At a Glance
- Tasks: Lead a vibrant bar team and create unforgettable guest experiences.
- Company: Join Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, employee discounts, 29 days holiday plus your birthday, and career growth opportunities.
- Other info: Dynamic work environment with a focus on personal development and teamwork.
- Why this job: Be part of a passionate team delivering luxury service and making a real impact.
- Qualifications: Experience in hospitality and strong leadership skills are essential.
The predicted salary is between 29000 - 29000 £ per year.
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things. Are you a motivated, proactive person who cares deeply about creating exceptional experiences for your guests? Do you take personal pride in delivering luxury service? If so, we would welcome you to apply for the position of Bar Manager at the Everglades Hotel.
Under the leadership of our General Manager, Sam Denning, you will have the opportunity to work with our friendly team, develop your skills, and enjoy the variety offered by a role in hospitality. We want to help you to develop your skills and offer an extensive range of learning and development opportunities. The successful candidate can expect to work 35 hours per week (excluding breaks), five shifts out of seven including weekends. Hours vary to cover breakfast, lunch, dinner and evening functions. The salary for this full-time position starts from £29,000 per annum depending on experience.
We offer a range of benefits including free staff meals, employee discounts, cash and credit card tips, 29 days holiday plus your birthday and opportunities for career progression and development.
About The Role
- To assist with the management of the Restaurant for the greatest enjoyment of guests and maximum profit contribution to the hotel.
- To manage and motivate employees through effective communication, training, and development, in accordance with company policies and relevant employment legislation, ensuring all procedures are followed to Hastings Standards.
- To promote and contribute to a harmonious working environment where all employees are treated with respect and dignity.
- To receive payments for beverages sold and record drinks and goods sold to guests, in accordance with operating procedures.
- To use equipment and bar pumps efficiently, to maintain proper measures and ensure minimum wastage.
- To support the General Manager with annual budgets, putting in place appropriate mechanisms to effectively manage costs and all factors relating to the financial performance of the Bar, ensuring appropriate plans are created, communicated, and implemented.
- To ensure Hastings quality standards and procedures are fully understood, implemented and regularly reviewed, and that formal and informal feedback is used to ensure continual improvement.
- To ensure bar stocks are fully maintained and that goods and products are properly displayed to a high standard.
- To ensure company policies relating to stock management and stock ordering are implemented and monitored, taking appropriate action to resolve problems.
- To ensure all employees receive appropriate training, coaching and development to provide effective and efficient service in line with Hastings standards.
- To ensure the team are knowledgeable about the facilities and services within the hotel and are proactive in the sale of these to guests.
- To ensure you and the team assist guests with any reasonable request for hotel services.
- To ensure you and the team respond to complaints and find the appropriate solution.
- To maintain effective communication and relationships with other properties, departments, suppliers etc. to maintain an effective operation and ensure guest satisfaction.
- To ensure the bar areas, fixtures and equipment are properly maintained and presented to Hastings standards.
- To ensure the security of restaurant and storage areas is maintained at all times.
- To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures.
- To seek and continuously develop knowledge relating to the industry sector and competitor activity, providing input into future plans and maintain and enhance market position.
- To assist with the recruitment, selection and utilisation of employees to achieve the optimum use of employee resource in line with business peaks and troughs.
- To ensure the hotel's compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation.
- To carry out the role of Duty Manager for the Hotel as required.
- Any other duties as required by Management.
Required Criteria
- Right to Work in the United Kingdom
- A professional appearance
- Excellent communication skills
- Ability to deliver exceptional customer service
- Proven ability to lead a team to achieve success
- Previous experience in hospitality
- Strong operational bar experience
- A good awareness of cash handling, stock control, stock ordering and budgeting
Desired Criteria
- Educated to GCSE standard or the equivalent with grades A-C in English and Maths
- Educated to degree level in a relevant field such as Tourism and Hospitality Management
- Previous experience as a manager in a high-quality establishment
Skills Needed
- Managing Teams
- Bar Skills
- Bar Service
- Exceptional Customer Service Skills
Company Culture
Our guests remember the small details. The open fire in the lounge. The supremely comfy beds. The fabulous breakfast and the interactions they had with our people. It is more important that you have the correct behaviours and attitude than every last qualification we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey.
Company Benefits
- Free staff meals
- Cash and credit card tips
- Employee discounts
- 29 days holiday plus your birthday
- Opportunities for career progression and development
Salary
Starting from £29,000.00 per year
Bar Manager in London employer: Hastings Hotels Group Limited
Hastings Hotels is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture where teamwork and personal development are highly valued. As a Bar Manager at the Everglades Hotel, you will enjoy competitive benefits such as free staff meals, generous holiday allowances, and numerous opportunities for career progression within a family-owned luxury hotel group that has been a staple in Northern Ireland for over 50 years.
Contact Details:
Hastings Hotels Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Bar Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Bar Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers or team members, let your passion for hospitality shine through. Share stories of your best guest experiences and how you’ve gone above and beyond in previous roles.
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t just wait for the application process to start. Reach out directly to the hotel or the hiring manager to express your interest and ask any questions you might have about the role.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in the bar and hospitality scene. Whether it’s new cocktail recipes or customer service techniques, showing that you’re committed to personal growth can set you apart from other candidates.
We think you need these skills to ace Bar Manager in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! Share specific experiences where you created exceptional guest experiences or led a team to success. We want to see that you genuinely care about delivering luxury service.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Bar Manager role. Highlight relevant skills like team management, bar operations, and customer service. We appreciate when applicants take the time to align their experience with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and enthusiasm without having to sift through unnecessary fluff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be set!
How to prepare for a job interview at Hastings Hotels Group Limited
✨Know Your Stuff
Before the interview, make sure you know the ins and outs of Hastings Hotels and the Everglades Hotel specifically. Familiarise yourself with their values, mission, and what makes them stand out in the hospitality industry. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a Bar Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated and trained staff. Highlight how you’ve handled challenges and improved team performance, as this will demonstrate your capability to manage and inspire others.
✨Customer Service is Key
Hastings Hotels prides itself on exceptional guest experiences. Be ready to discuss specific instances where you've gone above and beyond for customers. Think about how you can relate these experiences to the luxury service they aim to provide, showing that you understand the importance of customer satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the bar. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your values.