At a Glance
- Tasks: Serve food and beverages, ensuring guests have an unforgettable experience.
- Company: Join Hastings Hotels, a family-owned luxury hotel group in Northern Ireland.
- Benefits: Enjoy free meals, tips, discounts, 29 days holiday plus your birthday, and career growth.
- Other info: Full training provided; no prior experience necessary!
- Why this job: Be part of a friendly team and develop your skills in a vibrant hospitality environment.
- Qualifications: GCSEs in English and Maths, excellent communication skills, and a professional appearance.
The predicted salary is between 23478 - 23478 £ per year.
Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland. We are seeking a reliable and enthusiastic person to become part of our Food & Beverage Team at the exclusive Europa Hotel. Under the inspiring leadership of our General Manager, Andrew McNeill, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality.
The successful candidate can expect to work 35 hours per week (excluding breaks), five shifts out of seven including weekends. The salary for this full-time position is £23,478 per annum. We offer a range of benefits including free staff meals, employee discounts, cash and credit card tips, an excellent service charge shared across the team, 29 days holiday plus your birthday and opportunities for career progression and development.
About The Role
- To be responsible for serving food & beverages for the greatest enjoyment of our guests.
- To serve food and beverages to guests ensuring the highest standard of service and that all guest needs and expectations are met.
- Typical tasks include clearing and setting tables, taking orders, serving food and beverages and taking payments.
- To ensure all cash, charges, floats and till procedures are carried out correctly.
- Greeting guests and responding to their queries.
- To ensure all equipment and materials are used in the correct manner and any problems are reported immediately.
- To always maintain the security of stock areas, immediately reporting any breaches.
- To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.
- To comply with all health, safety and hygiene policies and procedures.
About You
- We would love you to have some similar previous experience, but this is not essential as our Food and Beverage Team will provide you with full training.
- Good Command of English Language.
- Right to Work in the United Kingdom.
- Must be educated to GCSE level or the equivalent with grades A-C in English and Maths.
- Must have excellent communication and basic numeracy skills.
- Must have a professional appearance.
Desired Criteria
- Previous experience serving food and beverages.
Skills Needed
- Bar Service.
- Exceptional Customer Service Skills.
- Responding to Customer Needs.
- Exceeding Customer Expectations.
About The Company
Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, a stand-alone gastro-pub, and a luxury spa. For over 50 years this family owned business has successfully established its identity in the market because we place quality and service at the heart of everything we do.
Company Culture
Our guests remember the small details. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group.
Company Benefits
- Free staff meals.
- Cash and credit card tips.
- Employee discounts.
- 29 days holiday plus your birthday.
- Opportunities for career progression and development.
Food and Beverage Assistant - Immediate Start in Belfast employer: Hastings Hotels Group Limited
Hastings Hotels is a family-owned luxury hotel group in Northern Ireland, renowned for its commitment to quality and exceptional service. As a Food and Beverage Assistant at the prestigious Europa Hotel, you will join a supportive team that values personal development and offers numerous benefits, including free meals, employee discounts, and 29 days of holiday plus your birthday. With a focus on fostering a positive work culture and providing opportunities for career progression, Hastings Hotels is an excellent employer for those seeking a rewarding career in hospitality.
Contact Details:
Hastings Hotels Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Assistant - Immediate Start in Belfast
✨Tip Number 1
Get to know Hastings Hotels! Before your interview, check out their website and social media. Understanding their culture and values will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about serving guests, think of examples from your past experiences where you went above and beyond for someone. This will help you shine during the interview.
✨Tip Number 3
Dress to impress! Make sure you look professional and polished for your interview. First impressions matter, especially in hospitality, so show them you care about your appearance.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Hastings Hotels family. Don’t miss out on this opportunity!
We think you need these skills to ace Food and Beverage Assistant - Immediate Start in Belfast
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for hospitality shine through! We want to see that you're excited about joining our Food & Beverage Team and ready to provide top-notch service to our guests.
Tailor Your Application:Make sure to customise your application to highlight any relevant experience or skills you have. Even if you don't have direct experience, share how your previous roles have prepared you for this position with us at Hastings Hotels.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you'd be a great fit for our team!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hastings Hotels Group Limited
✨Know the Company
Before your interview, take some time to research Hastings Hotels. Familiarise yourself with their values, culture, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Food and Beverage Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. If you don’t have direct experience, think about situations where you demonstrated good communication and problem-solving skills.
✨Dress to Impress
First impressions matter! Make sure you dress professionally and appropriately for the role. A smart appearance reflects your respect for the position and the company. Remember, you’ll be representing Hastings Hotels, so look the part!
✨Prepare Questions
At the end of the interview, you’ll likely be asked if you have any questions. Prepare thoughtful questions that show your enthusiasm for the role and the company. Ask about training opportunities, team dynamics, or what a typical day looks like. This shows you’re serious about the position and eager to learn more.
