At a Glance
- Tasks: Join our team to ensure The Halt sparkles for guests with cleaning and service duties.
- Company: Hastings Hotels is a family-owned luxury hotel group in Northern Ireland, known for quality and hospitality.
- Benefits: Enjoy free meals, employee discounts, 29 days holiday, and career progression opportunities.
- Why this job: Be part of a friendly team, develop your skills, and create memorable guest experiences.
- Qualifications: GCSEs in English and Maths required; previous cleaning experience is a plus but not essential.
- Other info: Flexible shifts available, with a competitive salary of £22,568 per annum.
The predicted salary is between 22568 - 22568 £ per year.
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland and we are opening a new venue in the heart of Great Victoria Street in Belfast City Centre – The Halt. We value our people. It\’s our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things. We are seeking a reliable and enthusiastic person to become part of our team at The Halt. You will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. Find out more about why our people love working for Hastings Hotels here. The successful candidate can expect to work a variety of shifts ranging from afternoon and evenings, both through the week and especially at weekends. We offer a range of benefits for further details about our employee benefits click here. To find out more about Hastings Hotels and what our company offers please visit Hastings Hotels is an Equal Opportunities Employer. About The Role To ensure that all areas of the Halt are cleaned and presented to the Hastings Standard for the greatest enjoyment of our guests. To clean and service all areas including bathrooms. Typical tasks include vacuuming, mopping and cleaning toilets To ensure all equipment and materials are used in the correct manner and any problems are reported immediately. To always maintain the security of restrooms, public areas and stock, immediately reporting any breaches and dealing with lost property in accordance with company procedures. To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity. To be knowledgeable about the Halt offerings and be proactive in the sale of these to guests. To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty. To comply with all health, safety and hygiene policies and procedures. Any other duties as required by management. About You We would love you to have some similar previous experience, but this is not essential as our Housekeeping Team will provide you with full training. Required Criteria Right to Work in the United Kingdom Good Command of English Language Must have good communication skills and a clean and tidy appearance. Must be educated to GCSE standard or the equivalent with grades A-C in English and Maths. Desired Criteria Previous cleaning experience Skills Needed Exceptional Customer Service Skills, Cleaning Skills, General Housekeeping Skills, Public Area Cleaning Skills, Bedroom Cleaning Skills About The Company Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, one stand-alone grill bar/restaurant and a luxury spa. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. Over 50 years this family owned business has successfully earned its identity and in a crowded market place because we place quality at the heart of what we do. Quality in the design of our properties and their upkeep. Quality in the local sourcing of the food and drink we offer our guests. And quality in our people, people with personality, attention to detail, and a desire to develop their careers with us. Company Culture Our guests remember small details. The open fires in the front hall. The supremely comfy beds. The fabulous breakfast… and the interactions they had with our staff. It is more important that you have the correct behaviours and attitude than every last qualification… we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey. As a result, we are proud to have some of the best staff retention levels in the hospitality industry. Company Benefits We offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, 29 days holiday plus your birthday off, and opportunities for career progression and development. Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Cycle to work, Competitive salary, Event tickets, Preferential room rates, Family and friends rates, Discount on meals purchased , Discount on spa treatments or products, Long service recognition, Free meals during shifts, Free parking or Discounted parking , Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Employee of the Month Salary £9.00 – £12.25 per hour Skills: Exceptional Customer Serv Cleaning Skills General Housekeeping Skil Public Area Cleaning Skil Bedroom Cleaning Skills Benefits: Vacation, Paid time off Retirement plan and/or pension Employee development programs Employee discounts Cycle to work Competitive salary
Cleaner employer: Hastings Hotels Group Limited
Contact Detail:
Hastings Hotels Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaner
✨Tip Number 1
Familiarise yourself with Hastings Hotels' values and culture. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions, showcasing that you're a good fit for their team.
✨Tip Number 2
Highlight any previous experience in hospitality or cleaning roles, even if it's informal. Sharing specific examples of how you've maintained cleanliness or provided excellent service can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your communication skills and how you handle guest interactions. Since the role involves dealing with guests, demonstrating your ability to communicate effectively and resolve concerns will be crucial.
✨Tip Number 4
Show enthusiasm for the role and the opportunity to work at The Halt. Employers appreciate candidates who are genuinely excited about joining their team and contributing to a positive work environment.
We think you need these skills to ace Cleaner
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements. Highlight your relevant skills and experiences that align with the role of a Cleaner at Hastings Hotels.
Tailor Your CV: Make sure your CV is tailored to the position. Emphasise any previous cleaning experience, customer service skills, and your ability to work in a team. Use clear headings and bullet points for easy readability.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for Hastings Hotels and how your values align with theirs. Be sure to include specific examples of your skills and experiences.
Proofread Your Application: Before submitting your application, proofread all documents for spelling and grammatical errors. A clean and error-free application reflects your attention to detail, which is crucial for a cleaning role.
How to prepare for a job interview at Hastings Hotels Group Limited
✨Show Enthusiasm for the Role
Make sure to express your excitement about the opportunity to work at Hastings Hotels. They value enthusiasm and a positive attitude, so let your passion for hospitality shine through during the interview.
✨Demonstrate Attention to Detail
As a cleaner, attention to detail is crucial. Be prepared to discuss how you ensure cleanliness and organisation in your previous roles, even if you don't have direct cleaning experience. Mention any relevant skills that showcase your meticulous nature.
✨Highlight Teamwork Skills
Hastings Hotels emphasises a harmonious working environment. Share examples of how you've successfully worked in teams before, focusing on your ability to communicate effectively and support your colleagues.
✨Prepare Questions About the Company
Show your interest in Hastings Hotels by preparing thoughtful questions about their values, culture, and the specific role. This demonstrates that you've done your homework and are genuinely interested in being part of their team.