At a Glance
- Tasks: Welcome guests and ensure a smooth check-in/out experience at our luxury hotel.
- Company: Join Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, employee discounts, 29 days holiday, and career growth opportunities.
- Other info: Part-time role with flexible shifts and a supportive team atmosphere.
- Why this job: Be part of a friendly team in a dynamic hospitality environment.
- Qualifications: Enthusiastic attitude and excellent communication skills are essential.
The predicted salary is between 14742 - 14742 £ per year.
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We are seeking a reliable and enthusiastic person to become part of our Hotel Reception Team at the exclusive, five-star Culloden Estate & Spa. Under the inspiring leadership of our Front Office Manager, you will have the opportunity to work with our friendly team, develop your skills, and enjoy the variety offered by a role in hospitality.
The successful candidate can expect to work on a part-time basis, 21 hours per week (excluding breaks), three shifts out of seven including weekends. Hours vary, but typical shift patterns include 7am to 3pm, 3pm to 11pm, and 12pm to 8pm. The salary for this part-time position is £14,742 per annum, paid weekly. This is pro-rata the full-time equivalent salary of £24,570.
We offer a range of benefits including free staff meals, employee discounts, credit card tips, 29 days holiday plus your birthday, and opportunities for career progression and development.
About The Role
- To meet and greet guests upon their arrival at the hotel ensuring an efficient, professional and friendly check in/out process.
- To be knowledgeable about the facilities and services within the hotel and the amenities and attractions in the locality.
- To be aware of all hotel services and be proactive in the sale of these to guests.
- To check in guests on arrival and check them out at the end of their stay, ensuring that the correct procedures are followed for receiving.
Receptionist - Front Office - Reception in Holywood employer: Hastings Hotels Group Limited
Hastings Hotels is an exceptional employer, offering a supportive and friendly work environment at the prestigious Culloden Estate & Spa. With a focus on employee development, you will have access to career progression opportunities, alongside attractive benefits such as free meals, generous holiday allowance, and a vibrant team culture that values your contributions. Join us in creating memorable experiences for our guests while enjoying the unique charm of Northern Ireland's luxury hospitality scene.
Contact Details:
Hastings Hotels Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Front Office - Reception in Holywood
✨Tip Number 1
First things first, make sure you know the hotel inside out! Familiarise yourself with the Culloden Estate & Spa's facilities and local attractions. This way, when you chat with the interviewers, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of the hotel, so it’s crucial to demonstrate your friendly and professional attitude. Role-play common scenarios with friends or family to boost your confidence before the big day.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Choose an outfit that reflects the luxury vibe of Hastings Hotels, and don’t forget to wear a smile. It’ll set the tone for a positive interaction!
✨Tip Number 4
Finally, apply through our website! We love seeing candidates who take the initiative. Plus, it shows you're genuinely interested in joining our team. So, get your application in and let’s get you started on this exciting journey!
We think you need these skills to ace Receptionist - Front Office - Reception in Holywood
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for hospitality shine through! We want to see that you're excited about joining our team at Hastings Hotels and that you genuinely care about providing excellent service to our guests.
Tailor Your CV:Make sure to customise your CV for the Receptionist role. Highlight any relevant experience in customer service or hospitality, and don’t forget to mention any skills that align with what we’re looking for, like communication and organisation.
Be Professional Yet Friendly:Your written application should reflect the friendly and professional atmosphere we have at Culloden Estate & Spa. Use a warm tone but keep it polished – we want to see your personality while also knowing you can represent us well!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Hastings Hotels Group Limited
✨Know Your Hotel Inside Out
Before your interview, make sure you research Hastings Hotels and the Culloden Estate & Spa. Familiarise yourself with their services, amenities, and local attractions. This knowledge will not only impress your interviewers but also show your enthusiasm for the role.
✨Showcase Your People Skills
As a receptionist, you'll be the first point of contact for guests. During the interview, highlight your communication skills and any previous experience in customer service. Share specific examples of how you've handled difficult situations or provided exceptional service to guests.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the team, the hotel culture, and opportunities for development. This demonstrates your interest in the position and helps you assess if it's the right fit for you.
