone above and beyond for customers. Think about how you can relate these experiences to the luxury service they aim to provide, showing that you understand the importance of customer satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions prepared. Ask about the team dynamics, training opportunities, or how they measure success in the bar. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your values.
