At a Glance
- Tasks: Welcome guests and ensure a smooth check-in/check-out experience at our luxury hotel.
- Company: Join Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, employee discounts, 29 days holiday plus your birthday, and career growth.
- Other info: Flexible shifts with opportunities for progression in a supportive environment.
- Why this job: Be part of a friendly team and develop your skills in the exciting hospitality industry.
- Qualifications: Enthusiasm and reliability are key; customer service experience is a plus.
The predicted salary is between 24570 - 24570 € per year.
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things. We are seeking a reliable and enthusiastic person to become part of our Hotel Reception Team at the exclusive Europa Hotel. Under the inspiring leadership of our Front Office Manager, Lynne Combe, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality.
The successful candidate can expect to work 35 hours per week (excluding breaks), five shifts out of seven including weekends. Hours vary, but typical shift patterns include 7am to 3pm and 3pm to 11pm. The salary for this exciting position is £24,570 per annum. We offer a range of benefits including free staff meals, employee discounts, credit card tips, 29 days holiday plus your birthday and opportunities for career progression and development.
About The RoleTo meet and greet guests at the hotel ensuring an efficient, professional and friendly check in/out process.
- To be knowledgeable about the facilities and services within the hotel and the amenities and attractions in the locality.
- To be aware of all hotel services and be proactive in the sale of these to guests.
- To check in guests on arrival and check them out at the end of their stay, ensuring that the correct procedures are followed for receiving payments.
Front Office Receptionist JBLE1_NI in Belfast employer: Hastings Hotels Group Limited
Hastings Hotels is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture within the luxurious setting of the Europa Hotel in Northern Ireland. Employees enjoy competitive benefits such as free meals, generous holiday allowances, and opportunities for career advancement, all while being part of a dedicated team that strives to create memorable experiences for guests. With a focus on collaboration and personal growth, Hastings Hotels is committed to fostering a rewarding environment for its employees.
Contact Detail:
Hastings Hotels Group Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Front Office Receptionist JBLE1_NI in Belfast
✨Tip Number 1
Get to know Hastings Hotels and the Europa Hotel inside out! Familiarise yourself with their services and local attractions. This way, when you chat with the team or during interviews, you can show off your knowledge and enthusiasm.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Hastings Hotels. It’s all about making connections!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to hospitality and customer service. Role-play with a friend or in front of the mirror to boost your confidence before the big day.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Hastings Hotels family. Don’t miss out on this opportunity!
We think you need these skills to ace Front Office Receptionist JBLE1_NI in Belfast
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for hospitality shine through! We want to see that you're excited about joining our team and providing excellent service to our guests.
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the Front Office Receptionist role. We love seeing how your background aligns with what we do at Hastings Hotels!
Be Professional Yet Friendly:Your written application should reflect the friendly and professional atmosphere we cultivate at Hastings Hotels. Use a warm tone while maintaining professionalism to show us you’re a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at the Europa Hotel.
How to prepare for a job interview at Hastings Hotels Group Limited
✨Know Your Stuff
Before the interview, make sure you research Hastings Hotels and the Europa Hotel specifically. Familiarise yourself with their services, amenities, and local attractions. This will show your enthusiasm and help you answer questions confidently.
✨Show Your Personality
As a Front Office Receptionist, you'll be the first point of contact for guests. During the interview, let your friendly and enthusiastic personality shine through. Practice a warm greeting and be ready to share examples of how you've provided excellent customer service in the past.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team, training opportunities, or the hotel’s culture. This demonstrates your interest in the role and helps you assess if it's the right fit for you.
