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- Tasks: Assist in delivering exceptional food and beverage service at a luxury hotel.
- Company: Join Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, employee discounts, tips, and career progression opportunities.
- Other info: Flexible shifts available for the summer season with great growth potential.
- Why this job: Be part of a friendly team and create memorable experiences for guests.
- Qualifications: Exceptional customer service skills and a professional appearance required.
The predicted salary is between 9 - 12 £ per hour.
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together, we can do amazing things. We are seeking reliable and enthusiastic people to assist our Food & Beverage Team at the Cultra Inn on the grounds of the 5-star Culloden Estate & Spa. As one of County Downs finest bars and restaurants, we are committed to providing the freshest and most mouth-watering menus. From breakfast to dinner, we use only the finest locally sourced ingredients to create memorable dishes that showcase the best local, seasonal produce.
Supported by the Inn Manager, Gary Moran, you will have the opportunity to work with our friendly team, develop your skills, and enjoy the variety offered by a role in hospitality. You may be offered a variety of shifts depending on business needs and we expect these positions to be required for the summer season. The rate of pay for this casual work is £9.55 to £12.75 per hour, depending on your age. Hastings Hotels offer a range of benefits including free staff meals, employee discounts, cash and credit cards tips, and opportunities for career progression and development.
About The Role
- To be responsible for the presentation of guest areas and the service of food, beverages, and snacks for greatest enjoyment of our guests.
- To maintain the cleanliness of service areas according to Hastings Standards.
- To serve food and beverages to guests ensuring the highest standard of service and that all guest needs and expectations are met.
- Typical tasks include, bar stocks, serving food and beverages, taking orders and taking payments.
- Greeting guests and responding to their queries in a courteous and professional manner.
- To ensure all cash, charges, floats and till procedures are carried out correctly.
- To always maintain the security of stock areas, immediately reporting any breaches.
- To be knowledgeable about the offerings available at the Cultra Inn and wider Culloden Estate and be proactive in the sale of these to guests.
- To ensure that guest concerns are dealt with politely and efficiently, reporting them to the manager on duty.
- To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
- To comply with all health, safety and hygiene policies and procedures.
- Any other duties as required by management.
Required Criteria
- Right to Work in the United Kingdom
- Ability to deliver an exceptional standard of customer service
- A professional appearance
- A high level of attention to detail
- Excellent communication skills
Desired Criteria
- Previous experience serving food and beverages
- Previous hospitality experience in a quality establishment
Skills Needed
- Operating Till Skills
- Bar Service
- Food Service Skills
- Exceptional Customer Service Skills
Company Culture
Our guests remember the small details. The open fire in the lounge. The supremely comfy beds. The fabulous breakfast and the interactions they had with our people. It is more important that you have the correct behaviours and attitude than every last qualification we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey.
Company Benefits
- Free staff meals
- Cash and credit card tips
- Employee discounts
- 29 days holiday plus your birthday
- Opportunities for career progression and development
- Vacation
- Paid time off
- Retirement plan and/or pension
- Employee development programs
- Competitive salary
- Preferential room rates
Food & Beverage Assistant | Summer 2026 in Holywood employer: Hastings Hotels Group Limited
Contact Detail:
Hastings Hotels Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant | Summer 2026 in Holywood
✨Tip Number 1
Get to know Hastings Hotels! Familiarise yourself with their values and what makes them tick. When you walk into that interview, show them you’re not just another candidate – you’re someone who genuinely cares about providing an exceptional experience for their guests.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle guest queries or complaints. Being able to demonstrate your ability to keep things professional and friendly will set you apart from the crowd.
✨Tip Number 3
Network like a pro! Connect with current or former employees on social media. They can give you insider tips on what it’s really like to work at Hastings Hotels and might even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest job openings there, so you can stay ahead of the game and land that summer role with us!
We think you need these skills to ace Food & Beverage Assistant | Summer 2026 in Holywood
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see that you're excited about joining our Food & Beverage Team and providing an exceptional experience for our guests.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences. If you've worked in a similar role before or have customer service experience, shout about it! We love seeing how you can contribute to our team.
Be Professional Yet Friendly: While we appreciate a casual tone, remember to maintain professionalism in your application. Use clear language and check for any typos. We’re looking for someone who can communicate well with both guests and colleagues!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hastings Hotels Group Limited
✨Know Your Menu
Familiarise yourself with the food and drink offerings at the Cultra Inn. Being able to discuss the menu confidently will impress your interviewers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond for a guest, as this is crucial in hospitality.
✨Dress to Impress
Make sure you present yourself professionally. A smart appearance is key in the hospitality industry, so choose an outfit that reflects the high standards of Hastings Hotels.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about team dynamics, training opportunities, or what a typical day looks like. It shows your enthusiasm and helps you gauge if the role is right for you.