At a Glance
- Tasks: Lead a vibrant bar team and create unforgettable guest experiences.
- Company: Join Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, tips, 29 days holiday, and career growth opportunities.
- Other info: Embrace a culture that values personal development and teamwork.
- Why this job: Be part of a passionate team delivering exceptional service in a dynamic environment.
- Qualifications: Experience in hospitality and strong leadership skills are essential.
The predicted salary is between 29000 - 29000 £ per year.
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things. Are you a motivated, proactive person who cares deeply about creating exceptional experiences for your guests? Do you take personal pride in delivering luxury service? If so, we would welcome you to apply for the position of Bar Manager at the Everglades Hotel.
Under the leadership of our General Manager, Sam Denning, you will have the opportunity to work with our friendly team, develop your skills, and enjoy the variety offered by a role in hospitality. We want to help you to develop your skills and offer an extensive range of learning and development opportunities. The successful candidate can expect to work 35 hours per week (excluding breaks), five shifts out of seven including weekends. Hours vary to cover breakfast, lunch, dinner and evening functions. The salary for this full-time position starts from £29,000 per annum depending on experience. We offer a range of benefits including free staff meals, employee discounts, cash and credit card tips, 29 days holiday plus your birthday and opportunities for career progression and development.
About The Role:
- To assist with the management of the Restaurant for the greatest enjoyment of guests and maximum profit contribution to the hotel.
- To manage and motivate employees through effective communication, training, and development, in accordance with company policies and relevant employment legislation, ensuring all procedures are followed to Hastings Standards.
- To promote and contribute to a harmonious working environment where all employees are treated with respect and dignity.
- To receive payments for beverages sold and record drinks and goods sold to guests, in accordance with operating procedures.
- To use equipment and bar pumps efficiently, to maintain proper measures and ensure minimum wastage.
- To support the General Manager with annual budgets, putting in place appropriate mechanisms to effectively manage costs and all factors relating to the financial performance of the Bar, ensuring appropriate plans are created, communicated, and implemented.
- To ensure Hastings quality standards and procedures are fully understood, implemented and regularly reviewed, and that formal and informal feedback is used to ensure continual improvement.
- To ensure bar stocks are fully maintained and that goods and products are properly displayed to a high standard.
- To ensure company policies relating to stock management and stock ordering are implemented and monitored, taking appropriate action to resolve problems.
- To ensure all employees receive appropriate training, coaching and development to provide effective and efficient service in line with Hastings standards.
- To ensure the team are knowledgeable about the facilities and services within the hotel and are proactive in the sale of these to guests.
- To ensure you and the team assist guests with any reasonable request for hotel services.
- To ensure you and the team respond to complaints and find the appropriate solution.
- To maintain effective communication and relationships with other properties, departments, suppliers etc. to maintain an effective operation and ensure guest satisfaction.
- To ensure the bar areas, fixtures and equipment are properly maintained and presented to Hastings standards.
- To ensure the security of restaurant and storage areas is maintained at all times.
- To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures.
- To seek and continuously develop knowledge relating to the industry sector and competitor activity, providing input into future plans and maintain and enhance market position.
- To assist with the recruitment, selection and utilisation of employees to achieve the optimum use of employee resource in line with business peaks and troughs.
- To ensure the hotel's compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation.
- To carry out the role of Duty Manager for the Hotel as required.
- Any other duties as required by Management.
Required Criteria:
- Right to Work in the United Kingdom
- A professional appearance
- Excellent communication skills
- Ability to deliver exceptional customer service
- Proven ability to lead a team to achieve success
- Previous experience in hospitality
- Strong operational bar experience
- A good awareness of cash handling, stock control, stock ordering and budgeting
Desired Criteria:
- Educated to GCSE standard or the equivalent with grades A-C in English and Maths
- Educated to degree level in a relevant field such as Tourism and Hospitality Management
- Previous experience as a manager in a high-quality establishment
Skills Needed:
- Managing Teams
- Bar Skills
- Bar Service
- Exceptional Customer Service Skills
Company Culture:
Our guests remember the small details. The open fire in the lounge. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our people. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey...
Company Benefits:
- Free staff meals
- Cash and credit card tips
- Employee discounts
- 29 days holiday plus your birthday
- Opportunities for career progression and development
- Vacation
- Paid time off
- Retirement plan and/or pension
- Employee development programs
- Competitive salary
- Preferential room rates
- Family and friends rates
- Discount on meals purchased
- Discount on spa treatments or products
- Free meals during shifts
- Free parking or Discounted parking
- Employee Assistance Scheme
- Wellbeing Scheme
- Employee Recognition Scheme
- On the job learning
- Access to Health
Bar Manager TLNT1_NI in Derry employer: Hastings Hotels Group Limited
Hastings Hotels is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture where teamwork and personal development are highly valued. As a Bar Manager at the Everglades Hotel, you will enjoy competitive benefits such as free staff meals, generous holiday allowances, and numerous opportunities for career progression within a family-owned luxury hotel group that has been a staple in Northern Ireland for over 50 years.
Contact Details:
Hastings Hotels Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Bar Manager TLNT1_NI in Derry
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Hastings Hotels. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show up and shine! If you can, visit the Everglades Hotel and get a feel for the place. Chat with staff, soak in the atmosphere, and let them see your enthusiasm for the role. It’s all about making a memorable impression!
✨Tip Number 3
Prepare for the interview like it’s a big night at the bar! Research Hastings Hotels, understand their values, and think about how you can contribute to their mission of delivering exceptional guest experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Bar Manager TLNT1_NI in Derry
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through. Share specific experiences where you created exceptional guest experiences or led a team to success. We want to see that you genuinely care about delivering luxury service!
Tailor Your Application:Make sure to customise your application to fit the Bar Manager role at Hastings Hotels. Highlight your relevant skills and experiences, especially in bar management and customer service. This shows us that you've done your homework and are serious about joining our team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit for the role.
Apply Through Our Website:Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you're considered for the position. Plus, it gives you a chance to explore more about Hastings Hotels and what we offer.
How to prepare for a job interview at Hastings Hotels Group Limited
✨Know Your Stuff
Before the interview, make sure you know all about Hastings Hotels and what they stand for. Familiarise yourself with their values, especially around exceptional customer service and teamwork. This will help you show that you're not just interested in the job, but also in being part of their family.
✨Showcase Your Experience
Prepare to discuss your previous experience in hospitality, particularly any roles where you've led a team or managed a bar. Be ready to share specific examples of how you've delivered exceptional service or handled difficult situations. This will demonstrate your capability and fit for the Bar Manager role.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the hotel’s operations, team dynamics, or opportunities for development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Dress to Impress
First impressions matter, especially in hospitality. Make sure you present yourself professionally, reflecting the luxury service Hastings Hotels is known for. A smart appearance will set the tone for a positive interview experience.