At a Glance
- Tasks: Lead the Events Team at a stunning 17th-century castle and create unforgettable experiences.
- Company: Join Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, employee discounts, 29 days holiday plus your birthday, and career growth opportunities.
- Other info: Flexible working hours with a supportive and respectful work environment.
- Why this job: Be part of a dynamic team in a unique setting, making memorable events happen.
- Qualifications: Previous sales/events experience and excellent communication skills are essential.
The predicted salary is between 31000 - 31000 £ per year.
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things. We are seeking a reliable and enthusiastic person to lead the Events Team at the exclusive Ballygally Castle. Perched on the tip of the iconic Causeway Coastal Route, Ballygally Castle is a breathtaking 17th-century castle overlooking the golden sands of Ballygally Bay, with uninterrupted views across the Irish Sea. Set in an area rich in history, natural beauty, and coastal charm, it provides a truly unique and inspiring setting for unforgettable events.
As Events Manager, you will lead our friendly team, develop your skills, and enjoy the variety offered by a role in hospitality. The successful candidate can expect to work mainly office hours, Monday to Friday (35 hours per week excluding breaks), with a degree of flexibility for weekend work depending on the needs of the business, and to support the variety of events and functions offered to our guests. The salary for this full-time position is up to £31,000 per annum, depending on experience. We offer a range of benefits including free staff meals, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development.
About The Role:
- To assist with the management of the Events department for the greatest enjoyment of the guests and maximum profit contribution to the hotel.
- To take responsibility for the effective leadership of the Events employees in the absence of the Events Manager, to ensure the efficient operation of selling conference & banqueting bookings and the delivery of Hastings service standards.
- To communicate to relevant Managers full details of business for the following week and all client requirements.
- To keep the Food and Beverage Teams updated on a daily basis of any last minute business and amendments to the weekly function sheet.
- To liaise with customers face-to-face, via email, telephone and through website enquiries.
- Contributing to achieving the overall departmental sales targets / budgets set by senior management via cold calling, warm calling, client site inspections, upselling & increasing revenue streams where applicable.
- To promote and contribute to a harmonious working environment where all employees are treated with respect and dignity.
- To create reports for Business Development Meetings and have a sound knowledge of business on the books, current trends in conference and banqueting business sectors such as weddings, functions and conferences.
- To ensure quality standards and procedures are fully understood, implemented and regularly reviewed, and that formal and informal feedback is used to ensure continual improvement.
- To ensure all Events employees receive appropriate training, coaching and development to provide effective and efficient service in line with Hastings standards.
- To maintain effective communication and relationships with other hotel departments, suppliers and agencies to maintain an effective operation and ensure guest satisfaction.
- To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures.
- To seek and continuously develop knowledge relating to the industry sector and competitor activity, to provide input into future plans and activities, and so maintain and enhance market position.
- To ensure the hotel's compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation.
- Any other duties as required by management.
About You:
- We would love you to have similar previous experience ideally gained within the hospitality/tourism sector.
- Right to Work in the United Kingdom.
- Good Command of English Language.
- Previous sales/events experience.
- Excellent communication, numeracy and IT skills.
- Excellent customer care experience.
- Exceptional attention to detail.
- Ability to work under pressure and to deadlines and be a team player.
Desired Criteria:
- Previous sales/management experience in Hospitality.
Skills Needed:
- Supervision.
- Team Management.
- Hospitality.
Company Benefits:
- Free staff meals.
- Cash and credit card tips.
- Employee discounts.
- 29 days holiday plus your birthday.
- Opportunities for career progression and development.
- Vacation.
- Paid time off.
- Retirement plan and/or pension.
- Employee development programs.
- Competitive salary.
- Preferential room rates.
- Family and friends rates.
- Discount on meals purchased.
- Discount on spa treatments or products.
- Free meals during shifts.
- Free parking or Discounted parking.
- Employee Assistance Scheme.
- Wellbeing Scheme.
- Employee Recognition Scheme.
- On the job learning.
- Access to Health & Wellbeing app.
- Long service awards.
- Staff celebration events.
- Company employee App.
Sales & Events Manager in Larne employer: Hastings Hotels Group Limited
Hastings Hotels is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where teamwork and respect are paramount. Located in the stunning Ballygally Castle, employees enjoy a unique setting that enhances their hospitality experience, alongside competitive benefits such as 29 days holiday plus your birthday, free meals, and ample opportunities for career progression. Join us to be part of a family-owned luxury hotel group that values quality service and invests in its people.
Contact Details:
Hastings Hotels Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Events Manager in Larne
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hastings Hotels' social media and website. Understanding their values and vibe will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your pitch! You’ll want to highlight your previous sales and events experience, so prepare a few stories that showcase your skills. We all love a good story, and it’s a great way to make a memorable impression.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the role and the company, plus it shows you’re proactive and keen to learn more.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a simple gesture that can set you apart from other candidates and shows your enthusiasm for the position.
We think you need these skills to ace Sales & Events Manager in Larne
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your passion for hospitality and what makes you excited about this role.
Tailor Your Application:Make sure to customise your application to fit the Sales & Events Manager position. Highlight your relevant experience in hospitality and any specific skills that align with the job description. This shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your experience and skills.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hastings Hotels Group Limited
✨Know Your Venue
Familiarise yourself with Ballygally Castle and its unique offerings. Understand the history, the events it hosts, and what makes it special. This will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Sales & Events Manager, you'll be leading a team and interacting with clients. Prepare examples of how you've successfully managed teams or resolved customer issues in the past. Highlight your communication skills and ability to create a harmonious working environment.
✨Demonstrate Your Sales Acumen
Be ready to discuss your previous sales experience and how you’ve contributed to achieving targets. Think of specific instances where you upsold services or improved revenue streams. This will show that you understand the business side of events management.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Hastings Hotels. This shows that you're not just interested in the job, but also in how you can grow with the company.