At a Glance
- Tasks: Join our housekeeping team to ensure a sparkling clean environment for guests at the Europa Hotel.
- Company: Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, employee discounts, 29 days holiday plus your birthday, and career progression opportunities.
- Other info: Full training provided; no previous experience necessary!
- Why this job: Be part of a friendly team and develop your skills in a dynamic hospitality environment.
- Qualifications: GCSEs in English and Maths, good communication skills, and a tidy appearance.
The predicted salary is between 23478 - 23478 £ per year.
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things. We are seeking a reliable and enthusiastic person to become part of our housekeeping team at the exclusive Europa Hotel. Under the inspiring leadership of our Head Housekeeper, Steven Williams, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality.
The successful candidate can expect to work 35 hours per week (excluding breaks), five shifts out of seven including weekends. Hours of work are 11pm-7am. The salary for this full time position is £23,478 per annum. We offer a range of benefits including free staff meals, employee discounts, 29 days holiday plus your birthday and opportunities for career progression and development.
About The Role:
- To ensure that all areas of the Housekeeping function are cleaned and maintained for the greatest enjoyment of the guests and maximum resource efficiency for the hotel.
- To clean and service bedrooms, bathrooms, corridors, and public areas of the hotel. Typical tasks include vacuuming, mopping, cleaning toilets, stripping and making beds.
- To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.
- To always maintain the security of bedrooms and stock, immediately reporting any breaches and dealing with lost property in accordance with company procedures.
- To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.
- To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
- Greeting guests and responding to their queries.
- To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.
- To comply with all health, safety and hygiene policies and procedures.
- Any other duties as required by management.
About You:
- We would love you to have some similar previous experience, but this is not essential as our Housekeeping Team will provide you with full training.
Required Criteria:
- Right to Work in the United Kingdom
- Good Command of English Language
- Must have good communication skills and a clean and tidy appearance.
- Must be educated to GCSE standard or the equivalent with grades A-C in English and Maths.
Desired Criteria:
- Previous cleaning experience
Skills Needed:
- Exceptional Customer Service Skills
- Cleaning Skills
- General Housekeeping Skills
- Public Area Cleaning Skills
- Bedroom Cleaning Skills
Company Culture:
Our guests remember the small details. The open fire in the lounge. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our people. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey...
Company Benefits:
- Free staff meals
- Cash and credit card tips
- Employee discounts
- 29 days holiday plus your birthday
- Opportunities for career progression and development
- Vacation
- Paid time off
- Retirement plan and/or pension
- Employee development programs
- Competitive salary
- Preferential room rates
- Discount on meals purchased
- Discount on spa treatments or products
- Free meals during shifts
- Free parking or Discounted parking
- Employee Assistance Scheme
- Wellbeing Scheme
- Employee Recognition Scheme
- On the job learning
- Access to Health & Wellbeing app
- Long service awards
- Staff celebration events
- Company employee App
Salary: £23,478.00 per year
Housekeeping Attendant (Public Areas Nights) JBLE1_NI in Belfast employer: Hastings Hotels Group Limited
Hastings Hotels is a family-owned luxury hotel group in Northern Ireland that prioritises its people, fostering a supportive and collaborative work environment. As a Housekeeping Attendant at the prestigious Europa Hotel, you will enjoy competitive benefits such as free meals, generous holiday allowances, and ample opportunities for career progression, all while being part of a team that values quality service and personal development.
Contact Details:
Hastings Hotels Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Attendant (Public Areas Nights) JBLE1_NI in Belfast
✨Tip Number 1
Get to know Hastings Hotels! Before your interview, check out their website and social media. Familiarise yourself with their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing an excellent experience for guests, think of examples from your past where you've gone above and beyond. Be ready to share these stories during your chat with the hiring team.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look tidy and presentable when you meet the team. It shows that you take pride in your appearance and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for joining the Hastings Hotels family!
We think you need these skills to ace Housekeeping Attendant (Public Areas Nights) JBLE1_NI in Belfast
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for hospitality shine through! We want to see that you're excited about joining our team and making a difference in our guests' experiences.
Tailor Your Application:Make sure to customise your application to highlight any relevant experience or skills you have. Even if you don't have direct cleaning experience, mention any customer service roles or teamwork experiences that showcase your ability to work well with others.
Keep It Clear and Concise:We appreciate straightforward applications! Keep your language clear and to the point, ensuring that we can easily see why you'd be a great fit for the Housekeeping Attendant role.
Apply Through Our Website:Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you're considered for this fantastic opportunity at Hastings Hotels.
How to prepare for a job interview at Hastings Hotels Group Limited
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Housekeeping Attendant. Familiarise yourself with tasks like cleaning public areas, bedrooms, and bathrooms. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your People Skills
Since this job involves interacting with guests and colleagues, be ready to showcase your exceptional customer service skills. Think of examples where you've dealt with guest queries or worked well in a team. This will highlight your ability to contribute positively to the hotel environment.
✨Dress to Impress
Even though the role is hands-on, first impressions matter! Dress neatly and maintain a clean appearance for your interview. This shows that you take pride in your work and understand the importance of presentation in hospitality.
✨Ask Thoughtful Questions
Prepare a few questions about the hotel and its culture. Asking about training opportunities or how the team works together can show your genuine interest in becoming part of Hastings Hotels. It also gives you a chance to see if the company aligns with your career goals.
