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- Tasks: Join our housekeeping team to ensure a pristine environment for our guests.
- Company: Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, employee discounts, and career progression opportunities.
- Other info: Flexible hours with competitive pay and a supportive work culture.
- Why this job: Be part of a friendly team and develop your skills in hospitality.
- Qualifications: Good communication skills and a tidy appearance are essential.
The predicted salary is between 9 - 12 £ per hour.
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things. We are seeking a reliable and enthusiastic person to become part of our housekeeping team at the exclusive Everglades Hotel. Under the leadership of our Executive Head Housekeeper, Dorota Lewinska, you will have the opportunity to work with our friendly team, develop your skills, and enjoy the variety offered by a role in hospitality.
The rate of pay for this casual position ranges from £9.55 to £12.75 per hour, depending on your age. Hours vary but typical shift patterns are 9am-3pm and 8am-3pm with later finishes when required. We are seeking an individual who is able to work weekdays and weekends. We offer a range of benefits including free staff meals, employee discounts, and opportunities for career progression and development.
About The Role:
- To ensure that all housekeeping areas within the hotel are cleaned and presented to the Hastings Standard for the greatest enjoyment of our guests.
- To clean and service bedrooms, bathrooms, corridors, and public areas of the hotel. Typical tasks include vacuuming, mopping, cleaning toilets, stripping and making beds.
- To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.
- To always maintain the security of bedrooms and stock, immediately reporting any breaches and dealing with lost property in accordance with company procedures.
- To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
- To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
- Greeting guests and responding to their queries.
- To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.
- To comply with all health, safety and hygiene policies and procedures.
- Any other duties as required by management.
About You:
- We would love you to have some similar previous experience, but this is not essential as our Housekeeping Team will provide you with full training.
- Right to Work in the United Kingdom.
- Must have good communication skills and a clean and tidy appearance.
- A team player.
Desired Criteria:
- Previous cleaning experience.
- Must be educated to GCSE standard or the equivalent with grades A-C in English and Maths.
Skills Needed:
- Cleaning Skills
- General Housekeeping Skills
- Public Area Cleaning Skills
- Bedroom Cleaning Skills
Company Culture:
Our guests remember the small details. It is more important that you have the correct behaviours and attitude than every last qualification. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey.
Company Benefits:
- Free staff meals
- Cash and credit card tips
- Employee discounts
- 29 days holiday plus your birthday
- Opportunities for career progression and development
- Paid time off
- Retirement plan and/or pension
- Employee development programs
- Competitive salary
- Preferential room rates
- Discount on meals purchased
- Discount on spa treatments or products
- Free meals during shifts
- Free parking or Discounted parking
- Employee Assistance Scheme
- Wellbeing Scheme
- Employee Recognition Scheme
- On the job learning
- Access to Health & Wellbeing app
- Long service awards
- Staff celebration events
Housekeeping Attendant in Derry employer: Hastings Hotels Group Limited
Contact Detail:
Hastings Hotels Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Attendant in Derry
✨Tip Number 1
Get to know Hastings Hotels! Before your interview, check out their website and social media. Familiarise yourself with their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Housekeeping Attendant, you'll be interacting with guests and colleagues. Try role-playing common scenarios with a friend to boost your confidence and ensure you can handle any questions or concerns that come your way.
✨Tip Number 3
Dress to impress! Make sure you present yourself neatly and professionally for your interview. A clean and tidy appearance reflects your attention to detail, which is super important in housekeeping roles.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Housekeeping Attendant in Derry
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see that you're excited about joining our housekeeping team and contributing to the amazing experiences we offer our guests.
Tailor Your Application: Make sure to customise your application to highlight any relevant experience or skills you have. Even if you don't have direct cleaning experience, mention any teamwork or customer service roles you've had – it all counts!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit for our team.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you can find more info about us and what we offer there!
How to prepare for a job interview at Hastings Hotels Group Limited
✨Know the Company
Before your interview, take some time to research Hastings Hotels. Understand their values, what they offer, and why they pride themselves on their people. This will help you align your answers with their culture and show that you're genuinely interested in being part of their team.
✨Dress the Part
As a Housekeeping Attendant, maintaining a clean and tidy appearance is crucial. Dress smartly for your interview to reflect this standard. It shows respect for the role and demonstrates that you understand the importance of presentation in hospitality.
✨Show Your Enthusiasm
Hastings Hotels is looking for reliable and enthusiastic individuals. During the interview, express your passion for hospitality and your eagerness to contribute to the team. Share any relevant experiences, even if they're not directly related to housekeeping, to highlight your positive attitude.
✨Prepare for Practical Questions
Expect questions about how you would handle specific situations in housekeeping, such as dealing with guest complaints or managing time effectively during busy shifts. Think of examples from past experiences or scenarios where you can demonstrate your problem-solving skills and teamwork.