At a Glance
- Tasks: Serve food and beverages, ensuring guests have an unforgettable experience.
- Company: Join Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, tips, discounts, 29 days holiday plus your birthday, and career growth.
- Other info: Full training provided; no prior experience necessary!
- Why this job: Be part of a friendly team and develop your skills in a vibrant hospitality environment.
- Qualifications: GCSEs in English and Maths, excellent communication skills, and a professional appearance.
The predicted salary is between 23478 - 23478 £ per year.
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We are seeking a reliable and enthusiastic person to become part of our Food & Beverage Team at the exclusive Europa Hotel. Under the inspiring leadership of our General Manager, Andrew McNeill, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality.
The successful candidate can expect to work 35 hours per week (excluding breaks), five shifts out of seven including weekends. The salary for this full-time position is £23,478 per annum. We offer a range of benefits including free staff meals, employee discounts, cash and credit card tips, an excellent service charge shared across the team, 29 days holiday plus your birthday and opportunities for career progression and development.
About The Role
- To be responsible for serving food & beverages for the greatest enjoyment of our guests.
- To serve food and beverages to guests ensuring the highest standard of service and that all guest needs and expectations are met.
- Typical tasks include clearing and setting tables, taking orders, serving food and beverages and taking payments.
- To ensure all cash, charges, floats and till procedures are carried out correctly.
- Greeting guests and responding to their queries.
- To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.
- To always maintain the security of stock areas, immediately reporting any breaches.
- To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
- To comply with all health, safety and hygiene policies and procedures.
About You
- We would love you to have some similar previous experience, but this is not essential as our Food and Beverage Team will provide you with full training.
- Required Criteria
- Good Command of English Language.
- Right to Work in the United Kingdom.
- Must be educated to GCSE level or the equivalent with grades A-C in English and Maths.
- Must have excellent communication and basic numeracy skills.
- Must have a professional appearance.
- Desired Criteria
- Previous experience serving food and beverages.
- Skills Needed
- Bar Service.
- Exceptional Customer Service Skills.
- Responding to Customer Needs.
- Exceeding Customer Expectations.
- Free staff meals.
- Cash and credit card tips.
- Employee discounts.
- 29 days holiday plus your birthday.
- Opportunities for career progression and development.
- Vacation, Paid time off, Retirement plan and/or pension.
- Employee development programs.
- Competitive salary.
- Preferential room rates.
- Discount on meals purchased.
- Discount on spa treatments or products.
- Free meals during shifts.
- Free parking or Discounted parking.
- Employee Assistance Scheme.
- Wellbeing Scheme.
- Employee Recognition Scheme.
- On the job learning.
- Access to Health & Wellbeing app.
- Long service awards.
- Staff celebration events.
- Company employee App.
About The Company
Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, a stand-alone gastro-pub, and a luxury spa. For over 50 years this family owned business has successfully established its identity in the market because we place quality and service at the heart of everything we do.
Company Culture
Our guests remember the small details. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group.
Company Benefits
Full Time - Food and Beverage Assistant in Belfast employer: Hastings Hotels Group Limited
Hastings Hotels is an exceptional employer, offering a vibrant work culture where employees are valued and encouraged to grow within the hospitality industry. With comprehensive benefits such as free staff meals, generous holiday allowances, and opportunities for career progression, our team members thrive in a supportive environment that prioritises quality service and personal development. Join us at the prestigious Europa Hotel in Northern Ireland, where your contributions will be recognised and rewarded, making every day a fulfilling experience.
Contact Details:
Hastings Hotels Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Full Time - Food and Beverage Assistant in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hastings Hotels. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about serving food and beverages, think of scenarios where you can demonstrate your ability to exceed customer expectations. Role-play with a friend or family member to get comfortable with handling different situations.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look professional and polished for your interview. It shows that you take the opportunity seriously and are ready to represent Hastings Hotels well.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it’s a great way to ensure your application gets the attention it deserves. Don’t miss out on the chance to be part of our amazing team!
We think you need these skills to ace Full Time - Food and Beverage Assistant in Belfast
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for hospitality shine through! We love seeing candidates who are genuinely excited about joining our Food & Beverage Team at Hastings Hotels.
Tailor Your Application:Make sure to customise your application to highlight any relevant experience or skills that match the job description. Even if you don’t have direct experience, focus on your customer service skills and willingness to learn!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us get a good sense of who you are!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Hastings Hotels Group Limited
✨Know Your Menu
Familiarise yourself with the food and beverage offerings at Hastings Hotels. Being knowledgeable about the menu will not only impress your interviewers but also show your enthusiasm for the role. Think about how you can proactively sell these items to guests.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Whether it's resolving a complaint or going the extra mile for a guest, demonstrating your ability to exceed customer expectations is key in hospitality.
✨Dress to Impress
Make sure you present yourself professionally for the interview. A smart appearance reflects your understanding of the hospitality industry and the importance of first impressions. Remember, you’re applying for a role where presentation matters!
✨Ask Thoughtful Questions
Prepare some questions to ask your interviewers about the team culture, training opportunities, and career progression. This shows that you're genuinely interested in the role and eager to grow within Hastings Hotels.
