At a Glance
- Tasks: Support the Revenue Team with admin tasks and drive sales opportunities.
- Company: Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Free meals, employee discounts, 29 days' holiday, and career progression.
- Other info: Work in a dynamic office environment with great growth potential.
- Why this job: Join a friendly team and make a real impact in the hospitality industry.
- Qualifications: Enthusiastic, reliable, and keen to learn about revenue management.
The predicted salary is between 24570 - 24570 £ per year.
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things. We are seeking a reliable and enthusiastic Revenue Administrator to support the Revenue Team at our Corporate Head Office in Belfast. Our Head Office is adjoined to the four-star Stormont Hotel and located just minutes away from Belfast City Centre.
Under the inspiring leadership of our Group Revenue Manager, Cathy Scott, you will have the opportunity to work with our friendly team, develop your skills, and enjoy the variety offered by a role with a leading hospitality group. This role will primarily provide administrative support to the Revenue Team; however, you will be encouraged to drive revenue and sales opportunities, whilst supporting colleagues across the business.
The successful candidate can expect to work office hours fully on site, Monday to Friday, 35 hours per week excluding breaks. The salary for this full-time position is £24,570 per annum. We offer a range of benefits including free staff meals, employee discounts, 29 days' holiday plus your birthday, free car parking at the Stormont Hotel, and opportunities for career progression and development. Upon completion of your probationary period, you can enjoy a Hastings experience at any one of our luxury hotels with bed and breakfast for two.
About The Role:
- Provide administrative assistance and support to the Group Revenue Manager.
- Compile daily, weekly, and monthly revenue reports and distribute to the senior management team in a timely manner.
- Daily communication with the Revenue Manager and Central Reservations team to review business on the books for the Hastings Hotels group of properties.
- Review daily and weekly reports including daily rooms report, and competitors report to track pickup/pace and drop offs to identify revenue opportunities.
- Review and maintain the Property Management System (PMS) and Revenue Management System (RMS) to ensure maximum revenue optimisation for all properties in the group.
- Assist in updating websites/GDS/Wholesalers to ensure availability, rates, and restrictions across all relevant booking platforms and that these are loaded and correct at all times.
- Regularly update online portals with content and imagery that is up to date and accurate.
- Undertake regular rate checks to ensure rates/rooms are loaded, visible, and bookable on all channels.
- Build rates and packages on the Property Management System and websites for selling.
- Reconcile and process monthly commissions.
- Ensure market segmentation is updated and correct.
- Support the Group Revenue Manager with preparation of forecasts and annual budgets.
- Meet regularly with relevant team members and managers both in Head Office and in the Hotels to confirm short and long term revenue, and selling strategies as and when required.
- Manage internal accommodation requests.
- Distribute and manage reservations from key stakeholders.
Hastings Hotels is an Equal Opportunities Employer.
Revenue Administrator JBLE1_NI in Belfast employer: Hastings Hotels Group Limited
Hastings Hotels is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where teamwork and collaboration thrive. Located in Belfast, our Corporate Head Office provides a vibrant environment with opportunities for career progression, competitive benefits such as free meals and generous holiday allowances, and the unique chance to experience luxury stays at our hotels. Join us to be part of a family-owned hospitality group that values your contributions and encourages personal growth.
Contact Details:
Hastings Hotels Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Revenue Administrator JBLE1_NI in Belfast
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Hastings Hotels on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Hastings Hotels thoroughly. Know their values, recent news, and what makes them tick. This will show you're genuinely interested and ready to contribute to their success.
✨Tip Number 3
Practice common interview questions with a mate. Focus on how your skills align with the role of Revenue Administrator. Being able to articulate your experience clearly will help you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining the Hastings family!
We think you need these skills to ace Revenue Administrator JBLE1_NI in Belfast
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the hospitality industry shine through. We love seeing candidates who are genuinely excited about the role and our company. A little enthusiasm can go a long way!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that aligns with the Revenue Administrator role. We want to see how your skills can contribute to our team, so don’t be shy about showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the position. Remember, less is often more!
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your details and get back to you. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Hastings Hotels Group Limited
✨Know Your Numbers
As a Revenue Administrator, you'll be dealing with reports and data regularly. Brush up on your numerical skills and be prepared to discuss how you've used data to drive revenue in past roles. Familiarise yourself with key metrics that are relevant to the hospitality industry.
✨Show Enthusiasm for Hospitality
Hastings Hotels values its people and the experiences they create. Make sure to express your passion for the hospitality industry during the interview. Share any personal experiences or stories that highlight your enthusiasm for providing excellent service and working as part of a team.
✨Prepare Questions for the Team
Interviews are a two-way street! Prepare thoughtful questions about the Revenue Team's goals and challenges. This shows you're genuinely interested in the role and eager to contribute. Ask about the tools they use for revenue management and how you can support their strategies.
✨Demonstrate Your Organisational Skills
As this role involves a lot of administrative tasks, be ready to showcase your organisational abilities. Bring examples of how you've managed multiple tasks or projects in the past. Discuss any systems or methods you use to stay organised and ensure accuracy in your work.
