At a Glance
- Tasks: Assist in serving food and beverages, ensuring guests have a delightful experience.
- Company: Join Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, tips, discounts, and 29 days holiday plus your birthday.
- Other info: Opportunities for career progression and personal development await you.
- Why this job: Be part of a vibrant team at a stunning 5-star estate this summer.
- Qualifications: Great customer service skills and a professional appearance are essential.
The predicted salary is between 9 - 12 € per hour.
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We are seeking reliable and enthusiastic people to assist our Food & Beverage Team at the Cultra Inn on the grounds of the 5-star Culloden Estate & Spa. As one of County Downs finest bars and restaurants, we are committed to providing the freshest and most mouth-watering menus. From breakfast to dinner, we use only the finest locally sourced ingredients to create memorable dishes that showcase the best local, seasonal produce.
We are also delighted to see the return of our Bollinger Champagne Garden for another sensational summer on the estate, and will need capable team members to assist in delivering a delightful experience for our guests. Supported by the Inn Manager, Gary Moran, you will have the opportunity to work with our friendly team, develop your skills, and enjoy the variety offered by a role in hospitality. You may be offered a variety of shifts depending on business needs and we expect these positions to be required for the summer season. The rate of pay for this casual work is £9.55 to £12.75 per hour, depending on your age.
Hastings Hotels offer a range of benefits including free staff meals, employee discounts, cash and credit cards tips, and opportunities for career progression and development. Hastings Hotels is an equal opportunities employer.
About The RoleTo be responsible for the presentation of guest areas and the service of food, beverages, and snacks for greatest enjoyment of our guests. To serve food and beverages to guests ensuring the highest standard of service and that all guest needs and expectations are met. Typical tasks include, bar stocks, serving food and beverages, taking orders and taking payments. To always maintain the security of stock areas, immediately reporting any breaches. To comply with all health, safety and hygiene policies and procedures.
Required Criteria- Right to Work in the United Kingdom
- Ability to deliver an exceptional standard of customer service
- A professional appearance
- A high level of attention to detail
- Excellent communication skills
- Previous experience serving food and beverages
- Previous hospitality experience in a quality establishment
- Operating Till Skills
- Bar Service
- Food Service Skills
- Exceptional Customer Service Skills
Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, a stand-alone gastro-pub, and a luxury spa. For over 50 years this family owned business has successfully established its identity in the market because we place quality and service at the heart of everything we do.
Company CultureOur guests remember the small details. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group.
Company BenefitsWe offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, 29 days holiday plus your birthday, and opportunities for career progression and development.
Food & Beverage Assistant - Summer Events in Holywood employer: Hastings Hotels Group Limited
Hastings Hotels is an exceptional employer, offering a vibrant work culture where employees are valued and supported in their professional growth. With a commitment to quality service and locally sourced ingredients, team members at the Cultra Inn enjoy a dynamic environment that fosters skill development and career progression, alongside attractive benefits such as free meals, employee discounts, and a range of wellness initiatives. Join us this summer to be part of a dedicated team that creates memorable experiences for our guests in one of Northern Ireland's finest hospitality settings.
Contact Detail:
Hastings Hotels Group Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant - Summer Events in Holywood
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hastings Hotels and their values. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering an exceptional experience, think of examples from your past where you've gone above and beyond for a guest or customer. Be ready to share these stories during your chat.
✨Tip Number 3
Dress to impress! Make sure you look professional and polished for your interview. A great appearance shows that you take pride in yourself and the role you're applying for, which is super important in hospitality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join the Hastings Hotels team. Don’t miss out on this opportunity!
We think you need these skills to ace Food & Beverage Assistant - Summer Events in Holywood
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for hospitality shine through! We love seeing candidates who are genuinely excited about the role and eager to contribute to our team at Hastings Hotels.
Tailor Your Application:Make sure to customise your application to highlight relevant experience in food and beverage service. Mention any previous roles or skills that align with what we’re looking for, like exceptional customer service or bar service skills.
Keep It Professional:While we appreciate a friendly tone, remember to maintain a professional appearance in your written application. This reflects the high standards we uphold at Hastings Hotels and shows us you’re serious about joining our team.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get you one step closer to joining our fantastic team this summer!
How to prepare for a job interview at Hastings Hotels Group Limited
✨Know Your Menu
Familiarise yourself with the food and drink offerings at Hastings Hotels. Being able to discuss the locally sourced ingredients and seasonal dishes will show your enthusiasm and knowledge, making you stand out as a candidate who truly cares about the guest experience.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Whether it’s handling difficult situations or going the extra mile for a guest, sharing these stories will demonstrate your ability to meet the high standards expected in hospitality.
✨Dress to Impress
Make sure you present yourself professionally for the interview. A smart appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously. Remember, first impressions count!
✨Ask Thoughtful Questions
Prepare some questions to ask during the interview. Inquire about team dynamics, training opportunities, or what a typical day looks like. This not only shows your interest in the role but also helps you gauge if it's the right fit for you.