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- Tasks: Assist in delivering exceptional food and beverage service at a luxury hotel.
- Company: Join Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, employee discounts, tips, and career progression opportunities.
- Other info: Flexible shifts available for the summer season with great growth potential.
- Why this job: Be part of a friendly team and create memorable experiences for guests.
- Qualifications: Exceptional customer service skills and a professional appearance required.
The predicted salary is between 9 - 12 £ per hour.
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together, we can do amazing things. We are seeking reliable and enthusiastic people to assist our Food & Beverage Team at the Cultra Inn on the grounds of the 5-star Culloden Estate & Spa. As one of County Downs finest bars and restaurants, we are committed to providing the freshest and most mouth-watering menus. From breakfast to dinner, we use only the finest locally sourced ingredients to create memorable dishes that showcase the best local, seasonal produce.
Supported by the Inn Manager, Gary Moran, you will have the opportunity to work with our friendly team, develop your skills, and enjoy the variety offered by a role in hospitality. You may be offered a variety of shifts depending on business needs and we expect these positions to be required for the summer season. The rate of pay for this casual work is £9.55 to £12.75 per hour, depending on your age. Hastings Hotels offer a range of benefits including free staff meals, employee discounts, cash and credit cards tips, and opportunities for career progression and development.
About The Role
- To be responsible for the presentation of guest areas and the service of food, beverages, and snacks for greatest enjoyment of our guests.
- To maintain the cleanliness of service areas according to Hastings Standards.
- To serve food and beverages to guests ensuring the highest standard of service and that all guest needs and expectations are met.
- Typical tasks include, bar stocks, serving food and beverages, taking orders and taking payments.
- Greeting guests and responding to their queries in a courteous and professional manner.
- To ensure all cash, charges, floats and till procedures are carried out correctly.
- To always maintain the security of stock areas, immediately reporting any breaches.
- To be knowledgeable about the offerings available at the Cultra Inn and wider Culloden Estate and be proactive in the sale of these to guests.
- To ensure that guest concerns are dealt with politely and efficiently, reporting them to the manager on duty.
- To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
- To comply with all health, safety and hygiene policies and procedures.
- Any other duties as required by management.
Required Criteria
- Right to Work in the United Kingdom
- Ability to deliver an exceptional standard of customer service
- A professional appearance
- A high level of attention to detail
- Excellent communication skills
Desired Criteria
- Previous experience serving food and beverages
- Previous hospitality experience in a quality establishment
Skills Needed
- Operating Till Skills
- Bar Service
- Food Service Skills
- Exceptional Customer Service Skills
About The Company
Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, a stand-alone gastro-pub, and a luxury spa. For over 50 years this family owned business has successfully established its identity in the market because we place quality and service at the heart of everything we do.
Company Culture
Our guests remember the small details. It is more important that you have the correct behaviours and attitude than every last qualification we can help you attain that. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey.
Company Benefits
- Free staff meals
- Cash and credit card tips
- Employee discounts
- 29 days holiday plus your birthday
- Opportunities for career progression and development
- Vacation
- Paid time off
- Retirement plan and/or pension
- Employee development programs
- Competitive salary
- Preferential room rates
Food & Beverage Assistant | Summer 2026 employer: Hastings Hotels Group Limited
Contact Detail:
Hastings Hotels Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant | Summer 2026
✨Tip Number 1
Get to know Hastings Hotels! Familiarise yourself with their values and the unique offerings at the Cultra Inn. When you show genuine interest in the company, it’ll shine through during your conversations.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing an exceptional experience, think of scenarios where you can demonstrate your ability to handle guest queries and concerns with a smile.
✨Tip Number 3
Network like a pro! Connect with current or former employees on social media platforms. They can give you insider tips on what it’s really like to work there and how to stand out in your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from Hastings Hotels.
We think you need these skills to ace Food & Beverage Assistant | Summer 2026
Some tips for your application 🫡
Show Your Enthusiasm: When you're writing your application, let your passion for hospitality shine through! We want to see that you're excited about the role and ready to bring a smile to our guests' faces.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles in food and beverage or customer service that align with what we’re looking for at Hastings Hotels.
Be Professional Yet Friendly: While we love a casual vibe, remember to keep your tone professional. Use clear language and check for any typos or errors before hitting send. First impressions count!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need about the role and our amazing benefits!
How to prepare for a job interview at Hastings Hotels Group Limited
✨Know Your Menu
Familiarise yourself with the food and drink offerings at the Cultra Inn. Being able to discuss the menu confidently will impress your interviewers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond for a guest, as this is crucial in hospitality.
✨Dress to Impress
Make sure you present yourself professionally. A smart appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about team dynamics, training opportunities, or what a typical day looks like. It shows your enthusiasm and eagerness to learn more about the role.