At a Glance
- Tasks: Assist in delivering exceptional food and beverage service at a luxury hotel.
- Company: Join Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, employee discounts, tips, and career progression opportunities.
- Other info: Flexible shifts available for the summer season with great growth potential.
- Why this job: Be part of a friendly team and create memorable experiences for guests.
- Qualifications: Exceptional customer service skills and a professional appearance required.
The predicted salary is between 9 - 12 € per hour.
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together, we can do amazing things. We are seeking reliable and enthusiastic people to assist our Food & Beverage Team at the Cultra Inn on the grounds of the 5-star Culloden Estate & Spa.
As one of County Downs finest bars and restaurants, we are committed to providing the freshest and most mouth-watering menus. From breakfast to dinner, we use only the finest locally sourced ingredients to create memorable dishes that showcase the best local, seasonal produce. We are also delighted to see the return of our Bollinger Champagne Garden for another sensational summer on the estate, and will need capable team members to assist in delivering a delightful experience for our guests.
Supported by the Inn Manager, Gary Moran, you will have the opportunity to work with our friendly team, develop your skills, and enjoy the variety offered by a role in hospitality. You may be offered a variety of shifts depending on business needs and we expect these positions to be required for the summer season. The rate of pay for this casual work is £9.55 to £12.75 per hour, depending on your age.
Hastings Hotels offer a range of benefits including free staff meals, employee discounts, cash and credit cards tips, and opportunities for career progression and development. Hastings Hotels is an equal opportunities employer. We reserve the right to apply enhanced shortlisting criteria.
About The RoleTo be responsible for the presentation of guest areas and the service of food, beverages, and snacks for greatest enjoyment of our guests. To maintain the cleanliness of service areas according to Hastings Standards. To serve food and beverages to guests ensuring the highest standard of service and that all guest needs and expectations are met. Typical tasks include, bar stocks, serving food and beverages, taking orders and taking payments. Greeting guests and responding to their queries in a courteous and professional manner. To ensure all cash, charges, floats and till procedures are carried out correctly. To always maintain the security of stock areas, immediately reporting any breaches. To be knowledgeable about the offerings available at the Cultra Inn and wider Culloden Estate and be proactive in the sale of these to guests. To ensure that guest concerns are dealt with politely and efficiently, reporting them to the manager on duty. To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity. To comply with all health, safety and hygiene policies and procedures. Any other duties as required by management.
Required Criteria- Right to Work in the United Kingdom
- Ability to deliver an exceptional standard of customer service
- A professional appearance
- A high level of attention to detail
- Excellent communication skills
- Previous experience serving food and beverages
- Previous hospitality experience in a quality establishment
- Operating Till Skills
- Bar Service
- Food Service Skills
- Exceptional Customer Service Skills
Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, a stand-alone gastro-pub, and a luxury spa. For over 50 years this family owned business has successfully established its identity in the market because we place quality and service at the heart of everything we do.
Company CultureOur guests remember the small details. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group.
Company Benefits- Free staff meals
- Cash and credit card tips
- Employee discounts
- 29 days holiday plus your birthday
- Opportunities for career progression and development
- Access to Health & Wellbeing app
- Long service awards
- Staff celebration events
Salary: £9.55 - £12.75 per hour
Food & Beverage Assistant | Summer 2026 JBLE1_NI in Holywood employer: Hastings Hotels Group Limited
Hastings Hotels is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where teamwork and respect are paramount. Located at the stunning Culloden Estate & Spa, employees enjoy a range of benefits including free meals, competitive pay, and opportunities for career progression, all while being part of a family-owned luxury hotel group that values quality and service. Join us this summer to create memorable experiences for our guests in a vibrant and dynamic environment.
Contact Detail:
Hastings Hotels Group Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant | Summer 2026 JBLE1_NI in Holywood
✨Tip Number 1
Get to know Hastings Hotels! Familiarise yourself with their values and what makes them tick. When you walk into that interview, show them you’re not just another candidate – you’re genuinely excited about being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing an exceptional experience for guests, think of scenarios where you can demonstrate your ability to handle queries and complaints with a smile. Role-play with a friend if you need to!
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look professional and polished when you show up for your interview. It shows you care about the role and respect the company’s standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Hastings family. Let’s get you that summer gig at the Cultra Inn!
We think you need these skills to ace Food & Beverage Assistant | Summer 2026 JBLE1_NI in Holywood
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for hospitality shine through! We want to see that you're excited about the opportunity to work with us at Hastings Hotels and contribute to our amazing guest experiences.
Tailor Your Application:Make sure to customise your application to highlight relevant skills and experiences. If you've got previous experience in food and beverage service, shout about it! We love seeing how you can bring value to our team.
Be Professional Yet Friendly:While we appreciate a casual tone, remember to maintain professionalism in your application. Use clear language and check for any typos or errors. We’re looking for someone who can communicate effectively with our guests!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hastings Hotels Group Limited
✨Know Your Menu
Familiarise yourself with the offerings at the Cultra Inn and the wider Culloden Estate. Being able to discuss the menu and suggest items will show your enthusiasm and knowledge, which is key in the hospitality industry.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to meet guest needs effectively.
✨Dress to Impress
Make sure you present yourself professionally for the interview. A smart appearance reflects your understanding of the hospitality environment and shows that you take the opportunity seriously.
✨Ask Thoughtful Questions
Prepare some questions to ask during the interview. Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you gauge if it's the right fit for you.
