At a Glance
- Tasks: Join our housekeeping team to ensure a pristine environment for our guests.
- Company: Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, employee discounts, and career progression opportunities.
- Other info: Flexible hours with competitive pay and a supportive work culture.
- Why this job: Be part of a friendly team and develop your skills in hospitality.
- Qualifications: Good communication skills and a tidy appearance are essential.
The predicted salary is between 9 - 12 € per hour.
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things. We are seeking a reliable and enthusiastic person to become part of our housekeeping team at the exclusive Everglades Hotel. Under the leadership of our Executive Head Housekeeper, Dorota Lewinska, you will have the opportunity to work with our friendly team, develop your skills, and enjoy the variety offered by a role in hospitality.
The rate of pay for this casual position ranges from £9.55 to £12.75 per hour, depending on your age. Hours vary but typical shift patterns are 9am-3pm and 8am-3pm with later finishes when required. We are seeking an individual who is able to work weekdays and weekends. We offer a range of benefits including free staff meals, employee discounts, and opportunities for career progression and development.
About The Role
- To ensure that all housekeeping areas within the hotel are cleaned and presented to the Hastings Standard for the greatest enjoyment of our guests.
- To clean and service bedrooms, bathrooms, corridors, and public areas of the hotel. Typical tasks include vacuuming, mopping, cleaning toilets, stripping and making beds.
- To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.
- To always maintain the security of bedrooms and stock, immediately reporting any breaches and dealing with lost property in accordance with company procedures.
- To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
- To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
- Greeting guests and responding to their queries.
- To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.
- To comply with all health, safety and hygiene policies and procedures.
- Any other duties as required by management.
About You
- We would love you to have some similar previous experience, but this is not essential as our Housekeeping Team will provide you with full training.
- Right to Work in the United Kingdom.
- Must have good communication skills and a clean and tidy appearance.
- A team player.
Desired Criteria
- Previous cleaning experience.
- Must be educated to GCSE standard or the equivalent with grades A-C in English and Maths.
Skills Needed
- Cleaning Skills.
- General Housekeeping Skills.
- Public Area Cleaning Skills.
- Bedroom Cleaning Skills.
Company Benefits
- Free staff meals.
- Cash and credit card tips.
- Employee discounts.
- 29 days holiday plus your birthday.
- Opportunities for career progression and development.
- Vacation, Paid time off, Retirement plan and/or pension.
- Employee development programs.
- Competitive salary.
- Preferential room rates.
- Discount on meals purchased.
- Discount on spa treatments or products.
- Free meals during shifts.
- Free parking or Discounted parking.
- Employee Assistance Scheme.
- Wellbeing Scheme.
- Employee Recognition Scheme.
- On the job learning.
- Access to Health & Wellbeing app.
- Long service awards.
- Staff celebration events.
- Company employee App.
Housekeeping Attendant in London employer: Hastings Hotels Group Limited
Hastings Hotels is a family-owned luxury hotel group in Northern Ireland that prioritises its people, fostering a supportive and collaborative work environment. As a Housekeeping Attendant at the exclusive Everglades Hotel, you will enjoy competitive pay, free staff meals, and numerous opportunities for career progression, all while being part of a friendly team dedicated to delivering exceptional guest experiences. With a strong emphasis on employee development and a culture that values respect and teamwork, Hastings Hotels is an excellent employer for those seeking meaningful and rewarding employment in hospitality.
Contact Detail:
Hastings Hotels Group Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Attendant in London
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Hastings Hotels and the Everglades Hotel specifically. Understanding their values and what makes them unique will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Housekeeping Attendant, you'll be interacting with guests and colleagues. Try role-playing common scenarios with a friend or family member to boost your confidence and ensure you can handle any questions or concerns that come your way.
✨Tip Number 3
Dress to impress! Make sure you present yourself well for the interview. A clean and tidy appearance is key, so choose an outfit that reflects the professional standards of Hastings Hotels. It shows you care about the role and are ready to represent the brand.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Hastings Hotels site. This not only streamlines the process but also shows your enthusiasm for joining our team. Plus, it’s the best way to stay updated on your application status!
We think you need these skills to ace Housekeeping Attendant in London
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for hospitality shine through! We love seeing candidates who are excited about joining our team and making a difference in our guests' experiences.
Tailor Your Application:Make sure to customise your application to highlight any relevant experience or skills you have. Even if you don’t have direct cleaning experience, mention any teamwork or customer service roles you've had – we value those qualities!
Keep It Professional:While we want to see your personality, it’s important to maintain a professional tone in your application. Use clear language, check your spelling and grammar, and make sure your appearance is tidy if you're submitting a video application.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need about the role and our fantastic benefits there!
How to prepare for a job interview at Hastings Hotels Group Limited
✨Know the Company
Before your interview, take some time to research Hastings Hotels. Understand their values, culture, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Enthusiasm
As a Housekeeping Attendant, enthusiasm is key! Be sure to express your eagerness to contribute to the team and provide excellent service to guests. Share any relevant experiences that highlight your positive attitude and willingness to learn.
✨Demonstrate Team Spirit
Hastings Hotels values teamwork, so be prepared to discuss how you work well with others. Think of examples where you've collaborated successfully in previous roles or situations, and emphasise your ability to maintain a harmonious working environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, opportunities for career progression, or what a typical day looks like for a Housekeeping Attendant. This shows your interest in the role and helps you gauge if it’s the right fit for you.
