At a Glance
- Tasks: Supervise the Food and Beverage team to create exceptional guest experiences.
- Company: Join Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, employee discounts, 29 days holiday plus your birthday, and career progression.
- Other info: Great opportunities for personal development and a supportive work culture.
- Why this job: Be part of a dynamic team delivering 5-star service in a vibrant hotel environment.
- Qualifications: Previous food and beverage experience and strong leadership skills are essential.
The predicted salary is between 26390 - 26390 € per year.
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things. Are you a motivated, proactive person who cares deeply about creating exceptional experiences for your guests? Do you take personal pride in delivering 5 star, luxury service? If so, we would welcome you to apply for the position of Food and Beverage Supervisor at the exclusive Grand Central Hotel.
Under the inspiring leadership of our General Manager, Jake McHugh, you will assist the Manager in providing leadership to our team, ensuring the smooth day-to-day supervision of our busy hotel Food and Beverage team. We want to help you to develop your skills and offer an extensive range of learning and development opportunities. The successful candidate will have worked in a busy Food and Beverage environment and be able to lead, motivate and support your team members to achieve success.
You can expect to work 35 hours per week (excluding breaks), five shifts out seven including weekends. Hours vary to cover breakfast, lunch and dinner. The salary for this full time position is £26,390.00 per annum. Hastings Hotels offer a range of benefits including free staff meals, employee discounts, cash and credit card tips, an excellent service charge shared across the team, 29 days holiday plus your birthday and opportunities for career progression and development.
About The Role:
- To be responsible for the supervision of Food and Beverage for the greatest enjoyment of the guests and the maximum profit contribution to the hotel.
- To take responsibility for the effective supervision of the food and beverage teams, ensuring the efficient operation of food and beverage and delivery of Hastings product and service standards.
- To promote and contribute to a harmonious working environment where all employees are treated with respect and dignity.
- To ensure quality standards and procedures are fully understood and implemented, and daily checking procedures are fully applied.
- To ensure company policies relating to cash handling, stock control and stock ordering are implemented and monitored.
- To ensure all food and beverage employees receive the appropriate training and coaching to provide effective and efficient service in line with Hastings standards.
- To ensure all food and beverage employees work to trained standards, providing feedback to deliver effective and efficient service in line with Hastings standards.
- To ensure the team are knowledgeable about the facilities and services within the hotel and are proactive in the sale of these to guests.
- To ensure you and the team assist guests with any reasonable request for hotel services.
- To ensure you and the team respond to complaints and find the appropriate solution.
- To maintain effective communication and relationships with other hotel departments and suppliers to maintain an effective operation and ensure guest satisfaction.
- To ensure the security of food, beverage and storage areas is maintained at all times.
- To ensure the food and beverage areas, fixtures and equipment are properly maintained and presented to Hastings standards.
- To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures.
- To ensure the hotel's compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation.
- Any other duties as required by Management.
About You:
- We would love you to have some similar previous experience.
- Right to Work in the United Kingdom.
- Educated to GCSE standard or equivalent with grades A-C in English and Maths.
- Must have previous food and beverage experience.
- Smart well groomed appearance is essential.
- Good communication and basic numeracy skills.
- Must have excellent attention to detail.
- Work well under pressure and be a team player.
Desired Criteria:
- Must have previous food and beverage supervisory experience gained within a similar quality establishment.
Skills Needed:
- Bar Service
- Food Service Skills
- Menu/Product Knowledge
- Exceptional Customer Service Skills
- Food Costing Skills
- Supervisory Skills
About The Company:
Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, a stand-alone gastro-pub, and a luxury spa. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. For over 50 years this family owned business has successfully established its identity in the market because we place quality and service at the heart of everything we do.
Company Culture:
Our guests remember the small details. The open fire in the lounge. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our people. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey...
Company Benefits:
- Free staff meals
- Cash and credit card tips
- Employee discounts
- 29 days holiday plus your birthday
- Opportunities for career progression and development
Salary: £26,390.00 per year
Food and Beverage Supervisor in Lisburn employer: Hastings Hotels Group Limited
Hastings Hotels is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where teamwork and respect are paramount. As a Food and Beverage Supervisor at the prestigious Grand Central Hotel, you will benefit from extensive learning opportunities, competitive salary, and a range of perks including free meals, generous holiday allowance, and career progression pathways, all within a family-owned luxury hotel group renowned for its commitment to quality service.
Contact Detail:
Hastings Hotels Group Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Supervisor in Lisburn
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. You never know who might have a lead on that perfect Food and Beverage Supervisor role at Hastings Hotels.
✨Tip Number 2
Get your game face on for interviews! Research Hastings Hotels and be ready to chat about how you can contribute to their mission of providing exceptional guest experiences. Show them you're not just another candidate, but the one they need!
✨Tip Number 3
Practice makes perfect! Do some mock interviews with a mate or in front of the mirror. Focus on showcasing your previous food and beverage experience and how you can lead a team to success at the Grand Central Hotel.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Hastings Hotels family. Don’t miss out on this opportunity!
We think you need these skills to ace Food and Beverage Supervisor in Lisburn
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for creating exceptional guest experiences shine through. We want to see that you genuinely care about delivering 5-star service and have a proactive attitude.
Tailor Your CV:Make sure your CV highlights relevant food and beverage experience. We’re looking for someone who can lead and motivate a team, so include examples of how you've done this in the past.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for the Food and Beverage Supervisor role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hastings Hotels Group Limited
✨Know Your Stuff
Before the interview, brush up on your food and beverage knowledge. Familiarise yourself with Hastings Hotels' offerings and standards. This will show that you're genuinely interested in the role and ready to deliver that 5-star service they pride themselves on.
✨Showcase Your Leadership Skills
As a Food and Beverage Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've motivated or trained team members. Highlight how you’ve created a positive work environment and resolved conflicts.
✨Be Guest-Centric
Hastings Hotels values exceptional guest experiences. Think of specific instances where you've gone above and beyond for guests. Be ready to discuss how you would handle complaints and ensure guest satisfaction, as this is crucial for the role.
✨Dress to Impress
First impressions matter! Make sure you present yourself smartly and professionally. A well-groomed appearance reflects the high standards of Hastings Hotels and shows that you take the opportunity seriously.
