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- Tasks: Coordinate exciting events and ensure guests have an unforgettable experience.
- Company: Join Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, employee discounts, 29 days holiday plus your birthday, and career growth opportunities.
- Why this job: Be part of a friendly team and develop your skills in a dynamic hospitality environment.
- Qualifications: Degree or qualification in Hospitality or Events Management preferred, with strong communication skills.
- Other info: Great staff retention and a supportive culture focused on your career development.
The predicted salary is between 24000 - 32000 £ per year.
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It’s our people who provide the excellent experience we offer to all our guests. When we work together, we can do amazing things. We are seeking a reliable and enthusiastic person to become part of our Hotel Events Team at the exclusive Europa.
Under the inspiring leadership of our Events and Business Development Manager, Lyndsey Monaghan, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. The successful candidate can expect to work mainly office hours Monday- Friday (35 hours excluding breaks). The rate of pay for this full-time position is £28,000 per annum.
We offer a range of benefits including free staff meals, employee discounts, credit card tips, an excellent service charge shared across the team, 29 days holiday plus your birthday and opportunities for career progression and development.
About The Role
- To assist with the smooth running of the Events department for the greatest enjoyment of the guests and maximum profit contribution to the hotel.
- To ensure the efficient operation of selling conference & banqueting bookings and the delivery of Hastings service standards.
- To communicate to relevant Managers full details of business for the following week and all client requirements.
- To keep the Food and Beverage Teams updated on a daily basis of any last minute business and amendments to the weekly function sheet.
- To liaise with customers face-to-face, via email, telephone and through website enquiries.
- Contributing to achieving the overall departmental sales targets / budgets set by senior management via cold calling, warm calling, client site inspections, upselling & increasing revenue streams where applicable.
- To promote and contribute to a harmonious working environment where all employees are treated with respect and dignity.
- To assist in creating reports for Business Development Meetings and have a sound knowledge of business on the books, current trends in conference and banqueting business sectors such as weddings, functions and conferences.
- To maintain effective communication and relationships with other hotel departments, suppliers and agencies to maintain an effective operation and ensure guest satisfaction.
- To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures.
- To seek and continuously develop knowledge relating to the industry sector and competitor activity, to provide input into future plans and activities, and so maintain and enhance market position.
- To ensure the hotel's compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation.
- Any other duties as required by management.
About You
We would love you to have similar previous experience ideally gained within the hospitality/tourism sector.
Required Criteria
- Must have a degree or third level qualification.
- Must have excellent communication, organisation and computer skills.
- Must have a professional appearance.
- Right to work in the United Kingdom.
Desired Criteria
- Degree or third level qualification in Hospitality or Events Management.
Skills Needed
- Supervision
- Task Planning
- Team Management
- Hospitality
- Exceptional Customer Service Skills
Company Culture
Our guests remember small details. The open fires in the front hall. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our staff. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that.
We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey. As a result, we are proud to have some of the best staff retention levels in the hospitality industry.
Company Benefits
We offer a range of benefits including free staff meals, cash and credit card tips, employee discounts, 29 days holiday plus your birthday off, and opportunities for career progression and development.
Senior Events Co-ordinator in Belfast employer: Hastings Hotels Group Limited
Contact Detail:
Hastings Hotels Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Events Co-ordinator in Belfast
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hastings Hotels' website and social media. Understanding their values and what makes them tick will help you connect during your chat.
✨Tip Number 2
Practice your pitch! You want to come across as enthusiastic and reliable, so rehearse how you'll introduce yourself and highlight your relevant experience. Keep it natural and engaging!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the role and the team, plus it shows you're genuinely interested in joining the family.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of Hastings Hotels right from the start.
We think you need these skills to ace Senior Events Co-ordinator in Belfast
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through! Share experiences that highlight your enthusiasm and how you can contribute to creating memorable guest experiences at Hastings Hotels.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Senior Events Co-ordinator role. Highlight relevant skills and experiences that match the job description, especially in event management and customer service. We want to see how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. Remember, we appreciate well-organised information that showcases your qualifications without any fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team at Hastings Hotels!
How to prepare for a job interview at Hastings Hotels Group Limited
✨Know Your Stuff
Before the interview, make sure you research Hastings Hotels and their values. Understand their commitment to quality and how they prioritise guest experiences. This will help you align your answers with what they’re looking for.
✨Showcase Your Experience
Be ready to discuss your previous experience in hospitality or events management. Prepare specific examples of how you've successfully managed events or contributed to a team, as this will demonstrate your capability for the role.
✨Communicate Effectively
Since excellent communication is key for this position, practice articulating your thoughts clearly. Be prepared to answer questions about how you would handle client interactions and keep teams informed about event details.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or upcoming events at Hastings Hotels. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
