At a Glance
- Tasks: Join our housekeeping team to ensure a sparkling clean environment for guests at the Europa Hotel.
- Company: Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, employee discounts, 29 days holiday plus your birthday, and career progression opportunities.
- Other info: Full training provided; no prior experience necessary!
- Why this job: Be part of a friendly team and develop your skills in a dynamic hospitality environment.
- Qualifications: GCSEs in English and Maths, good communication skills, and a tidy appearance.
The predicted salary is between 23478 - 23478 £ per year.
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things. We are seeking a reliable and enthusiastic person to become part of our housekeeping team at the exclusive Europa Hotel. Under the inspiring leadership of our Head Housekeeper, Steven Williams, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality.
The successful candidate can expect to work 35 hours per week (excluding breaks), five shifts out of seven including weekends. Hours of work are 11pm-7am. The salary for this full time position is £23,478 per annum. We offer a range of benefits including free staff meals, employee discounts, 29 days holiday plus your birthday and opportunities for career progression and development.
To ensure that all areas of the Housekeeping function are cleaned and maintained for the greatest enjoyment of the guests and maximum resource efficiency for the hotel. To clean and service bedrooms, bathrooms, corridors, and public areas of the hotel. Typical tasks include vacuuming, mopping, cleaning toilets, stripping and making beds. To ensure all equipment and materials are used in the correct manner and any problems are reported immediately. To always maintain the security of bedrooms and stock, immediately reporting any breaches and dealing with lost property in accordance with company procedures. To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity. To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests. Greeting guests and responding to their queries. To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty. To comply with all health, safety and hygiene policies and procedures. Any other duties as required by management.
We would love you to have some similar previous experience, but this is not essential as our Housekeeping Team will provide you with full training.
- Required Criteria
- Right to Work in the United Kingdom
- Good Command of English Language
- Must have good communication skills and a clean and tidy appearance.
- Must be educated to GCSE standard or the equivalent with grades A-C in English and Maths.
- Desired Criteria
- Previous cleaning experience
- Skills Needed
- Exceptional Customer Service Skills
- Cleaning Skills
- General Housekeeping Skills
- Public Area Cleaning Skills
- Bedroom Cleaning Skills
Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, a stand-alone gastro-pub, and a luxury spa. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. For over 50 years this family owned business has successfully established its identity in the market because we place quality and service at the heart of everything we do.
Our guests remember the small details. The open fire in the lounge. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our people. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey...
We offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development.
Housekeeping Attendant (Public Areas Nights) employer: Hastings Hotels Group Limited
Hastings Hotels is a family-owned luxury hotel group that prioritises its people, fostering a supportive and collaborative work environment at the prestigious Europa Hotel. Employees enjoy a range of benefits including free meals, generous holiday allowances, and ample opportunities for career progression, all while being part of a team that values quality service and personal development. With a commitment to employee well-being and a culture that celebrates individuality, Hastings Hotels is an exceptional employer for those seeking a rewarding career in hospitality.
Contact Details:
Hastings Hotels Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Attendant (Public Areas Nights)
✨Tip Number 1
Get to know Hastings Hotels! Familiarise yourself with their values and what makes them tick. When you walk into that interview, show them you’re not just another candidate – you’re genuinely excited about being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing an excellent experience for guests, think of examples from your past where you’ve gone above and beyond. We want to hear those stories!
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look clean and tidy when you show up for your interview. It shows you care about the role and the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Hastings Hotels family.
We think you need these skills to ace Housekeeping Attendant (Public Areas Nights)
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for hospitality shine through! We love seeing candidates who are excited about joining our team and making a difference in our guests' experiences.
Tailor Your Application:Make sure to customise your application to highlight any relevant experience or skills that match the job description. Even if you don’t have direct cleaning experience, showcase your customer service skills and willingness to learn!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate applications that are easy to read and get straight to the heart of why you’d be a great fit for our housekeeping team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can find more information about our company and the role there!
How to prepare for a job interview at Hastings Hotels Group Limited
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Housekeeping Attendant. Familiarise yourself with tasks like cleaning public areas, bedrooms, and bathrooms. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your People Skills
Since this job involves interacting with guests and colleagues, be ready to showcase your exceptional customer service skills. Think of examples where you've dealt with guest queries or worked well in a team, as this will highlight your ability to contribute positively to the hotel environment.
✨Dress the Part
Even though the role is hands-on, first impressions matter! Dress smartly for your interview to show that you take the opportunity seriously. A clean and tidy appearance reflects the standards expected in housekeeping.
✨Ask Questions
Prepare a few questions about the hotel and the team you'll be working with. This shows your interest in the company culture and your eagerness to be part of the Hastings Hotels family. Plus, it gives you a chance to find out more about career progression opportunities!
